LaCie 2big Dock Thunderbolt 3 User Manual Model: Click here to access an up-to-date online version of this document. You will also find the most recent content as well as expandable illustrations, easier navigation, and search capability.
Cont ent s 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 ....... . . . . content Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Connect . . . . . . . . .your . . . . LaCie . . . . . .2big . . . . Dock . . . . . Thunderbolt . . . . . . . . . . . .3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 ........ . . . . . . . . . and Windows . . . .Thunderbolt . . . . . . . . . . . 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 .......... . . . . .1. -. .
. . . . . .chain Daisy . . . . .Thunderbolt . . . . . . . . . . . 3. .devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 .......... . . . . . to How . . daisy . . . . . chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .Declaration FCC . . . . . . . . . . of . . Conform . . . . . . . . .ance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 .......... . . . . .Class FCC . . . . .A. Inform . . . . . . .ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduc on The LaCie 2big Dock delivers everything you expect from LaCie products—high capacity, lighting-fast speeds, and enterprise-class drives. Port by port, slot by slot, the LaCie 2big Dock is a powerful docking station that gives back to you everything that modern laptops took away. The result: a creative space that’s entirely streamlined. This manual provides details on configuring and managing your LaCie 2big Dock Thunderbolt 3.
data loss by systematically making copies of your documents, applications, and system files. Click here for details and download links. PC users—Genie Backup Manager Pro is the ideal backup solution for small and medium businesses that want to back up and recover their entire system. Click here for details and download links. Minimum computer system requirements The minimum operating system for your computer differs based upon the port you are using.
Features The LaCie 2big Dock Thunderbolt 3 provides high-end performance with USB-C and dual Thunderbolt 3 connection ports, powerful docking features to quickly access and import files from other devices, and a DisplayPort expansion port for video output. Connec on Dual Thunderbolt 3 connection ports—Each port provides transfer rates up to 40Gb/s bidirectional and 15W of power to a connected device.
Thunderbolt 3 features and support Thunderbolt 3 technology provides the fastest data and high-end video transfers over a single, versatile connector. While previous generations of Thunderbolt technology offered impressive transfer rates up to 20Gb/s bidirectional, Thunderbolt 3 doubles the potential up to 40Gb/s bidirectional when connected to other Thunderbolt 3 devices. In addition, Thunderbolt 3 gives priority to the video stream, apportioning the required bandwidth for playback.
System Overview Storage management LaCie 2big Dock storage is managed by the LaCie RAID Manager software utility. See Manage RAID for more information. Specifica ons Enclosure dimensions Side Dimensions (mm / in) Width 118 / 4.6 Height 93.3 / 3.7 Length 217 / 8.5 Enclosure weight Weight (kg / lbs) 2.9 / 6.
Storage (non-operating) 5% to 85% non-condensing Electrical Power supply: 100-240VAC; 50/60Hz; 60W Note on the power supply: Use the included power cable with the LaCie 2big Dock Thunderbolt 3. Views Front view 1. Status LED—The LED indicates that the device is powered on and provides status signals. See Operation. 2. USB 3.0 Hub—Use the hub to charge devices like mobile phones (5W power output). Connect shuttle drives, digital cameras, and other devices to transfer files. See Docking Features. 3.
1. Power button—Use this button to power the device off and on. The button is also used confirm key actions during RAID configuration. See Operation. 2. Power input—Use this port to connect the power cable. Only use the power cable included with your LaCie 2big Dock Thunderbolt 3. Attaching third-party or other LaCie power cables with incorrect voltage can damage the device. See Operation. 3.
Important info regarding the ports: The LaCie 2big Dock can be connected to a computer using one of the Thunderbolt 3 ports or the USB 3.1 port. Connect the device to only one computer using a single cable—do not use the Thunderbolt 3 and USB 3.1 ports at the same time. Do not do any of the following: Connect both Thunderbolt 3 ports to a single computer. Connect a Thunderbolt 3 port to one computer and the other Thunderbolt 3 port to another computer. Connect both a Thunderbolt 3 port and the USB 3.
System LEDs The LaCie 2big Dock Thunderbolt 3 LEDs provide information on the system status. LED loca ons 1. Front—System status 2. Side—Hard drive status LED behavior The list of colors below helps you identify the general status of your LaCie 2big Dock.
