ThinkStation User Guide Machine Types: 2551, 2552, 2553, 2554, and 2555
Note: Before using this information and the product it supports, be sure to read and understand the “Important safety information” on page v and Appendix A “Notices” on page 107. First Edition (June 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Important safety information . . . . . . v Chapter 3. You and your computer . . Service and upgrades . . . . . . Static electricity prevention . . . . Power cords and power adapters . Extension cords and related devices Plugs and outlets. . . . . . . . External devices . . . . . . . . Heat and product ventilation . . . Operating environment . . . . . Modem safety information . . . . Laser compliance statement . . . Power supply statement . . . . . Cleaning and maintenance . . . .
Creating and using recovery media . . . . . Creating recovery media . . . . . . . . Using recovery media . . . . . . . . . Performing backup and recovery operations . . Performing a backup operation . . . . . Performing a recovery operation . . . . . Using the Rescue and Recovery workspace . . Creating and using a rescue medium . . . . . Creating a rescue medium . . . . . . . Using a rescue medium . . . . . . . . Reinstalling preinstalled applications and device drivers . . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . Appendix B. Regulatory information . . . . . . . . . . . . . Export classification notice . . . . . . . Electronic emissions notices . . . . . . Federal Communications Commission Declaration of Conformity . . . . . Additional regulatory information . . . . 109 . . . . . . 109 109 . . . . . . 109 111 Appendix C. WEEE and recycling information . . . . . . . . . . . . . Important information for the European Directive 2002/96/EC . . . . . . . . . . . . . . . .
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Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the information in this section and the safety information in the ThinkStation Safety, Warranty, and Setup Guide that you received with this product. Reading and understanding this safety information reduces the risk of personal injury and damage to your product.
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity to build up around you. • Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings.
Laser compliance statement CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
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Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
• Microphone connector and headphone connector on the front panel • Internal speaker Connectivity • 100/1000 Mbps integrated Ethernet controller System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance hi
• Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. Input/Output (I/O) features • 9-pin serial port (one standard and one optional) • Four Universal Serial Bus (USB) 2.0 connectors (two on the front panel and two on the rear panel) • Four USB 3.
• Startup without keyboard or mouse • Support for an integrated cable lock (Kensington lock) • Support for a padlock • Trusted Platform Module (TPM) For more information, see Chapter 4 “Security” on page 27. Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely. For more information, see “Software overview” on page 5. Preinstalled operating system Your computer is preinstalled with the Microsoft® Windows® 7 operating system.
Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.89 inches) Height: 425.2 mm (16.74 inches) Depth: 430.8 mm (16.96 inches) Weight Maximum configuration as shipped: 11.2 kg (24.
Lenovo ThinkVantage Tools The Lenovo ThinkVantage® Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon. Table 1.
ThinkVantage Password Manager The ThinkVantage Password Manager program automatically captures and fills in authentication information for Windows applications and Web sites. Notes: If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Password Manager program manually before enabling its features. To install the ThinkVantage Password Manager program, do the following: 1.
Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 8 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations 8 1 Optical drive eject/close button 5 USB 2.0 connector (USB port 1) 2 Hard disk drive activity indicator 6 Headphone connector 3 Power indicator 7 Microphone connector 4 Power switch 8 USB 2.
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Note: The DisplayPort connector is not applicable on some models. If your computer has a graphics card installed, be sure to use a monitor connector on the graphics card. DVI connector Used to attach a Digital Video Interface cable for connection to a monitor. Also supports connection to a VGA monitor with an optional DVI-to-VGA adapter.
Locating components Figure 3 “Component locations” on page 11 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 34. Figure 3. Component locations 1 Heat sink and fan assembly 6 Front fan assembly 2 Memory module(s) 7 Graphics card (available in some models) 3 Optical drive 8 Rear fan assembly 4 Card reader (available in some models) 9 Power supply assembly 5 Front audio and USB assembly Chapter 1.
Locating parts on the system board Figure 4 “System board part locations” on page 12 shows the locations of the parts on the system board. 8 Figure 4.
1 4-pin power connector 16 Front USB connector 1 (for connecting USB port 1 and 2 on the front bezel) 2 Microprocessor fan connector 17 Battery 3 Memory slot 1 (DIMM1) 18 Front USB connector 2 (for connecting additional USB devices) 4 Memory slot 2 (DIMM2) 19 Serial (COM2) connector 5 Memory slot 3 (DIMM3) 20 Internal speaker connector 6 Memory slot 4 (DIMM4) 21 Front audio connector (for connecting the microphone and headphone connectors on the front bezel) 7 Thermal sensor connector 22 PCI ca
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on.
