Lenovo B550 User Guide V1.0 ©Lenovo China 2010 New World. New Thinking.TM www.lenovo.com P/N: 147003161-1.1 Printed in China Read the safety notices and important tips in the included manuals before using your computer.
B550 UserGuide V1.0 cover_2-3 Notes Before using this information and the product it supports, be sure to read Important safety information on page ii and Notices in Appendix E first. • Some instructions in this guide may assume that you are using Windows® 7. If you are using other Windows operating system, some operations may be slightly different. If you are using other operating systems, some operations may not apply to you, and thus shouldn’t affect your use of this computer.
Dear user, Thank you for purchasing your new Lenovo notebook computer! Before using this product, make sure to read this user guide carefully. We are pleased that you have chosen Lenovo for your mobile computing needs. To help you master the usage of your new computer quickly, we have prepared this user guide. In this manual you will find information on the system configuration, basic operating instructions, and important notices.
Explanation of hard disk capacity Dear user, While using your computer, you may find that the nominal hard disk capacity indicated is somewhat different from the disk capacity displayed by the operating system. For example, a nominal 80GB hard disk will appear as less than 80GB in the operating system. This discrepancy is not an error in hard disk installation nor any other problem, but a normal phenomenon for computers. This phenomenon is primarily due to the following reasons: I.
Contents Important safety information.......................ii Important safety information ......................ii Chapter 1. Getting to know your computer .......................................................1 Top view .........................................................1 Left-side view ................................................ 3 Right-side view.............................................. 4 Front view ......................................................5 Bottom view ....................
Important safety information Important safety information --------------------------------------------------------------------------------This information can help you safely use your notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Appendix C. Lenovo limited warranty” on page 42.
Important safety information Ensure your computer and other components maintain good ventilation. Danger: • Placing the working computer or other parts on a bed, sofa or other flexible surface may block the ventilation slots causing overheating of your computer or other parts and increases the risk of fire. Turn off wireless devices where they may cause interference, such as in a hospital or at an airport.
Important safety information Do not drop, bump, scratch, hit or place heavy objects on the liquid crystal display (LCD) of your computer. Attention: • Direct contact with liquid crystal material from a broken LCD is hazardous; if contact occurs, rinse with large amount of running water for more than 15 minutes. Service and upgrades Do NOT attempt to service a product yourself unless instructed to do so by the customer support center or your documentation.
Chapter 1. Getting to know your computer Top view ------------------------------------------------------------------------------------------------------------------------------ a b c d e f h g c Note: The illustrations in this manual may differ from the actual product. Please refer to the actual product. Attention: • Do NOT open the display panel beyond 130 degrees. When closing the display panel, be careful NOT to leave pens or any other objects in between the display panel and the keyboard.
Chapter 1. Getting to know your computer a Power button Press this button to turn on the computer. b OneKey Rescue Press this button to open OneKey Rescue system (If OneKey Rescue system has been preinstalled) when the computer is powered off. system button Note: For details, see “Chapter 4. OneKey Rescue system” on page 19. c System status For details, see “System status indicators” on page 14. indicators d Integrated camera Use the camera for video communication.
Chapter 1. Getting to know your computer Left-side view ------------------------------------------------------------------------------------------------------------------ a a Kensington slot b c d e Attach a security lock (not supplied) here. Note: For details, see “Attaching a security lock (not supplied)” on page 15. b Fan louvers Dissipate internal heat. Note: Make sure that none of the fan louvers are blocked or else overheating of the computer may occur.
Chapter 1. Getting to know your computer Right-side view --------------------------------------------------------------------------------------------------------------- a a USB port b Connect to USB devices. Note: For details, see “Connecting a universal serial bus (USB) device” on page 16. b Optical drive Read/Burn optical disks. c AC power adapter Connect the AC adapter here. jack Note: For details, see “Using AC adapter and battery” on page 9.
Chapter 1. Getting to know your computer Front view -------------------------------------------------------------------------------------------------------------------------- a b cd a a Speakers The stereo speakers provide rich and powerful sound. b Integrated wireless Use this switch to turn on/off the wireless radio of all wireless devices on your computer. device switch c Microphone jack Connect to an external microphones. d Headphone jack Connect to an external headphones.
