Troubleshooting Guide

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Table Of Contents

Troubleshooting connecting JOOWIN extender

Troubleshooting connecting JOOWIN extender

Q1. Why can’t pick up the JOOWIN_2 G” or “JOOWIN_5 G on my devise?

A1. Please make sure the all lights will turn into solid blue and there is not led Flashing.

A2. Please make sure when using the your device to set up, standing less than 1 meter

between your device and the repeater.

Q2. Why can’t I access the IP address: 192.168.10.1?

A1. When you enter the IP, please confirm that you have connecting to the Wi-Fi

“JOOWIN_2 G” or “JOOWIN_5 G” ,Otherwise it cannot access the IP.

(Most of the time the 192.168.10.1 will pop up once you connect to the Wi-Fi

“JOOWIN_2 G” or “JOOWIN_5 G”,If not,please enter the IP on the browser)

A2. Please Reset it first: Press the WPS button of the extender for about 10 seconds.

When the indicator on the extender goes out, flashes and stays on again, you can

restart the setting.

A3. You can try to delete cookies, or change your browser and try again.

Q3. Why it shows my password is wrong when enter the password on

Pre-Shared Key ?

A1. Please note that the extender wifi password should be the same as your original

wifi password.

A2. Make sure your router password must be 8-32 characters.

A3. Make sure your password have not the special character.And we would suggest you

to paste the password on it to avoid spelling mistakes.

Summary of content (4 pages)

PAGE 1
Troubleshooting connecting JOOWIN extender Q1. Why can’t pick up the JOOWIN_2 G” or “JOOWIN_5 G on my devise? A1. Please make sure the all lights will turn into solid blue and there is not led Flashing. A2. Please make sure when using the your device to set up, standing less than 1 meter between your device and the repeater. Q2. Why can’t I access the IP address: 192.168.10.1? A1.
PAGE 2
Q4. Why the Wifi extender doesn’t connect to internet after completed the setup? First of all,please login to the setting page and check if you have set up the repeater successfully. Log in IP 192.168.10.1 on the browser, enter the default password"admin" to the setting page and check if you have set up the repeater successfully.(Please see the attachment) If your set up is not successfully,please Reset it and try to set up again.
PAGE 3
Here is the full steps to show how to set up this repeater 1.Power on and wait about 60s,connect the WIFI " JOOWIN 2G or " JOOWIN 5G 2.The log in page will pop up or open the phone browser and log in IP 192.168.10.1, enter the default password "admin" and then Click " SET PASSWORD" 3.Select your original WiFi and enter the password ( your original WiFi's password ) , than click Save Setting 4.
PAGE 4
Q5. If want to connect to the Camera/printer,please use the Bridge mode. Please follow these steps. ✔Step 1：Plug in, switch "ON" button on the side, the lights will all light up. ✔Step 2：Wait about 60s, connect WiFi “JOOWIN_G” or “JOOWIN_5G”. ✔Step 3：Log in IP "192.168.10.1" on the browser , enter the password "admin", Click “SET PASSWORD” . ✔Step 4：Click “Setting" pattern on upper right corner, then click Bridge mode.