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following illustration shows the location of the machine type and model label. Figure 6. Machine type and model label 1 Machine type and model label Chapter 1.
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Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web site at: http://www.lenovo.com/ThinkStationUserGuides Where are my recovery discs? Lenovo provides a program that enables you to create recovery discs.
Note: You can use the mouse or the Up and Down arrow keys to highlight menu selections. You can close the Start menu or the context menu by clicking the mouse or pressing Esc. Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-board help and information center from Lenovo. On the Windows 7 operating system, pressing the blue ThinkVantage button opens the SimpleTap program. See “SimpleTap” on page 6 for more information.
About your computer audio If a factory-installed, high-performance audio adapter is installed in your computer, the system-board audio connectors on the rear of the computer are typically disabled; use the connectors provided on the audio adapter. Each audio solution provides at least three audio connectors: audio line-in connector, audio line-out connector, and Microphone connector.
– Excessive vibration or sudden shock – An inclined surface – Direct sunlight • Do not insert any object other than a CD or DVD into the drive. • Before moving the computer, remove the CD or DVD from the drive. Handling and storing CD and DVD media CD and DVD media are durable and reliable, but they do require some care and special handling. When handling and storing a CD or DVD, follow these guidelines: • Hold the disc by its edges. Do not touch the surface of the side that is not labeled.
For detailed information about using the Corel DVD MovieFactory program, see the help system for the program. You can also use Windows Media Player to record CDs and data DVDs. For more information, see “Help and Support” on page 103. Chapter 2.
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Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to other countries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.
Register your computer with Lenovo To register your computer, go to http://www.lenovo.com/register. Then, follow the instructions on the screen to complete the registration. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.
For power cord information and part numbers, go to: http://www.lenovo.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. 5 3 Figure 7.
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure your computer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers.
• Administrator Password: Setting an Administrator Password deters unauthorized users from changing configuration settings. If you are responsible for maintaining the configuration settings of several computers, you might want to set an Administrator Password. For more information, see “Administrator Password” on page 72. You do not have to set any passwords to use your computer. However, using passwords improves computing security.
For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 4.
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Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2.
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3.
To install or replace a PCI card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3. At the rear of the computer, press the release button 1 to open the card latch 2 . 5 3 6 7 8 4 Figure 11. Opening the PCI card latch 4.
5 3 6 7 8 4 Figure 12. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, disengage the card retaining latch in either of the two ways illustrated, depending on the retaining latch on the PCI card slot. Grasp the card and gently pull it out of the slot. Figure 13. Disengaging the card retaining latch 5.
7. Pivot the card latch to the closed position to secure the PCI card. 5 3 6 7 8 4 Figure 14. Installing a PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 61. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
UDIMM DIMM 1 DIMM 2 DIMM 3 DIMM 4 One UDIMM X Two UDIMMs X, 1 X, 2 X, 2 Three UDIMMs X, 3 X, 1 Four UDIMMs X, 3 X, 1 X, 4 X, 2 To install or replace a memory module, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3. Lay the computer on its side for easier access to the system board. 4. Locate the memory slots. See “Locating parts on the system board” on page 12.
• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16. Opening the retaining clips 7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 17. Installing a memory module 8.
2. Remove the computer cover. See “Removing the computer cover” on page 34. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 35. 4. Depending on whether you are installing or replacing an optical drive, do one of the following: • If you are installing a secondary optical drive, remove the plastic panel in the front bezel for the drive bay you want to use. If there is a metal static shield installed in the drive bay, remove the metal static shield.
6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 20. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 21. Connecting the optical drive 8. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 35. What to do next: • To work with another piece of hardware, go to the appropriate section.
To replace the card reader, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 35. 4. Locate the card reader. See “Locating components” on page 11. 5.
8. Slide the new card reader into the drive bay until it snaps into position. Figure 24. Installing the card reader 9. Reconnect the card reader cable to the front USB connector on the system board. See “Locating parts on the system board” on page 12. 10. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 35. What to do next: • To work with another piece of hardware, go to the appropriate section.
CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To replace the power supply assembly, do the following: 1.
3 4 5 6 7 8 5. Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly. Figure 25. Removing the screws for the power supply assembly 6. Slide the power supply assembly to the front of the computer and then lift it out of the chassis. 7. Ensure that the new power supply assembly is the correct replacement. 8.