Chapter 1. Getting to know your computer Bottom view ---------------------------------------------------------------------------------------------------------------------- a a Battery latch - b c d e The manual battery latch is used to keep the battery pack secured in place. manual b Battery pack For details, see “Using AC adapter and battery” on page 9.
Chapter 2. Learning the basics First use ----------------------------------------------------------------------------------------------------------------------------- Reading the manuals Read the supplied manuals before using your computer. Connecting to the power The supplied battery pack is not fully charged at purchase. To charge the battery and begin using your computer, insert the battery pack and connect the computer to an electrical outlet.
Chapter 2. Learning the basics Putting your computer into sleep state or shutting it down When you finish working with your computer, you can put it into sleep state or shut it down. Putting your computer into sleep state If you will be away from your computer for only a short time, put the computer into sleep state. When the computer is in sleep state, you can quickly wake it to resume use, and bypass the startup process. To put the computer into sleep state, do one of the following.
Chapter 2. Learning the basics Using AC adapter and battery ------------------------------------------------------------------------------ Checking battery status You can determine the percentage of battery power remaining by checking the battery icon in the notification area. Note: As each computer user has different habits and needs, it is difficult to predict how long a battery charge will last. There are two main factors: • The amount of energy stored in the battery when you commence work.
Chapter 2. Learning the basics Handling the battery If the rechargeable battery pack is replaced with an incorrect type, there may be danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury and detriment to the environment, pay attention to the following points: • • • • • • • Replace only with a battery of the type recommended by Lenovo. Keep the battery pack away from fire. Do not expose the battery pack to water or rain.
Chapter 2. Learning the basics Using the keyboard -----------------------------------------------------------------------------------------------------Your computer has a numeric keypad and function keys incorporated in its standard keyboard. Numeric keypad The keyboard has a separate numeric keypad. To enable or disable the numeric keypad, press the Num Lock key. Note: The indicator will light on if the numeric keypad is enabled.
Chapter 2. Learning the basics The following describes the features of each function key. 12 Fn + F1: Enter sleep mode. Fn + F2: Turn on/off the backlight of the LCD screen. Fn + F3: Open the interface for the display device switch to select this notebook or an external display. Fn + F4: Open the interface for display resolution settings. Fn + F5: Open the interface for integrated wireless devices settings (on/off). Fn + F8: Enable/Disable the touchpad.
Chapter 2. Learning the basics Special button ----------------------------------------------------------------------------------------------------------------- OneKey Rescue system button • When the computer is powered off, press this button to enter the OneKey Rescue system if Lenovo OneKey Rescue system has been preinstalled. • In Windows operating system, press this button to start Lenovo OneKey Recovery. Note: For details, see “OneKey Rescue system” on page 19.
Chapter 2. Learning the basics System status indicators -----------------------------------------------------------------------------------------These indicators inform you of the computer status.
Chapter 2. Learning the basics Securing your computer ------------------------------------------------------------------------------------------This section provides information about how to help protect your computer from theft and unauthorized use. Attaching a security lock (not supplied) You can attach a security lock to your computer to help prevent it from being removed without your permission.
Chapter 2. Learning the basics Connecting external devices --------------------------------------------------------------------------------Your computer has a wide range of built-in features and connection capabilities. Connecting a universal serial bus (USB) device Your computer comes with 3 USB ports compatible with USB devices. Note: When using a high power consumption USB device such as USB ODD, use the external device’s power adapter.
Chapter 3. Using the Internet As a global network, the Internet connects computers worldwide, providing services such as e-mailing, information searching, electronic commerce, Web browsing and entertainment. You can connect the computer to the Internet in the following ways: Wired connection: use physical wiring to connect. Wireless network technology: connect without wiring.
Chapter 3. Using the Internet Wireless connection -------------------------------------------------------------------------------------------------Wireless connections provide a mobile access to the Internet, allowing you to stay online anywhere the wireless signal covers. Wireless connection to the Internet can be built by the following methods. Wi-Fi Wi-Fi networks cover a small physical area, like a home, office, or small group of buildings. An access point (ex.
