Installation Guide

Troubleshooting (cont.)
Vibracoustic Troubleshooting Table
Symptom Probable Cause Recommended Action
4. User interface lights up
but does not work.
A. Control amplifier must be reset. A. If the red LED on the control
amplifier is not blinking, unplug the
control amplifier for 30 seconds,
then plug in and restart.
B. User interface cable connections
are loose or damaged.
B. Inspect the cables between the user
interface, heated surface control,
bubble control, and control
amplifier. Secure connections or
replace cables as needed.
C. Bubble control does not work. C. If the red LED on the bubble
control does not blink following
restart, check the bubble control and
replace as needed.
D. Control amplifier or heated
surface control does not work.
D. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and/or heated surface control and
replace as needed.
E. User interface does not work. E. Check the user interface. Replace as
needed.
5. Auxiliary music does not
work.
A. Power to the control amplifier is
not on.
A. Reset the circuit breaker to the
control amplifier, then check the
electrical power supply and
connections.
B. Control amplifier must be reset. B. If the red LED on the control
amplifier is not blinking, unplug the
control amplifier for 30 seconds,
then plug in and restart.
C. Auxiliary-in or user interface
cable connections are loose or
damaged.
C. Inspect the cables between the user
interface, heated surface control,
and control amplifier. Secure
connections or replace cables as
needed.
D. Auxiliary music source option is
not selected on the user
interface.
D. Select the auxiliary music option on
the user interface.
E. Vibracoustic sound is muted on
the user interface.
E. Touch the [Mute] icon on the user
interface to turn off the mute
setting.
F. Vibracoustic intensity is turned
down on the user interface.
F. Turn up the vibracoustic intensity
on the user interface.
G. Bubble control does not work. G. If the red LED on the bubble
control does not blink following
restart, check the bubble control and
replace as needed.
H. Control amplifier or heated
surface control does not work.
H. If the red LED on the control
amplifier does not blink following
restart, check the control amplifier
and/or heated surface control and
replace as needed.
I. User interface does not work. I. Check the user interface. Replace as
needed.
Kohler Co. 17 1212241-2-A