User guide
Table Of Contents
- Important safety information
- Service and upgrades
- Static electricity prevention
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- External devices
- Heat and product ventilation
- Operating environment
- Modem safety information
- Laser compliance statement
- Power supply statement
- Cleaning and maintenance
- Tip-over hazard prevention notice
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Installing or replacing hardware
- Chapter 6. Recovery information
- Chapter 7. Using the Setup Utility program
- Chapter 8. Updating system programs
- Chapter 9. Preventing problems
- Chapter 10. Troubleshooting and diagnostics
- Chapter 11. Getting information, help, and service
- Appendix A. Notices
- Appendix B. Regulatory information
- Appendix C. WEEE and recycling information
- Appendix D. Restriction of Hazardous Substances Directive (RoHS)
- Appendix E. China Energy Label
- Appendix F. ENERGY STAR model information
- Index
![](/manual/lenovo/e93z/user-guide-english/images/img-78.png)
Actions:
•RestarttheDVDplayerprogram.
•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.
•Tryalowerscreenresolutionorcolordepth.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage79.
DVDmoviewillnotplay
Symptom:DVDmoviewillnotplay.
Actions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage79.
NoaudioorintermittentaudiowhileplayingDVDmovie
Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.
Actions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage79
.
Playbackisverysloworchoppy
Symptom:Playbackisverysloworchoppy.
Actions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,seeChapter11“Gettinginformation,help,andservice”onpage79.
Invaliddiscornodiscfoundmessage
Symptom:Invaliddiscornodiscfoundmessage
Actions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864.
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