Use and Care Guide

Troubleshooting Procedures (cont.)
Symptoms Probable Causes Recommended Action
3. Whirlpool stops
automatically.
A. Pump has overheated and the
protection devices has activated.
A. Check for blockage at the motor
vents. Check for suction
blockage. Check for jet blockage.
Remove any blockage and allow
the motor to cool.
B. GFCI/RCD circuit has tripped. B. Identify source fault and correct.
Check that the GFCI/RCD has
not been tripped. If problem
persists, contact an electrician.
4. The motor starts but not
all jets function.
A. Jets are closed. A. Rotate the jet trim ring
counterclockwise to
open/increase flow to the jets.
B. Jets are blocked or trim ring
rotation is impeded.
B. Debris may be obstructing the jet
opening or preventing the jet
trim ring from rotating. Remove
the trim ring and remove
obstruction.
C. Jets not installed correctly. C. Reinstall the jet; check for any
O-ring damage.
D. Pump is not supported correctly
and is cavitating.
D. Review the installation
instructions and verify that the
pump is at the appropriate
height and the pump banding
straps (when applicable) have
been cut.
5. Noisy pump operation. A. The pump banding straps have
not been cut.
A. Using tin snips, cut pump
banding straps.
6. Heater does not operate
(units with heaters only).
A. No power to heater or it is not
connected to a separate outlet
from the pump.
A. Verify that the heater is
connected to a separate outlet
from the pump and that the
connection has power.
B. The water temperature is above
104°F (40°C).
B. As a safety precaution, the heater
will not operate when the water
temperature is above 104°F
(40°C).
Kohler Co. 7 1010564-5-L