User's Manual

Chapter9.Symptom-to-FRUIndex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.

AlwaysbeginwithChapter4“GeneralCheckout”onpage33

.Thisindexcanalsobeusedtohelpyou

decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem

usingthisindex,goto“Undeterminedproblems”onpage75.

Notes:

•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagerst.

•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatest,butdidreceivea

POSTerrormessage,diagnosethePOSTerrormessagerst.

•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsintherstpartofthisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.

ErrorFRU/Action

Thestart-updriveisnotinthebootsequencein

conguration.

Checkthecongurationandensurethestart-updriveis

inthebootsequence.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Thebootsectoronthestart-updriveiscorrupted.

Thedrivemustbeformatted,dothefollowing:

1.Attempttoback-upthedataonthefailingharddisk

drive.

2.Usingtheoperatingsystemsprograms,formatthe

harddiskdrive.

Thedriveisdefective.

Replacetheharddiskdrive.

PowerSupplyProblems

Ifyoususpectapowerproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•PowerCord

•On/OffSwitchconnector

•On/OffSwitchPowerSupplyconnector

•SystemBoardPowerSupplyconnectors

•Microprocessor(s)connection

Reseatconnectors

Checkthepowercordforcontinuity.PowerCord

Checkthepower-onswitchforcontinuity.Power-onSwitch