Machine type: 10093/2561/4746 [H520s] 10107/3230 [H505s] H5s Series User Guide Version 2.0 2012.
Important Safety Information Before using this manual, it is important that you read and understand all of the related safety information for this product. Refer to the Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury or product damage. The interface and functions shown in this User Guide are provided for reference only and may differ from actual product appearance.
Contents Important Safety Information Using the Computer Hardware.................................................. 1 Front view of the chassis.............................................................................2 Rear view of the chassis..............................................................................3 Connecting your computer..........................................................................5 5.1 Audio configuration instructions.................................................
Troubleshooting Problems with Optical Drives and Hard Disks..................23 Special considerations for troubleshooting Windows.................................24 Windows Help and Support......................................................................24 BIOS setup utility.......................................................................................25 Performing Daily Maintenance Tasks.........................................................25 Hardware Replacement Guide....................
Using the Computer Hardware This chapter contains the following topics: Introduction to the computer hardware Information on computer connections Note: The descriptions in this chapter might be different from what you see on your computer, depending on the computer model and configuration.
Front view of the chassis Attention: Be careful not to block any air vents on the computer. Blocked air vents can cause overheating. Power button Memory card reader (selected models only) USB connectors Optical drive eject button Headphone connector Optical Drive (selected models only) Hard disk drive indicator Microphone connector Note: This computer only can be placed in a vertical position. Attention: Do not insert 3-inch discs into the optical drive.
Rear view of the chassis (If the rear view configuration shown in this chapter is different from the rear of your computer, please refer to the rear of your computer.) Lenovo H505s On-board VGA connector WiFi antenna (selected models only) HDMI connector (selected models only) USB 2.0 connectors USB 3.
Lenovo H520s USB connectors WiFi antenna (selected models only) HDMI connector (selected models only) On-board VGA connector Ethernet connector Audio connectors PCI Express X 16 graphics adapter slot (some models are equipped with a graphics card) PCI Express X 1 adapter slot (some models are equipped with USB 3.0 or TV tuner card) Power connector Voltage selection switch (selected models only) Note: If your model has two VGA monitor connectors, be sure to use the connector on the graphics adapter.
Attention: Do not open the WiFi antenna cover. Connecting your computer Use the following information when connecting your computer. • Look for the small connector icons on the back of your computer. Match the connectors to the icons. • If your computer cables and connector panel have color-coded connectors, match the color of the cable end with the color of the connector. Note: Your computer may not have all of the connectors described in this section.
Basic connector instructions Connector Description Microphone Use this connector to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. Headphone Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone. Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system.
5.1 Audio configuration instructions (These instructions are only for models whose motherboard supports audio transformation from 2.0 stereo sound to 5.1 surround sound.) This model of computer supports the transformation of stereo sound into 5.1 surround sound. Use the following guides when connecting to the 5.1 surround audio device: Blue line-in connector Surround Green line-out connector Front channel Pink Mic-in connector Center-LEF The configurations are as followings: 1.
Connecting the power cord Some models are equipped with Power Adapter.
How to play Blu-ray Discs (selected models only) Check the connectors available on your computer and display and select an appropriate cable according to the table below. Other types of cables do not meet the requirements of the Blu-ray standard. You need to purchase the cable separately if the computer is not equipped with the corresponding cable. This table will help you to identify the connectors on your computer and display.
Connecting to the Internet To connect to the Internet, you’ll need a contract with an Internet Service Provider (ISP) and some hardware. IPSs and ISP offerings vary by country. Contact your ISP for offerings available in your country. Your computer is designed to support a wireless (selected models only) or wired network that connects your computer to other devices.
Using Windows 8 This chapter contains the following topics: Switching between the main Windows 8 interfaces The Charms Bar Shutting down the computer Switching between apps Closing an app Opening other system programs Windows Help and Support Attention: The Windows 8 operating system is provided by Microsoft Corporation. Please use it in accordance with the End User License Agreement (EULA) between you and Microsoft.
Switching between the main Windows 8 interfaces Windows 8 comes with two main user interfaces: the Start Screen and the Windows desktop. To switch from the Start Screen to the Windows desktop, do one of the following: • Select the Windows desktop tile on the Start Screen. • + D. Press the Windows key To switch from the desktop to the Start Screen, do one of the following: • Select Start from the Charms Bar.
Closing an app To close an app, do one of the following: • Move the cursor to the top left corner of the screen. When the thumbnail appears, drag it to the bottom of the screen. • Swipe in from the top edge of the screen. When the app page becomes smaller, drag it to the bottom of the screen. • Move the cursor to the top edge of the screen. When the cursor becomes a hand, drag the app page to the bottom of the screen. Opening other system programs There is a fast way to open other system programs.
