System information

theotherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom
theWindowsoperatingsystem,youcanrestorethefactorydefaultsettingsevenifyoucannotstartthe
Windowsoperatingsystem.
Attention:IfyourestoretheharddiskdriveorhybriddrivefromaRescueandRecoverybackuporrestore
theharddiskdriveorhybriddrivetothefactorydefaultsettings,allfilesontheprimaryharddiskdriveor
hybriddrivepartition(usuallydriveC:)willbedeletedintherecoveryprocess.Ifpossible,makecopiesof
importantfiles.IfyouareunabletostarttheWindowsoperatingsystem,youcanusetherescuefilesfeature
oftheRescueandRecoveryworkspacetocopyfilesfromyourharddiskdriveorhybriddrivetoothermedia.
TostarttheRescueandRecoveryworkspace,dothefollowing:
1.Ensurethatthecomputeristurnedoff.
2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsor
seealogoscreen,releasetheF11key.
3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.
Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage35.
4.Dooneofthefollowing:
•Torescuefilesfromyourharddiskdrive,yourhybriddriveorabackup,clickRescuefilesand
followtheinstructionsonthescreen.
•TorestoreyourharddiskdriveorhybriddrivefromaRescueandRecoverybackuportorestore
yourharddiskdriveorhybriddrivetothefactorydefaultsettings,clickRestoreyoursystemand
followtheinstructionsonthescreen.
FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.
Notes:
1.Afterrestoringyourharddiskdriveorhybriddrivetothefactorydefaultsettings,youmighthaveto
reinstalldevicedriversforsomedevices.See“Reinstallingpreinstalledapplicationsanddevicedrivers”
onpage34
.
2.SomecomputerscomewithMicrosoftOfficeorMicrosoftWorkspreinstalled.Ifyouneedtorecover
orreinstallyourMicrosoftOfficeorMicrosoftWorksapplications,youmustusetheMicrosoftOffice
CDorMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft
OfficeorMicrosoftWorks.
Creatingandusingarescuemedium
Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdriveor
hybriddrive.
Notes:
1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating
system.
2.Therescuedisccanbestartedinalltypesofexternalopticaldrives.
Creatingarescuemedium
Thissectionprovidesinstructionsonhowtocreatearescuemedium.
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced
BackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
Chapter4.Relatedserviceinformation33