Installation Guide

Care and Cleaning (cont.)
Cleaning Your User Keypad and Remote Control
Use a soft cloth to wipe the keypad and remote control after each use. If the surface becomes dirty,
use a non-abrasive soap and warm water to clean.
Maintaining the Airjets
If cleaning the airjets is required due to hard water deposits, use a small between-the-teeth dental
brush and white vinegar. Dip the brush in the vinegar, brush the hole, rinse the brush in clean
water, and then use the wet rinsed brush to rinse the hole.
Fill the bath with water to the top row of airjets. Drain the bath and press the purge button.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Troubleshooting
NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative or
qualified electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER
from within the USA and Canada, or 001-800-456-4537 from within Mexico.
For service parts information, visit your product page at www.kohler.com/serviceparts.
Bath With Airjets System
Symptoms Probable Causes Recommended Action
1. Blower turns on by itself
after the bath has been
drained.
A. Normal operation. Automatic
purge mode is working as
designed.
A. No action is required. Automatic
purge mode runs for 2 minutes 30
minutes after the bath is drained.
2. Blower turns off by itself
after running for 2
minutes.
A. The Purge Mode icon was
pressed instead of the On/Off
icon.
A. Press the On/Off icon on the
keypad. See the ″Operating
Instructions″ section.
3. Blower motor will not
start.
A. Power cord from blower motor
is loose, disconnected, or
damaged.
A. Check wiring for proper
connections.
B. User keypad cable loose or
damaged.
B. Check wire connections. If
necessary, replace user keypad
cable.
C. User keypad does not work. C. Replace user keypad.
D. Blower motor does not work. D. Replace the blower motor.
4. Blower motor stops
running and will not
immediately restart.
A. Blower motor overheated and
protection device activated.
A. Check for blockage at blower air
intake. Remove blockage and allow
motor to cool.
5. Blower motor starts, some
but not all airjets are
working.
A. Blower motor speed is too low. A. Increase speed.
B. Blower motor inlet is blocked. B. Clean blower motor inlet.
C. Blower motor does not work. C. Replace the blower motor.
D. Blower motor discharge is
blocked.
D. Clear blockage.
E. Airjets are clogged. E. Use a small between-the-teeth
dental brush and white vinegar.
Dip the brush in the vinegar, brush
the hole, rinse the brush in clean
water, and then use the wet rinsed
brush to rinse the hole.
Kohler Co. 11 1204119-2-D