To replace the heat sink and fan assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3. Lay the computer on its side for easier access to the system board. 4. Locate the heat sink and fan assembly. See “Locating parts on the system board” on page 12. 5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board.
a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 . b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 . 10. Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 12. What to do next: • To work with another piece of hardware, go to the appropriate section.
2. To install the solid state drive with the storage converter into the 3.5-inch hard disk drive bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the storage converter. Figure 28. Installing the solid state drive with the storage converter into the hard disk drive bracket 3. Connect the signal cable and the power cable to the solid state drive. 4. Install the solid state drive into the desired hard disk drive bay.
5. Pull the blue handle to release and remove the hard disk drive from the drive cage. 5 3 6 7 8 4 Figure 29. Removing the primary hard disk drive 6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket. 7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 30.
8. Slide the new hard disk drive into the drive cage until it snaps into position. 5 3 6 7 8 4 Figure 31. Installing the primary hard disk drive 9. Connect the signal cable and the power cable to the new hard disk drive. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 61.
5. Pull the blue handle to release and remove the hard disk drive from the hard disk drive cage. 5 3 6 7 8 4 Figure 32. Removing the secondary hard disk drive 6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket. 7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.
8. Slide the new hard disk drive into the hard disk drive cage until it snaps into position. 5 3 6 7 8 4 Figure 34. Installing the secondary hard disk drive 9. Connect the signal cable and the power cable to the new hard disk drive. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 61.
• Install the hard disk drive into the 5.25-inch optical drive bracket. Then, fully tighten the four screws to secure the hard disk drive to the 5.25-inch optical drive bracket. Figure 35. Installing the tertiary hard disk drive • Install the solid state drive into the 5.25-inch optical drive bracket. To install the solid state drive into the 5.
a. Install the solid state drive into the storage converter. Then, install the five screws to secure the solid state drive to the storage converter. Figure 36. Installing the solid state drive into the storage converter b. Install the solid state drive with the storage converter into the 5.25-inch optical drive bracket. Then, fully tighten the four screws to secure the solid state drive with the storage converter to the 5.25-inch optical drive bracket. Figure 37.
6. Install the optical drive retainer on the side of the optical drive bracket. Figure 38. Installing the optical drive retainer 7. Slide the optical drive bracket into the secondary optical drive bay from the front of the computer until the optical drive bracket snaps into position. Figure 39. Installing the optical drive bracket 8. Connect the signal cable and the power cable to the new hard disk drive or solid state drive. Figure 40.
9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 35. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 61. Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
7. Pull the tips of the rubber mounts until the front fan assembly is secured in place. Figure 42. Installing the front fan assembly 8. Connect the front fan assembly cable to the power fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 61.
5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis. Note: The new rear fan assembly will have four new rubber mounts attached. Figure 43. Removing the rear fan assembly 6. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. Chapter 5.
7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. 5 3 6 7 8 4 Figure 44. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 61.
2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 8 or “Locating connectors on the rear of your computer” on page 9. Figure 45. Connecting the USB keyboard or mouse What to do next: • To work with another piece of hardware, go to the appropriate section.
4. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis. Then, push the cover to the front of the computer until it snaps into position. 5 3 6 7 8 4 Figure 46. Reinstalling the computer cover 5. Install the screws to secure the computer cover. 6. If there is a padlock available, lock the computer cover. See “Locking the computer cover” on page 28. 7. If there is an integrated cable lock available, lock the computer.
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing or reinstalling device drivers • Solving recovery problems Notes: 1.
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media. On the Windows 7 operating system, you can use recovery media to restore the contents of the hard disk drive to the factory default state.
3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1.
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 68. 4. Do one of the following: • To rescue files from your hard disk drive, click Rescue files and follow the instructions on the screen. • To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Full Restore and follow the instructions on the screen.
3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.
Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to remove and reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program. To remove a program in your system, see Microsoft Windows help system for detailed information. To reinstall the program, do one of the following: Note: The method of reinstalling a program varies from program to program.
It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6.
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Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
• Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 72.
Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window displays, release the F12 key.
1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit. • Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity.
2. From the Setup Utility program main menu, select Power. 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert. The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6. Press F10 to save changes and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 76.
Chapter 8. Configuring RAID This chapter provides information about how to configure Redundant Array of Independent Disks (RAID) for your computer. Note: The information about configuring RAID in this chapter is applicable only for a Windows environment. For information about configuring RAID in a Linux environment, contact your Linux software provider.
