User Manual

•Problem:Theadapterstopsworkingfornoapparentreason.

Solution:Thenetworkdriverﬁlesmightbecorruptormissing.Updatethedriverbyreferringtotheabove

solutionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.

•Problem:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,the

connectionfailsorerrorsoccur.

Solution:

–UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.

–Connecttoa1000BASE-Thub/switch(not1000BASE-X).

•Problem:TheWakeonLANfeatureisnotworking.

Solution:

–MakesurethatWakeonLANisenabledinThinkPadSetup.

–Ifitis,checkwithyourLANadministratorforthenecessarysettings.

•Problem:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.

Instead,itconnectsat100Mbps.

Solution:

–Tryanothercable.

–Makesurethatthelinkpartnerissettoauto-negotiate.

–Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).

AwirelessLANproblem

Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.

Solution:Makesurethat:

•YourwirelessLANdriveristhelatestversion.

•Yourcomputeriswithinrangeofawirelessaccesspoint.

•Thewirelessradioisenabled.

Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsontheWindows

notiﬁcationarea.TheAccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,referto

theAccessConnectionshelpinformationsystem.

FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use

theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.

AwirelessWANproblem

Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.

Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.

Note:SomemodelsdonothaveawirelessWANcard.

Bluetoothproblems

Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingfor

thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.

Chapter10.Troubleshootingcomputerproblems137