Chapter 4. OneKey Rescue system OneKey Rescue system ------------------------------------------------------------------------------------------- Introduction The Lenovo OneKey Rescue system is an easy-to-use application that can be used to back up the data on your system partition (C drive) for easy restore when required. You can run Lenovo OneKey Recovery under the Windows operating system, and the OneKey Rescue system without starting the Windows operating system.
Chapter 5. Troubleshooting Frequently asked questions ----------------------------------------------------------------------------------This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo B550 Setup Poster. What safety precautions should I follow when using my computer? See “Important safety information” on page ii of this guide.
Chapter 5. Troubleshooting What can I do if the backup process fails? If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps: 1 2 Close other applications, then restart the backup process. Check if the destination media is damaged, try to select another path and then try again. When do I need to restore the system to the factory status? You can use this feature when your system fails or you need to re-install your operating system.
Chapter 5. Troubleshooting Troubleshooting ------------------------------------------------------------------------------------------------------------If you do not find your problem here, see Chapter 2. The following section only describes problems that might negate the need to refer to the more comprehensive information in Chapter 2. Display problems When I turn on the computer, nothing appears on the screen. • • If the screen is blank, make sure that: - The battery is installed correctly.
Chapter 5. Troubleshooting Sleep or hibernation problems The critical low-battery error message appears, and the computer immediately turns off. • The battery power is getting low. Connect the AC adapter to the computer, or replace the battery with a fully charged one. The computer enters sleep mode immediately after Power-on self-test (POST). • Make sure that: - The battery is charged. - The operating temperature is within the acceptable range. See “Appendix B. Use, and care information” on page 36.
Chapter 5. Troubleshooting Sound problems • Make sure that: - The Mute function is off. - The headphone jack is not used. - Speakers are selected as the playback device. Your computer shuts down before the battery status indicator shows empty. -orYour computer operates after the battery status indicator shows empty. • Discharge and recharge the battery. The operating time for a fully charged battery is short. • For details, see “Handling the battery” in Chapter 2.
Chapter 5. Troubleshooting Other problems Your computer does not respond. • • The computer does not start from a device you want. • • The connected external device does not work. • • To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery. Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network.
Chapter 6. Upgrading and replacing devices Replacing the battery -----------------------------------------------------------------------------------------------Note: Use only the battery provided by Lenovo. Any other battery could ignite or explode. To replace the battery, do the following: 1 Turn off the computer, or enter hibernation mode. Disconnect the AC adapter and all cables from the computer. 2 3 Close the computer display, and turn the computer over. Unlock the manual battery latch a.
Chapter 6. Upgrading and replacing devices Replacing the hard disk drive -----------------------------------------------------------------------------You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative. Notes: • Replace the hard disk drive only if you upgrade it or have it repaired.
Chapter 6. Upgrading and replacing devices 5 Pull the tab in the direction shown by arrow c. c 6 Take out the hard disk drive secured in a metal frame d. d 28 7 8 9 Remove the screws and detach the metal frame from the hard disk drive. 0 After aligning the attachment clips with their matching gaps, reinstall the compartment cover. A Tighten the screws. B Reinstall the battery pack. C Turn the computer over again. Connect the AC adapter and the cables to the computer again.
Chapter 6. Upgrading and replacing devices Replacing memory -----------------------------------------------------------------------------------------------------You can increase the amount of memory in your computer by installing a double data rate (DDR3) small outline dual inline memory module (SO-DIMM)-available as an option-in the memory slot of your computer. SO-DIMMs are available in various capacities. Note: Use only the memory types supported by your computer.
Chapter 6. Upgrading and replacing devices 6 Press outwards on the latches on both edges of the socket at the same time, remove the SO-DIMM. Be sure to save the old SO-DIMM for future use. a b a 7 Insert the notched end of the DIMM into the socket. Press the DIMM firmly, and pivot it until it snaps into the place. Make sure that it is firmly fixed in the slot and does not move easily. 30 8 After aligning the attachment clips with their matching gaps, reinstall the compartment cover.
