User Manual

Draft
Landis+Gyr Chapter 4 - Deploying Endpoints
User Guide 98-1723 Rev AB 29
• Reconfigure retries have been exhausted
• Archive Flag = Yes: The meter may transition to Archive Flag = Yes during the following
scenarios:
• A meter is permanently removed from service
• Archive Endpoint command is received
• Endpoint Physically Deleted: The meter may transition to Endpoint Physically Deleted
during the following scenario:
• Delete endpoint command is received (if no meter data or billable reads exist)
Alerts
The Endpoints Alerts section summarizes several different endpoint related errors that could pose a
problem with obtaining the proper billing data.
For a list of Alerts that will be triggered on the Dashboard, refer to the table in the Alarm Definitions
section of this manual.
Managing Change Outs
During normal operation, field personnel may need to replace Cellular Meters from the field. If the
utility’s CIS software is integrated with Command Center, these types of changes will be initiated
from the CIS software.
The following procedures should be used if CIS is not initiating the changes in Command Center.
Remove meter from Service
Following is the procedure for removing a Cellular meter from service:
1. Click Operations > Endpoints. The Endpoint/Meter Selection window will open.
2. Enter the meter number and click Go.
3. The Endpoint/Meter Selection window will refresh and display Available Enhanced Cellular
Tasks as shown below.
Figure 4 - 8. Endpoint/Meter Selection
4. Select the Remove Enhanced Cellular Endpoint from Service link. The Remove Endpoint
From Service window will appear as shown below.