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Using the Rescue System This chapter contains the following topics: OneKey Recovery Driver and Application Installation Attention: Using OneKey Recovery will result in loss of data. • You can restore the C: drive of the computer to factory default settings or to the last system backup status using OneKey Recovery. If you do this, all of the existing data on drive C: will be lost, but the content and format of the other partitions of the hard disk drive will remain unchanged.
Note about the service partition: The files and relevant data used by the rescue system are saved in the service partition. Deleting this partition will make the rescue system unusable. For more detailed information, see the following instructions: From the Search charm, select Apps → Control Panel → Administrative Tools → Computer Management → Disk Management, you can see the service partition, which must not be deleted.
Driver and Application Installation The Driver and Application Installation function in the rescue system provides a way for the user to conveniently reinstall all of the Lenovo applications and drivers that were shipped with your Lenovo hardware. Method 1: Automatic Installation Repeatedly press and release the F2 key after turning on the computer until the Lenovo Rescue System opens, then select Drivers and Application Installation.
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Troubleshooting and Confirming Setup This chapter contains the following topic: Troubleshooting and Problem Resolution Note: The description of the TV tuner card in this manual is only applicable to machines which have the TV tuner card. It does not apply to machines that do not have a TV tuner card.
Solving Problems Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures to ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).
Problem: Ripple on screen. Troubleshooting and problem resolution: 1. Check to see if any of the following devices are located less than one meter from the computer: refrigerators, electric fans, electric dryers, UPS systems, regulators, fluorescent lamps or other computers that may be generating magnetic interference. 2. Move any interfering devices away from the computer. 3. If the problem persists, contact Lenovo Service. Troubleshooting Audio Problems Problem: No sound from the integrated speakers.
Troubleshooting Software Problems Problem: You are unable to exit a running program normally. Troubleshooting and problem resolution: 1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same time. 2. Select the problem program, then click the End Task button. Problem: You need to install or uninstall a program. Problem resolution: During installation never abort the install process by powering the system off or through other drastic means.
Troubleshooting Problems with Optical Drives and Hard Disks Problem: The Optical drive is unable to read a CD/DVD. Troubleshooting and problem resolution: 1. Check to determine if there is an optical drive icon in the resource manager of the operating system. If not, restart your computer. If there is still no icon, contact Lenovo Service. Otherwise, continue with the next step of this procedure. 2. Confirm that the CD/DVD has been properly placed in the drive. If not, reload the CD or DVD.
The capacity of the hard disk as calculated using this method may be slightly different from the actual capacity due to the rounding of totals. Special considerations for troubleshooting Windows Record the following information as it may be useful later when troubleshooting system problems: 1. The drivers for this computer model only support the Windows 8 system. 2.
BIOS setup utility What is the BIOS setup utility? The BIOS setup utility is ROM-based software. It communicates basic computer information and provides options for setting boot devices, security, hardware mode, and other preferences. How can I start the BIOS setup utility? To start the BIOS setup utility: 1. Shut down the computer. 2. Repeatedly press and release the F1 key after turning on the computer, then select Startup → Boot Priority.
The following are general methods for cleaning the components: • You can use a soft cloth to remove dust on the surface of the computer, the monitor, the printer, the speakers and the mouse. • You can use a vacuum cleaner to clean in otherwise inaccessible corners. • To clean the keyboard thoroughly, shut down the computer and scrub it gently with a wet cloth. Do not use the keyboard until it is dry. Do not do any of the following: • Allow water to enter the computer.
Hardware Replacement Guide This chapter contains the following topics: Identifying internal components Identifying parts on the system board Removing the computer cover Removing the front bezel Replacing a memory module Replacing a hard disk drive Replacing an optical drive Replacing the keyboard and mouse User Guide 27
Overview This guide is intended to be used by customers who are replacing Customer Replaceable Units (CRUs) as well as trained service personnel who are replacing Field Replaceable Units (FRUs). In this guide, CRUs and FRUs will often be referred to as parts. Note: Trained service personnel should refer to the Hardware Maintenance Manual (HMM) for parts ordering information. This guide does not include procedures for all parts.
Additional information resources If you have Internet access, the most up-to-date information for your computer is available from the World Wide Web. You can find the following information: • CRU removal and installation information • Publications • Troubleshooting information • Parts information • Links to other useful sources of information To access this information, go to http://support.lenovo.com.
Handling static-sensitive devices Static electricity, although harmless to you, can seriously damage computer components. When you are replacing a part, do not open the anti-static package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. When you handle parts and other computer components, take these precautions to avoid static electricity damage: • Limit your movement.
