User's Manual

12 | TROUBLESHOOTING
TROUBLESHOOTING
If your Stand Mixer should malfunction,
please check the following:
1. The Stand Mixer may warm up during
use. Under heavy loads with extended
mixing time periods, you may not be
able to comfortably touch the top of
the unit. This is normal.
2. The Stand Mixer may emit a pungent
odor, especially when new. This is
common with electric motors.
3. If the flat beater hits the bowl, stop the
Stand Mixer. See the “Assembling the
Stand Mixer” section and adjust the
beater to bowl clearance.
4. The speed control lever does not move
smoothly or easily.
To move the speed control lever with
ease, lift slightly up as you move it
across the settings in either direction.
5. If your Stand Mixer should fail to
operate, please check the following:
• Is the Stand Mixer plugged in?
• Is the fuse in the circuit to the Stand
Mixer in working order? If you have
a circuit breaker box, be sure the
circuit is closed.
• Turn off the Stand Mixer for
10-15 seconds, then turn it back
on. If the Stand Mixer still does not
start, allow it to cool for 30 minutes
before turning it back on.
If the problem cannot be corrected:
See the “Warranty and service” section.
Do not return the Stand Mixer to the
retailer; retailers do not provide service.
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