Technical note regarding power-saving mode and Windows: The device can be placed into power-saving mode on PC’s running Windows 8 or higher. However, it is possible that the LED will remain off rather than flash blue every 10 seconds.
Cables USB-C USB-C protocols USB is a serial input/output technology for connecting peripheral devices to a computer. USB-C is the latest implementation of this standard and it provides convenient connection, higher bandwidth, and all-new power management features. USB-C ports that have the Thunderbolt icon support Thunderbolt 3 devices. USB-C supports many protocols: Thunderbolt 3 Transfer rates can reach up to 40Gb/s SuperSpeed USB 3.1 Gen 2 Transfer rates can reach up to 10Gb/s SuperSpeed USB 3.
USB Type A port but transfer rates vary. See below for more details. Easy to connect Connecting your product is easy since the USB-C cable is identical on both ends. In addition, the USB-C ports on your LaCie hard drive enclosure and computer are conveniently rounded to accept the cable end in any orientation. Thunderbolt 3 (USB-C) cable Thunderbolt 3 can attain up to 40Gb/s as opposed to Thunderbolt 2's 20Gb/s.
Connector face (USB-C to computer) Cable end (USB-C to computer) Caution: Due to poor construction, many third-party USB-C cables can cause irreparable harm to devices such as your computer and LaCie device. LaCie is not responsible for damage to your LaCie 2big Dock Thunderbolt 3 caused by third-party cables.
Connect your LaCie 2big Dock Thunderbolt 3 Windows and Thunderbolt 3 Your LaCie Thunderbolt 3 storage device is certified for use with Windows PCs that have a Thunderbolt 3 port. However, you may experience connectivity issues between the storage device and the Thunderbolt 3 port on a Windows PC.
Important info regarding the ports: The LaCie 2big Dock can be connected to a computer using the USB 3.1 port or the Thunderbolt 3 port. However, do not connect both ports to a single computer at the same time, or connect each port to separate computers. Thunderbolt 3 connec on Connect the included Thunderbolt 3 cable to: 1. 2big Dock 2. PC or Mac USB 3.1 Gen 1 or 2 connec on PC or Mac with a USB-C port The Thunderbolt 3 cable can be used to connect the USB 3.
PC or Mac with a USB 3.0 or USB 2.0 port (Type A) Connect the included USB 3.1 (USB-C) to USB 3.0/USB 2.0 adapter cable (compatible with Type-A ports) to: 1. 2big Dock (USB-C end) 2. PC or Mac (USB Type-A end) Step 3 - Power connec on Only use the power cable provided with your device. Attaching third-party or other LaCie power cables can damage your device.
Connect the included power cable in the order listed below. 1. 2big Dock power input. 2. A live power outlet. Storage format Your LaCie device is formatted as HFS+ for Mac. Also, the dual disks are configured for optimal performance using RAID 0. You can change the configuration to RAID 1, which protects data in case one disk fails. Use LaCie RAID Manager to make changes to the RAID. To learn more about RAID levels and how to use LaCie RAID Manager, see Manage RAID.
Opera on LaCie 2big Dock is ready to be powered on when: It is connected to a computer that supports Thunderbolt 3 or USB. It is plugged into a live power outlet. The LEDs blink blue while the disks spin up. Caution: Do not operate LaCie 2big Dock Thunderbolt 3 until the ambient temperature is within the specified temperature range (see System Overview). If the hard drives have been recently installed, make sure they have time to acclimatize to the ambient temperature before operating them.
saving mode can extend the life of the hard drives by sparing them from working during extended periods of inactivity. The device can be put into power-saving mode using the power button: 1. Make certain that the device’s volumes are not being accessed. 2. Eject the volumes from your computer’s operating system. 3. Apply a short press to the power button. A short press lasts no longer than 1 second. To wake up the device, apply another short press.
Receiving power The LaCie 2big Dock powers on automatically when it is: Connected directly to a computer via the Thunderbolt 3 or USB-C port. The computer must be powered on. Connected to a live power source via the included power supply. Important info regarding the ports: The LaCie 2big Dock can be connected to a computer using the USB 3.1 port or the Thunderbolt 3 port. However, do not connect both ports to a single computer at the same time, or connect each port to separate computers.
