User Guide - IdeaPad U300e

ManualsBrandsLenovo ManualsLaptopIdeaPad U300e

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•Problem:PIM(PersonalInformationManager)itemssentfromWindows7cannotbereceivedcorrectly

intotheaddressbookofanyotherBluetooth-enableddevice.

Solution:Windows7sendPIMitemsinXMLformat,butmostBluetooth-enableddeviceshandlePIM

itemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethroughBluetooth,aPIM

itemsentfromWindows7mightbesavedasalewiththeextension.contact.

Keyboardandotherpointingdevices

Thefollowingarethemostcommonkeyboardandotherpointingdevicesproblems:

UltraNavproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.

Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointduringnormaloperation.This

isanormalcharacteristicoftheTrackPointandisnotadefect.Pointerdriftingmightoccurforseveral

secondsunderthefollowingconditions:

–Whenthecomputeristurnedon

–Whenthecomputerresumesnormaloperation

–WhentheTrackPointispressedforalongtime

–Whenthetemperaturechanges

•Problem:TheTrackPointortouchpaddoesnotwork.

Solution:MakesurethattheTrackPointortouchpadissettoEnabledintheUltraNavDeviceSetting.

Note:ToopentheUltraNavDeviceSetting,clickStart➙ControlPanel➙HardwareandSound

➙Mouse➙UltraNav.

Keyboardproblems

•Problem:Allorsomekeysonthekeyboarddonotwork.

Solution:Ifanexternalnumerickeypadisconnected:

1.Turnoffthecomputer.

2.Removetheexternalnumerickeypad.

3.Turnonthecomputerandtryusingthekeyboardagain.

Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad,externalkeyboard,

makingsurethatyouhaveseatedtheconnectorsproperly.

Iftheproblemremains,makesurethatthecorrectdevicedriverisinstalled.

1.ClickStart➙ControlPanel.ChangetheviewofControlPanelfromCategorytoLargeicons

orSmallicons.

2.ClickKeyboard.

3.SelecttheHardwaretab.IntheDeviceProperties,makesurethattheDeviceStatusisThisdevice

isworkingproperly.

Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.

•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.

Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.

Displayandmultimediadevices

Thissectionincludesthemostcommondisplayandmultimediadevicesproblemswhicharecomputer

screen,externalmonitor,andaudio.Checkthesetopicstolearnmoreinformation.

Chapter10.Troubleshootingcomputerproblems133