Full Product Manual

12/26/18
Product Guide
Interior and Exterior Doors (JPG013)
8
TROUBLESHOOTING OPERATIONAL PROBLEMS - CONTINUED
PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS
Door will
notlock
Lock misaligned • Alignlockstrikes
• Makeshootboltlockstrikesushtosill(doubledoors)
Improper installation Inspect installation
Door squeaks No lubricant on hinges Lubricate all hinges with light oil
Light or air
leaks through
corners
Worn weatherstrip Repair loose or damaged weatherstrip
Foam wedge damaged or missing Replace foam wedge
Hinges may be worn or misaligned Replace hinges. Ensure proper hinge placement
Door handle
will not operate
Improper installation, damaged or misaligned • Checkfordamage/lubricateifnecessary
• Checkalignmentofstrikeplate.Re-alignifnecessary
Shoot bolt
will not fully
engage
Lock strike obstructed or not deep enough to allow
shoot bolt to fully engage
Clear any debris and verify shoot bolt lock strikes ush to sill
Water leaks
through
thedoor
Slab damaged or loose at hinges Replace slab
Weatherstrip damaged or missing Reattach if loose, replace if damaged or missing
Slab warped or bowed Inspect installation
Moisture
occurs between
glasspanes
Seal failure Replace either the insulating glass assembly or the entire slab. This
determination should be made by a service representative.
Glass surface
fogs up
Condensation If condensation is on an interior surface:
• Raisetheaveragetemperatureofthehouseoneortwodegreesanddonot
block vents.
• Ventallappliancestotheoutdoorsandrunexhaustfans.
• Openpatiodoorblindsforaircirculation.
• Turnhumidiersdownasthetemperaturegetscolder(unlessusedfor
medical purposes).
If condensation is on an exterior surface:
• Closepatiodoorcoveringstoreducecoolingoftheglasssurfaceby
air-conditioning.
• Removeortrimshrubberyclosetopatiodoorstopromoteaircirculation.
If condensation is between glass panes:
• Sealfailure.Replaceeithertheinsulatingglassassemblyortheentireslab.
This determination should be made by a service representative.