Quiet opera on and heat management To reduce noise during operation, the LaCie 2big Dock uses a Noctua® cooling fan to pull heat away from the internal components. In addition to being exceptionally quiet, the Noctua cooling fan is temperature controlled, which guarantees optimal heat management by adjusting the rotational speed for the environment. Additionally, the enclosure's metal casing dissipates heat from the hard drives, keeping them safe and prolonging their life.
Docking Features The LaCie 2big Dock provides you with convenient means of managing your creative digital content. Insert SD and CompactFlash cards to transfer files for safe storage. Connect smartphones, cameras, and other devices to the USB 3.0 hub to access content. USH-II Secure Digital Extended Capacity (SDXC) Memory Card Reader Reading an SD memory card 1. Hold your SD, SDHC, or SDXC memory card upright with the label on top (pins on bottom). 2.
CompactFlash (CF) Revision 6.0 Type I (UDMA 7) Memory Card Reader Reading a CF memory card 1. Hold your CompactFlash memory card upright with the label on top. 2. Insert the card into the CF slot on the front of the device and gently push it in until it’s seated in the slot. 3. Open a Finder or Explorer window to browse and manage the contents of the CF card. Removing a CF memory card 1. Make sure that the CF memory card is not being accessed. 2. Using a Finder or Explorer window, eject the CF card volume.
1. Hold the USB 3.0 end of the cable upright. 2. Insert the cable end into the USB 3.0 port on the front of the device. 3. Open a Finder or Explorer window to browse and manage the contents of the device. Disconnec ng a device from the USB 3.0 hub 1. Make sure that the device is not being accessed. 2. Using a Finder or Explorer window, eject the device volume. 3. Remove the USB 3.0 end of the cable from the port.
Expansion Port DisplayPort 1.2 DisplayPort is a digital display interface used to connect a video source to a display device (for example, a computer monitor) as well as other forms of digital data. DisplayPort is backwards compatible with VGA, DVI and HDMI audio/video interfaces through the use of an adapter (not included). The 2big Dock passes the signal through the Thunderbolt 3 or USB 3.1 connection to the DisplayPort 1.2 expansion port. Note on DisplayPort 1.2 and HDMI adapters: The DisplayPort 1.
2. Connect the VGA, DVI or HDMI adapter to your configured audio/video display. Disconnec ng the DisplayPort 1. Grasp the DP 1.2 end of the cable or adapter that’s connected to your LaCie 2big Dock. 2. Hold down the release tab with your thumb, and then pull back to remove the cable from the port.
Daisy Chain and Power Delivery Use the two Thunderbolt 3 ports on the LaCie 2big Dock for: Direct connection to a computer that is compatible with Thunderbolt 3 technology. Daisy chaining with devices and displays that are compatible with Thunderbolt 3 technology. Daisy chain Thunderbolt 3 devices Thunderbolt 3 is an update of Thunderbolt 2 technology.
Note on the USB 3.1 (USB-C) port: USB 3.1 does not support daisy chaining devices. Therefore, a USB 3.1 (USB-C) port on your computer cannot be used to daisy chain devices. Important cable info: When connecting your enclosure to a computer or compatible devices, use cables specifically constructed to support Thunderbolt 3.
Manage RAID RAID stands for redundant array of independent disks. RAID contains the word array, and the two terms are often used interchangably. An array is a combination of two or more physical disks that are presented to the operating system as a single volume. Disks are combined into different RAID configurations known as RAID levels. The RAID level you choose depends on which storage attributes are most important to you: Capacity The total amount of data you can store.
Download and install LaCie RAID Manager LaCie RAID Manager manages the storage for your LaCie storage device and provides important firmware updates and notifications. Download and install LaCie RAID Manager before connecting the LaCie storage device to your computer. The process automatically installs a driver that allows LaCie RAID Manager to detect the device and manage RAID arrays. For download instructions, see Connect your LaCie 2big Dock Thunderbolt 3.
For other LaCie RAID Manager functions, see the LaCie RAID Manager for 2-Bay Devices user manual.
Hard Drive Maintenance Precau ons “Hot-swapping” means that you can remove and replace hard drives while the enclosure is powered on. During operation, the hard drives should remain in their slots for optimal air flow. Airflow and fan performance are regulated by temperature. Observe all conventional ESD precautions when handling hard drives. Replacing a hard drive If a failed hard drive is under warranty, make certain to contact LaCie support to receive a replacement disk.
