Installation Guide

Warranty (cont.)
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-800-456-4537.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
COMERCIALIZADORA INTERCERAMIC, S.A. DE C.V.
AV. CARLOS PACHECO NO. 7200, COL. MADERA 65
CHIHUAHUA, CHIH., MEXICO C.P. 31060
R.F.C. CIN141022IE9
TEL: [phone]
IMPORTER:
GAMA MATERIALES Y ACEROS, S.A. DE C.V.
AVE LOS ANGELES NO. 1800
COL VALLE DEL NOGALAR, SAN NICOLAS DE LOS GARZA
N.L. MEXICO
R.F.C. GMA901220U11
TEL: [phone]
Troubleshooting
This section is for general aid only. A Kohler Co. Authorized Service Representative or qualified electrician
should correct any electrical problems. For warranty service, call 1-800-4KOHLER from within the USA and
Canada, or 001-800-456-4537 from within Mexico.
NOTE: The product model number is located on the heater side of the bath.
NOTE: For service parts information, visit your product page at www.kohler.com.
Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Heated bath does not turn
on.
A. No power to power supply. A. Set/reset GFCI or RCD breaker;
check wiring.
B. User keypad cable loose or
damaged.
B. Check wire connections. If
necessary, replace user keypad
cable.
C. User keypad does not work. C. Check wire connections. Replace
user keypad.
D. Power supply does not work. D. Replace power supply.
Kohler Co. 13 1196030-2-C