Use and Care Manual
31
TROUBLESHOOTING
IF YOU EXPERIENCE POSSIBLE CAUSES SOLUTION
Oven cooking results
not what expected.
The set temperature did not
perform as expected.
Double-check the recipe in a reliable cookbook.
The oven was not preheated. If the proper steps are followed when setting the desired
function, the oven will preheat before cooking.
The proper bakeware is not being
used.
Make sure the bakeware used is appropriate for the food being
cooked.
The racks are not positioned
properly.
Place racks so there is adequate space above each food item.
There is not proper air circulation
around bakeware.
Allow 2" (5.0 cm) of space around bakeware and oven walls.
The batter is not evenly
distributed in the pan.
Make sure your unit and racks are level, and check that batter
is level in the pan.
The proper length of time is not
being used.
Adjust cooking time.
The oven door has been opened
while cooking.
Oven peeking releases oven heat and can result in longer
cooking times.
Baked items are too brown on the
top or bottom.
Move rack to a lower location to reduce top browning or to a
higher location to reduce bottom browning in the oven.
Pie crust edges are browning
early.
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
Racks are difcult to install in
adjacent positions.
Install the bottom rack rst and then install the rack above it.
Soiled broil element cover drops
debris on baking dishes.
Wash cover with soapy water or run Self-Clean cycle to remove
build-up.
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the "Warranty" or visit https://kitchenaid.com. In Canada, visit http://www.kitchenaid.ca.