User Manual

13
Health and safety services not included in Minutes-Only Plans. All GreatCall plans and services require the purchase of a GreatCall device and a one-time set-up fee of $35.
Monthly fees do not include government taxes or assessment surcharges and are subject to change. Coverage and service are not available everywhere. 5Star or 9-1-1 calls
can only be made when cellular service is available. 5Star Service will be able to track an approximate location when your device is turned on, but we cannot guarantee an exact
location. Urgent Care, provided by FONEMED
®
, is not a substitute for dialing 9-1-1 and should not be used in a case of emergency. We are not liable for any act or omission,
including negligence, of any FONEMED employee or contractor. GreatCall is not a healthcare provider. Seek the advice of your physician if you have any questions about medical
treatment. Handset Replacement eligibility begins at 60 days from program enrollment date. Limit one replacement per 12 month period. $25 replacement processing fee applies
for Jitterbug Flip. There are no additional fees to call GreatCall’s U.S.-based customer service. However, for calls to an Operator in which a service is completed, you will be
charged 99 cents per call, and minutes will be deducted from your monthly rate plan balance equal to the length of the call and any call connected by the Operator. No additional
charges for unlimited calls to a Personal Operator with purchase of an Ultimate Health & Safety Package. Monthly minutes carry over and are available for 60 days. A minimum
rate of $0.35 per minute applies if plan minutes are exceeded. When calling from the domestic U.S. to other countries, additional international calling rates will apply. Bonus
minutes are not shared and will be available for use on your next bill cycle and expire at the end of that cycle. GreatCall
®
, Jitterbug
®
, 5Star
®
, and GreatCall Link
TM
are trademarks
of GreatCall, Inc. registered and/or pending in the United States and other countries. Copyright ©2016 GreatCall, Inc. Other marks are property of their respective owners and
may be trademarks. Screen images simulated. Appearance of device may vary.
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®
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®
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