Chapter 6. Upgrading and replacing devices Note: If only one DIMM is used on the computer you are servicing, the card must be installed in SLOT-0 ( a : lower slot), but not in SLOT-1 ( b : upper slot). b a To make sure that the SO-DIMM is installed correctly, do as follows: 1 2 Turn the computer on. Hold F2 during startup. The BIOS Setup Utility screen opens. The Total Memory item shows the total amount of memory installed in your computer.
Chapter 6. Upgrading and replacing devices The following table provides a list of CRUs (Customer Replaceable Units) for your computer and tells where to find the replacement instructions.
Appendix A. Getting help and service If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
Appendix A. Getting help and service To determine if your Lenovo hardware product is under warranty and when the warranty expires, go to http://consumersupport.lenovo.com. Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service. If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem.
Appendix A. Getting help and service Lenovo warranty service telephone numbers -------------------------------------------Warranty Service Telephone Numbers A list of warranty service telephone numbers is available at www.lenovo.com/support/phone. For the latest warranty service number in a country or region please contact Lenovo, or your reseller in your country or region.
Appendix B. Use, and care information Caring for your computer ----------------------------------------------------------------------------------------Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. Be careful about where and how you work • Do not eat or smoke over your keyboard.
Appendix B. Use, and care information - Whenever possible, remove the static-sensitive part from the static-protective packaging and install the part without setting it down. When this is not possible, place the staticprotective packaging on a smooth, level surface and place the part on it. - Do not place the part on the computer cover or other metal surface. Be gentle with your computer • Avoid placing any objects (including paper) between the display and the keyboard or under the keyboard.
Appendix B. Use, and care information Data safety • Do not delete unknown files or change the name of files or directories that were not created by you; otherwise, your computer software might fail to work. • Be aware that accessing network resources can leave your computer vulnerable to computer viruses, hackers, spyware, and other malicious activities that might damage your computer, software, or data.
Appendix B. Use, and care information Accessibility and comfort --------------------------------------------------------------------------------------- Ergonomic information Working in the virtual office may mean adapting to frequent changes in your environment. Following some simple rules will make things easier and bring you the maximum benefits of your computer.
Appendix B. Use, and care information Maintenance --------------------------------------------------------------------------------------------------------------------An important part of owning your computer is maintenance. With proper care, you can avoid common problems. The following sections provide information that can help you to keep your computer running smoothly. General tips for maintenance 1 Check the capacity of your hard disk drive from time to time.
Appendix B. Use, and care information Cleaning the cover of your computer Occasionally clean your computer as follows: 1 Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent. 2 3 4 Absorb the diluted detergent into a sponge. 5 6 7 8 9 Wipe the surface to remove the detergent. Squeeze excess liquid from the sponge.
Appendix C. Lenovo limited warranty This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale. This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty. What this warranty covers Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period.
Appendix C. Lenovo limited warranty Some problems can be resolved with a replacement part that you can install yourself called a “Customer Replaceable Unit” or “CRU.” If so, your Service Provider will ship the CRU to you to install.
Appendix C. Lenovo limited warranty Use of personal information If you obtain service under this warranty, Lenovo will store, use and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you.
Appendix C. Lenovo limited warranty This limit also applies to Lenovo’s suppliers, resellers, and your Service Provider. It is the maximum amount for which Lenovo, its suppliers, resellers, and your Service Provider are collectively responsible.
Appendix C. Lenovo limited warranty Suplemento de Garantía para México Este Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados Unidos Mexicanos. En caso de conflicto, se aplicarán los términos de este Suplemento.
Appendix C. Lenovo limited warranty Lenovo Turkey address LENOVO TECHNOLOGY B.V. TURKIYE ISTANBUL SUBESI Beybi Giz Plaza, Dereboyu cad., Meydan Sok., No: 28, Kat: 10, Daire 35 Maslak Posta Kodu: 34398 Tel : 3658900-99 Fax: 2902750 Warranty information -------------------------------------------------------------------------------------------------Product or machine type Country or region of purchase Warranty period Korea, Taiwan Types of warranty service 3, 4 India, China (Hong Kong S.A.R.
Appendix C. Lenovo limited warranty If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors. Types of warranty service 1 Customer Replaceable Unit (“CRU”) Service Under CRU Service, your Service Provider will ship CRUs to you for installation by you.