7. Press Enter to initiate volume creation. 8. When prompted, press Y to accept the warning message and create the volume. 9. Return to step 2 to create additional RAID volumes, or select Exit and press Enter. 10. Press Y when prompted to confirm the exit. Deleting RAID volumes This section describes how to use the Intel Matrix Storage Manager option ROM configuration utility to delete RAID volumes. To delete RAID volumes, do the following: 1.
Chapter 9. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Download Drivers & Software. 3. Click Use Quick Path. 4.
Chapter 10. Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, or operating system. This section explains how to get the latest updates for your computer.
Using System Update The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates.
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer. Keyboard To clean your computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2.
Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed for LCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computer supply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glass-screen surface To clean a glass-screen surface, wipe it gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles.
Chapter 11. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If your computer problem is not described here, see Chapter 12 “Getting information, help, and service” on page 103 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom Action The operating system does not start. Verify that: The computer beeps multiple times before the operating system starts. Verify that no keys are stuck. • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 74.
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 87 • “CD problems” on page 88 • “DVD problems” on page 89 • “Intermittent problems” on page 91 • “Keyboard, mouse, or pointing device problems” on page 91 • “Monitor problems” on page 92 • “Networking problems” on page 94 • “Option problems” on page 97 • “Performance and lockup problems” on page 98 • “Printer problems” on page 99 • “Serial port problems” on page 99 • “Software problems
• Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103.
• If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem. • If you are using the Windows 7 operating system, follow the action for “A CD or DVD does not work” on page 89. If this does not correct the problem, follow the action for “A CD or DVD does not work” on page 89. A CD or DVD does not work Symptom: A CD or DVD does not work.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. DVD movie will not play Symptom: DVD movie will not play. Actions: • Make sure that the disc surface is clean and not scratched. • Check the disc or package for regional coding. You might need to purchase a disc with coding for the region where you are using your computer.
Intermittent problems Symptom: A problem occurs only occasionally and is difficult to repeat. Actions: • Verify that all cables and cords are securely connected to the computer and attached devices. • Verify that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the fans are working. If airflow is blocked or the fans are not working, the computer might overheat.
mouse, serial, or USB connector. Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device. • Verify that the device drivers for the mouse or pointing device are installed correctly. • If you are using a USB keyboard or mouse, verify that the USB connectors are enabled in the BIOS settings. See “Enabling or disabling a device” on page 73. If these actions do not correct the problem, run the Lenovo Solution Center program.
• “The monitor works when you turn on the computer, but goes blank when you start some application programs” on page 93 • “The image appears to be flickering” on page 93 • “The image is discolored” on page 94 Wrong characters appear on the screen Symptom: Wrong characters appear on the screen. Action: Have the computer serviced. For details, see Chapter 12 “Getting information, help, and service” on page 103.
2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart. 3. Turn on the monitor. • You can reset the refresh rate through your operating system Control Panel. On the Windows 7 operating system, click Start ➙ Control Panel ➙ Hardware and Sound ➙ Adjust screen resolution ➙ Advanced Settings. Then click the Monitor tab and select a new refresh rate. • See your operating system documentation or help for further information on monitor settings.
• The cable is installed properly. The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable. • The cable is installed properly. • You are using the correct device driver. On the Windows 7 operating system, do the following: 1.
Actions: • Try another cable. • Make sure that the link partner is set to auto-negotiate. • Make sure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: • Make sure that your wireless LAN driver is the latest version. Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file.
PIM items sent from the Windows 7 operating system cannot be received correctly Symptom: Personal Information Manager (PIM) items sent from the Windows 7 operating system cannot be received correctly into the address book of any other Bluetooth-enabled device. Action: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format.
Performance and lockup problems Poor performance and lockup problems can be a result of any of the following: • “Insufficient free hard disk drive space” on page 98 • “Excessive number of fragmented files” on page 98 • “Insufficient memory” on page 99 Make a selection from the above list to find out more about the corrective actions you can take.
Action: Run the Windows Disk Defragmenter program. Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk defragmentation process might take up to several hours to complete. On the Windows 7 operating system, do the following: 1. Close any programs that are currently running and close any open windows. 2. Click Start ➙ Computer. 3. Right-click your C drive entry and then click Properties. 4. Click the Tools tab. 5.
• Make sure the serial cable is securely connected to the serial port on the computer and to the serial device. If the serial device has its own power cord, make sure it is attached to a properly grounded electrical outlet. • If the serial device has its own On/Off switch, make sure it is in the On position. • If the serial device has an Online switch, make sure it is in the Online position. • If the serial device is a printer, make sure paper is loaded correctly.