Internal components The following illustrations show the components inside your computer.
Lenovo H520s 3 2 1 4 5 Heatsink and CPU fan System board Optical disk drive and bay Hard disk drive Power supply 32 User Guide
Identifying parts on the system board The system board (sometimes called the planar or motherboard) is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are factory-installed or that you can install later.
Lenovo H520s 1 2 3 4 5 6 7 8 9 20 19 18 17 16 34 15 14 13 12 11 10 12V power connector Microprocessor and heat sink Microprocessor fan header Memory slots (2) Thermal sensor header Power connector Battery SATA connectors (3) eSATA connector Power fan header Front panel connector Clear CMOS jumper Front USB connectors (2) Mini PCI-E slot Mode switch connector Serial (COM2) connector PCI express X 1 adapter slots (3) Front audio connector PCI express X 16 adapter slot System f
Replacing hardware Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://support.lenovo.com. Note: Use only parts provided by Lenovo.
5. Slide the computer cover toward the rear of the chassis to remove. Note: For this procedure, it helps to lay the computer on a flat, stable surface.
Removing the front bezel To remove the front bezel: 1. Remove the computer cover. Refer to “Removing the computer cover”. Note: For this procedure, it helps to lay the computer on a flat, stable surface. 2. Remove the front bezel by releasing the three plastic tabs inside the chassis and pushing the bezel outward as shown. 3.
Replacing an optical drive Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://support.lenovo.com. To replace an optical drive 1. Remove the computer cover. Refer to “Removing the computer cover”. 2.
5. Disconnect the data and power cables from the rear of the optical drive. 6. Remove the 2 screws that secure the optical drive to the optical drive bay and push the optical drive straight out of the front of the drive bay. 5 3 4 7. Slide the new optical drive into the bay from the front, then attach it to the drive bay with the screws. 8. Connect the data and power cables to the new optical drive. 9.
Replacing the hard disk drive Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://support.lenovo.com. To replace the hard disk drive 1. Remove the computer cover. Refer to “Removing the computer cover”. 2.
6. Remove the 4 screws that secure the hard disk drive to the bay. 7. Slide the hard disk drive out of the bay. 8. Install the new hard disk drive. (1) Insert the new hard disk drive into the drive bay. (2) Screw back the 4 screws on the drive bay. 9. Attach the data and power cables to the new hard disk drive. 10. Line up the hard disk drive bay, then slide it in. Reattach it to the chassis with the screws. 11. Reattach the optical drive disk bay. Refer to “Replacing an optical drive” 12.
To replace a memory module: 1. Remove the computer cover. Refer to “Removing the computer cover”. Note: For this procedure, it helps to lay the computer on a flat, stable surface. 2. Locate the memory module connectors. Refer to “Locating components”. 3. Remove the memory module being replaced by opening the retaining clips as shown. 4. Position the new memory module over the memory connector. Make sure on the memory module is correctly aligned with the connector the notch on the system board.
Replacing the keyboard and the mouse To replace the keyboard: 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down your operating system, and turn off the computer and all attached devices. 2. Unplug all power cords from electrical outlets. 3. Locate the connector for the keyboard. Refer to “Locating connectors on the rear of the computer” and “Locating connectors on the front of the computer”.
3. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails. Then, push the computer cover closed until it snaps into position. Screw back the 2 screws on the chassis. 4. Reconnect the external cables and power cords to the computer. Refer to “Locating connectors on the front of the computer” and “Locating connectors on the rear of the computer”. Note: In most areas of the world, Lenovo requires the return of the defective CRU.
Appendix. Declaration Thank you for using Lenovo products. Carefully read all documents shipped with your computer before you install and use the product for the first time. Lenovo is not responsible for any loss except when caused by installation and operations performed by Lenovo professional service personnel. You are responsible if you fail to operate the product according to instructions and requirements in the manuals included with your computer, or operate the product inappropriately.
Trademarks Lenovo and the Lenovo logo, IdeaCentre and IdeaCentre logo are trademarks of Lenovo in the United States, other countries, or both. Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel Inside is a trademark of Intel Corporation in the U.S. and/or other countries.
Energy Star Statement ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. The following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture.
Enabling ErP compliance mode You can enable the energy-related products directive (ErP) compliance mode through the Power menu in the Setup Utility program. This mode reduces electricity consumption when your computer is in standby mode or turned off. To enable ErP compliance mode in the Setup Utility program, do the following: 1. Repeatedly press and release the F1 key when turning on the computer to start the Setup Utility program. 2.