Appendix C. Lenovo limited warranty 5 Product Exchange Service Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are responsible for its installation and verification of its operation. The replacement product becomes your property in exchange for the failed product, which becomes the property of Lenovo. You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo.
Appendix D. Customer replaceable units (CRUs) Customer Replaceable Units (CRUs) are computer parts that can be upgraded or replaced by the customer. There are two types of CRUs: internal and external. External CRUs are easy to install, whereas internal CRUs require some technical skills and in some cases might require tools such as a screwdriver. However, both internal and external CRUs are safe for removal by the customer. Customers are responsible for replacing all external CRUs.
Appendix E. Notices Notices -------------------------------------------------------------------------------------------------------------------------------Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area.
Appendix E. Notices Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
Appendix E. Notices ENERGY STAR model information --------------------------------------------------------------------- ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo® is proud to offer our customers products with an ENERGY STAR compliant designation.
Appendix E. Notices Wireless related information --------------------------------------------------------------------------------- Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: • The IEEE 802.
Appendix E. Notices Usage environment and your health Wireless LAN PCI Express Mini Card and Bluetooth Daughter Card emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Appendix E. Notices TV tuner information -------------------------------------------------------------------------------------------------- Products with television tuner options installed The notice below applies to products containing television (TV) tuner devices that connect to external antennas or to cable/CATV systems, or both, and that are intended to be installed in North America.
Appendix E. Notices This warranty does not cover the following: Danger: • Outdoor antenna grounding If an outside antenna or cable system is connected to the equipment, be sure the antenna or cable system is grounded as to provide some protection against voltage surges and built-up static charges.
Appendix E. Notices Electronic emissions notices -------------------------------------------------------------------------------The following information refers to Lenovo B550, machine type 20053, 0880. Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix E. Notices Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d’Industrie Canada Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Appendix E. Notices European Union Compliance Statement Class B Compliance European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Appendix E. Notices Japan Compliance Statement for Power line Harmonics A statement of compliance to the IEC 61000-3-2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase.
Appendix E. Notices EU WEEE statements ------------------------------------------------------------------------------------------------The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE).
Appendix E. Notices Disposing a Disused Battery Pack from Lenovo Notebook Computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack, contact the proper person in Lenovo sales, service, or marketing, and follow that person’s instructions. You also can refer to the instructions at www.ibm.com/jp/pc/environment/recycle/battery http://www.ibm.
Appendix F. Features and specifications Model Name: Lenovo B550 Machine Type 20053, 0880 Note: Information of the specifications may contain technical inaccuracies or typographical errors. Lenovo reserved the right to improvements and/or changes at this specifications at any time without notice. Form Factor Size Weight Appr. 381 mm × 245 mm × 26.5~36.2 mm Appr. 2.75 kg with 6 cell battery System CPU Memory Intel Penryn / Intel Penryn-Celeron DDR3, 2 × SODIMM LCD 15.6" HD LED HDD 2.
Trademarks ----------------------------------------------------------------------------------------------------------------------The following terms are trademarks or registered trademarks of Lenovo in United States, other countries, or both. Lenovo Veriface OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, products, or service names may be trademarks or service marks of others.
Index A AC adapter Jack................................................................4 Using.............................................................9 B Battery Charging .......................................................9 Bluetooth Connecting .................................................16 Interoperability ..........................................54 Usage environment ....................................55 C Camera ..................................................................
Index S Security ................................................................15 Storage media Handling ....................................................37 T Touchpad ............................................................10 Troubleshooting ..................................................22 U USB port ................................................................ 3 V VeriFace™ ...........................................................15 W Warranty information ...........................
B550 UserGuide V1.0 cover_2-3 Notes Before using this information and the product it supports, be sure to read Important safety information on page ii and Notices in Appendix E first. • Some instructions in this guide may assume that you are using Windows® 7. If you are using other Windows operating system, some operations may be slightly different. If you are using other operating systems, some operations may not apply to you, and thus shouldn’t affect your use of this computer.
Lenovo B550 User Guide V1.0 ©Lenovo China 2010 New World. New Thinking.TM www.lenovo.com P/N: 147003161-1.1 Printed in China Read the safety notices and important tips in the included manuals before using your computer.