• If the software program used to work correctly, but does not work correctly now, click Start ➙ Control Panel ➙ System and Security ➙ System ➙ System Protection ➙ System Restore. • If you are unable to resolve the problem through other methods, uninstall the software program and reinstall it. If these actions do not correct the problem, you might need technical assistance. Contact your software manufacturer or see Chapter 12 “Getting information, help, and service” on page 103 for details.
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Chapter 12. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service.
• Installation and maintenance of application programs Refer to the ThinkStation Safety, Warranty, and Setup Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the ThinkStation Safety, Warranty, and Setup Guide that comes with your computer.
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Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Celeron, Intel, Intel Core, Pentium, and Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emissions notices The following information refers to Lenovo personal computer machine types 2551, 2552, 2553, 2554, and 2555.
European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Additional regulatory information For additional regulatory information, refer to the ThinkStation Regulatory Notice shipped with your computer.
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Appendix C. WEEE and recycling information Important information for the European Directive 2002/96/EC EU Only The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union.
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government.
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
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Appendix D. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation.
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Appendix E. Ek Bilgiler 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler: Ürünün ithalatçı firması, Lenovo Technology B.V. Merkezi Hollanda Türkiye İstanbul Şubesi’dir. Adresi ve telefonu şöyledir: Uner Plaza Eski Üsküdar Yolu Erkut Sokak. No: 4 / 1 Kat: 3 Kozyatağı Kadıkoy, İSTANBUL, Türkiye Tel: 90 216 570 01 00 - 99 Faks: 90 216 577 01 00 2. Bakım, onarım ve kullanımda uyulması gereken kurallar: Elektronik cihazlar için gösterilmesi gereken standart özeni göstermeniz yeterlidir.
9. Bağlantı ve montaja ilişkin bilgiler: Aksamınızı çalışır hale getirebilmeniz için gerekli bağlantı ve montaj bilgileri bu kılavuzda yer almaktadır. Kuruluş işlemini kendiniz yapmak istemiyorsanız satıcınızdan ya da bir Servis İstasyonu’ndan ücret karşılığı destek alabilirsiniz. 10. Bakanlıkça tespit ve ilan edilen kullanım ömrü: Bakanlıkça tespit ve ilan edilen kullanım ömrü 7 yıldır. 11.
Appendix F. Servis istasyonlari Garanti süresi içerisinde müşteri arızalı ürünü aşağıda belirtilen merkezlere teslim ederek garanti hizmetinden yararlanır. Ürün yerinde garanti hizmeti içeriyorsa, bu merkezlerden birine telefon edebilirsiniz. Garanti Hizmetinin Alınabileceği Merkezler ADANA BSD Bilgisayar San. ve Tic. Ltd. Şti. Adres: Cemal Paşa Mah. 7.Sokak No:7 Mualla Berrin Gökşen Apt. Zemin Kat Seyhan/Adana Web Adresi: http://www.bsd.com.
Probil Bilgi İşlem Destek ve Dan.San. ve Tic. A.Ş. Adresi: Teknoloji Geliştirme Bölgesi, ODTÜ Ofis Bina, Batı Cephe A-1 ODTÜ / Ankara Posta kodu: 06531 Web Adresi: http://www.probil.com.tr/ Telefon: 312 210 18 08 Faks no: 312 210 18 05 ANTALYA Bilser Bilgi İşlem Tic. Ltd. Şti. Adresi: Güllük Cad., 146. Sok., Gökhan Apt. No:1/3,6,7 Antalya Posta kodu: 07050 Web Adresi: http://www.bilser.net/ Telefon: 242 247 75 28 Faks no: 242 241 10 68 BOLU Ercoşkun Bilgisayar Yaz.Don.ve Dan.Hiz. Ltd. Şti.
ERZİNCAN Erzincan Bigisayar Adresi: Hükümet Caddesi, No:33/1 Erzincan Web Adresi: http://www.erzincanbilgisayar.com/ Telefon: 446 223 89 87 Faks no: 446 224 24 34 ERZURUM Şark Bilgisayar Elektronik San. ve Tic. Ltd. Şti. Adresi: Yukarı Mumcu Caddesi, No:9 Erzurum Posta kodu: 25100 Web Adresi: http://www.sarkbil.com.tr/ Telefon: 442 234 21 02 / 04 Faks no: 442 218 21 07 IBM Türk Ltd. Şti. Adresi: Yukarı Mumcu Cad. Elpaş İş Hanı Kat:2 No:3 Erzurum Web Adresi: http://www.tr.ibm.