2. Gently pull your index finger away from the enclosure and maintain a firm grip as it unlocks the hard drive from the SATA connector. Once it is loose, hold the hard drive with both hands as you remove it from the slot. 3. If you are replacing a failed hard drive with a full disk tray, skip to Step 4.
replacing the hard drive using the same disk tray. Using a Phillips head screwdriver, carefully unfasten all four screws from their four slots. Gently slide the disk out of the tray. Place the empty disk tray onto a flat work area with the handle on the bottom left. Many disks have a label on one side and the printed circuit board on the opposite side. With its label side facing up, gently place the hard disk within the disk tray. Keep the SATA connector facing to the right.
Using a Phillips head screwdriver, carefully fasten all four screws into their four slots. Do not force the screws into the slots. Forcing the screws too tight into the slots can make it difficult to remove them later and strip the screws' teeth. 4. Carefully insert the full disk tray into the empty disk slot. Gently push the disk tray handle until you feel it snap into place.
See Manage RAID for instructions on how to manage the RAID configuration. When replacing hard drives that are members of an active RAID array, the hard drive LEDs blink red and blue indicating that the RAID is synchronizing data. You can continue to use the LaCie 2big Dock storage but performance is reduced until the synchronization is complete.
Forma ng and Par oning When you format the drive, you’re instructing your computer’s operating system to erase data on the disks, check the disks for errors, and prepare the disks to receive new data. You might decide to format the drive in order to change file system formats (see below) and make the drive compatible with your PC or Mac operating system. Note to Mac users: Your LaCie device is shipped factory formatted as HFS+ for Mac.
Use HFS+ if: …the storage device is connected to Macs. You can use exFAT if: …the storage device is shared between Mac and Windows computers. Use FAT32 if: …the storage device is connected to older Windows and Mac computers. FAT32 is not recommended for modern operating systems and computers. Forma ng instruc ons The steps below help you format and partition a storage device. Note: Refer to your operating system's documentation for more information on formatting and partitioning storage devices.
1. Make sure the storage device is connected to and mounted on the computer. 2. Go to Search and then type diskmgmt.msc. In the search results, double click Disk Management. 3. From the list of storage devices in the middle of the Disk Management window, locate your LaCie device. 4. The partition must be available to format. If it is currently formatted, right click on the partion and then choose Delete. 5. To create a new partition, right click on the volume and select New Simple Volume.
Frequently Asked Ques ons For help setting up and using your LaCie hard drive, review the frequently asked questions below. For additional support resources, go to LaCie customer support. All users Problem: My file transfers are too slow. Thunderbolt 3/USB Q: Are both ends of the cable firmly attached? A: Review troubleshooting tips for cable connections below: Check both ends of the cable and make sure they are fully seated in their respective ports.
Problem: I connected LaCie 2big Dock to my computer but it does not power on and I cannot see the device in LaCie RAID Manager. Q: Which cable and ports are connecting LaCie 2big Dock to the computer? A: Make certain that the correct ports are connected by the correct cable.
Problem: I must password protect and/or encrypt my hard drive. Q: Can I attach my USB-C hard drive to a Thunderbolt 3 daisy chain? A: Yes, it is possible to protect the hard drive or individual folders and files with a password. There are many third-party solutions for password protection. However, LaCie cannot guarantee them since we do not test third-party applications. Some versions of Windows have a built-in utility called Bitlocker that can protect hard drives with a password.
Q: Is your drive mounting in the operating system? A: Open Disk Utility at Go > Utilities > Disk Utility. If the drive is listed in the left-hand column, check your Finder preferences to see why it is not displayed on the desktop (review the question above). Q: Does your computer's configuration meet the minimum system requirements for use with this drive? A: Refer to the product packaging for the list of supported operating systems.
Regulatory Compliance FCC Declara on of Conformance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Class A Informa on This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.
Česky [Czech] LaCie tímto prohlašuje, že tento direct attached storage device je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 2004/5/ES. Dansk [Danish] Undertegnede LaCie erklærer herved, at følgende udstyr direct attached storage device overholder de væsentlige krav og øvrige relevante krav i direktiv 2004/5/EF.
Slovensko [Slovenian] LaCie izjavlja, da je at direct attached storage device v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2004/104/ES. Slovensky [Slovak] LaCie týmto vyhlasuje, že direct attached storage device spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2004/104/ES.