Warranty Guide

carry Kohler Co.'s one-year limited warranty unless otherwise specified.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor,
Home Center or E-tailer, or by writing: Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI
53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete
description of the problem, the product, model number, color, finish, the date the product was purchased and from
whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and
address of the service and repair facility nearest you, call 1-800-4-KOHLER (1-800-456-4537) from within the USA
and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com
from within Canada, or www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER
DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations on the duration of an implied warranty or the exclusion or limitation of
such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific
legal rights. You may also have other rights that vary from state/province to state/province. This warranty is extended
to the original consumer purchaser only, and excludes product damage due to installation error, or product abuse or
misuse, whether attributable to the consumer, a contractor, service company or other third party.
*KOHLER Cast Iron kitchen sinks installed in North America carry a Lifetime Limited Warranty for as long as the original consumer purchaser
owns his or her home.
This is Kohler Co.'s exclusive written warranty.
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KOHLER® Faucet Lifetime Limited Warranty
Kohler Co. warrants its Faucets* manufactured after January 1, 1997, to be leak and drip free during normal
residential use for as long as the original consumer purchaser owns his or her home. If the Faucet should leak or drip
during normal use, Kohler Co. will, free of charge, mail to the purchaser the cartridge necessary to put the Faucet in
good working condition. This warranty applies only to Kohler Faucets installed in the United States of America,
Canada or Mexico ("North America").
Kohler Co. also warrants all other aspects of the faucet or accessories ("Faucet")*, (except gold, non-Vibrant®, non-
chrome finishes) to be free of defects in material and workmanship during normal residential use for as long as the
original consumer purchaser owns his or her home. If a defect is found in normal residential use, Kohler Co. will, at its
election, repair, provide a replacement part or product, or make appropriate adjustment. Damage to a product caused
by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty.***
Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not
responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of
Kohler Co. exceed the purchase price of the Faucet.
If the Faucet is used commercially or is installed outside of North America or if the finish is gold, non-Vibrant or non-
chrome, Kohler Co. warrants the Faucet to be free from defects in material and workmanship for one (1) year from
the date the product is installed, under Kohler Co.'s standard one-year limited warranty.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor,
Home Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI
53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete
description of the problem, the product, model number, color, finish, the date the product was purchased and from
whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and