IĞDIR Ebru Elektronik ve Bilgisayar Sistemleri Adresi: Atatürk Caddesi, No:261 Iğdır Posta kodu: 76000 Web Adresi: http://www.ebruelektronik.com/ Telefon: 476 227 76 66 / 476 227 08 43 / 476 227 08 44 Faks no: 476 227 76 66 İSTANBUL Bilgi Birikim Sistemleri Elktr. ve Bilg. Endüstrisi Müh. Hiz. Ltd. Şti. Adresi: Kocayol Caddesi, Kozyatağı Sokak, No: 3/B Kat:3 Kozyatağı İstanbul Web Adresi: http://www.bilgibirikim.com/ Telefon: 216 373 98 00 Faks no: 216 373 99 33 Destek Bilgisayar ve İletişim Hizmetleri Tic.
Novatek Bilgisayar Sistemleri San.ve Tic.Ltd. Şti. Adresi: Raşit Rıza Sokak, Yıldırım İş Hanı, No: 1 Kat: 1 Mecidiyeköy İstanbul Posta Kodu: 80300 Web Adresi: http://www.novateknoloji.com/ Telefon: 212 356 75 77 Faks no: 212 356 75 88 Peritus Bilgisayar Sist. Dış Tic.San.Ltd. Şti. Adresi: Ziverbey Eğitim Mahallesi, Poyraz Sokak, Sadıkoğlu İş Merkezi 1, D:15 Ziverbey Kadıköy İstanbul Posta kodu: 81040 Web Adresi: http://www.pbs.biz.
IBM Türk Ltd. Şti. Adresi: Ankara Asfaltı No: 7 Bayraklı İzmir Web Adresi: http://www.tr.ibm.com/ Telefon: 232 462 27 00 Faks no: 232 486 69 23 Probil Bilgi İşlem Destek ve Dan.San. ve Tic. A.Ş. Adresi: Şair Eşref Bulvarı, Huzur İşhanı, No:27/2 Kat:2 Alsancak İzmir Posta kodu: 35210 Web Adresi: http://www.probil.com.tr/ Telefon: 232 445 33 33 Faks no: 232 441 40 40 KAYSERİ Netcom Bilişim Hizmetleri ve Tic. Ltd. Şti.
ŞANLIURFA Bilban Bilgisayar Eğitim Tic. San. Ltd. Şti. Adresi: Kızılay İşhanı, Kat:1-2 Şanlıurfa Web Adresi: http://www.bilban.com.tr/ Telefon: 414 215 05 52 Faks no: 414 212 22 12 TRABZON IBM Türk Ltd. Şti. Adresi: Kahramanmaraş Cad. İpekyolu İş Merk. Kat:4 No: 7 Trabzon Web Adresi: http://www.tr.ibm.com/ Telefon: 362 230 88 52 Faks no: 362 230 88 52 Somdata Bilgisayar Paz. ve Tic. Ltd. Şti.
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Index A a rescue medium, creating and using Administrator, password 72 antivirus software 7 audio line-in connector 9 audio line-out connector 9 audio subsystem 1 B backup and recovery operations basic troubleshooting 85 boot-block recovery 80 64 C cable lock, security 29 card reader, replacing 42 changing password 72 startup device sequence 74 cleaning an optical mouse 83 CMOS, clearing 73 components, internal 11 computer cover removing 34 computer cover, reinstalling 61 connector 9 connectors rear 9 co
memory module PCI card 35 internal drives 1 R 38 K keyboard connector keyboard, replacing 10 60 L Lenovo Solution Center 101 Lenovo ThinkVantage Tools 103 Lenovo Welcome 6, 103 locating components 11 M media, creating and using recovery media memory module installing, replacing 38 system board 38 Microphone connector 10 mouse connector 10 mouse, replacing 60 N notices 107 O operations, backup and recovery optical drive, replacing 40 optical mouse cleaning 83 64 P parts replacement, completing 61
system board locating parts 12 locations 12 memory module 38 T temporary startup device 74 the BIOS, updating (flashing) 79–80 trademarks 108 troubleshooting, basic 85 troubleshooting, diagnostics 85 U updating (flashing) the BIOS 79 system programs 79 updating (flashing) the BIOS 80 USB connector 10 using a rescue medium, creating and diagnostic program 104 documentation 104 other services 105 passwords 71 Setup Utility 71 66 V VGA monitor connector 10 video subsystem 1 viewing and changing settings 7
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