User's Manual

Chapter3.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

Thischaptercontainsthefollowingtopics:

•“Creatingandusingrecoverymedia”onpage15

•“Performingbackupandrecoveryoperations”onpage16

•“UsingtheRescueandRecoveryworkspace”onpage17

•“Creatingandusingarescuemedium”onpage18

•“Installingorreinstallingdevicedrivers”onpage19

•“Solvingrecoveryproblems”onpage20

Notes:

1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand

RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore

iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstallthe

RescueandRecoveryprogrammanuallybeforeenablingitsfeatures.ToinstalltheRescueandRecovery

program,dothefollowing:

a.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup

andRestore.

b.Followtheinstructionsonthescreen.

c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofasoftware-

orhardware-relatedproblem.Somemethodsvarydependingonthetypeofyouroperatingsystem.

3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultsettings.Recoverymedia

areusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe

computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,

itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating

systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium

andadatamedium.Y ourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis

importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

Creatingrecoverymedia

ThissectionprovidesinstructionsonhowtocreaterecoverymediaontheWindows7operatingsystem.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB

storagedevices.