Use and Care Guide

Troubleshooting Procedures (cont.)
Symptoms Probable Cause/Recommended
Action
3. No flow from shower control
outlet.
a. Check filter screens for blockage.
b. Hot or cold supply failure;
thermostat holding correct
shutdown function.
c. Flow control cartridge does not
work. Check and replace if
necessary.
d. Service stops are shut off. Rotate
both counterclockwise.
4. Blend temperature drift. Indicates operating conditions
changed.
a. Refer to symptom 2 above.
b. Hot supply temperature
fluctuation.
c. Supply pressure fluctuation.
5. Hot water in cold supply or cold
water in hot supply.
Indicates crossflow. Replace check
valve.
6. Maximum blend temperature
setting too hot or too cold.
a. Indicates incorrect maximum
temperature setting; refer to the
″Adjust Temperature Settings″
section.
b. As symptom 4 above
c. As symptom 5 above.
7. Water leaking from the valve
body.
Seal(s) worn or damaged.
a. Obtain service kit and replace
seal(s).
b. If leaking from around the
temperature spindle, replace the
thermostatic cartridge.
8. Flow knob or temperature knob
is stiff to operate.
a. Impaired free movement of
internal components. Renew the
appropriate cartridge.
b. Supply pressures are too high.
Fit pressure reducing valve.
Lifetime Limited Warranty
Kohler Co. warrants its faucets manufactured after January 1, 1997, to
be leak and drip free during normal residential use for as long as the
original consumer purchaser owns his/her home. *If the faucet should
leak or drip during normal use, Kohler will, free of charge, mail to the
purchaser the cartridge necessary to put the faucet in good working
condition.
Kohler Co. 11 1097386-5-A