Warranty

Effective July 1, 2010 to January 31, 2014
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JELD-WEN®
Vinyl Window & Patio Door Limited Warranty
OUR WARRANTY TO YOU...
JELD-WEN® Products
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are designed to create lasting value for your home. This warranty is effective for all JELD-WEN vinyl
Products (except United Collection products) manufactured on or after July 1, 2010 for use in the United States and Canada. Any
previous warranties will continue to apply to products manufactured by JELD-WEN prior to this date. For additional information,
including care and maintenance instructions, installation instructions, and previous warranties, refer to www.jeld-wen.com or
www.jeld-wen.ca.
What This Warranty COVERS...
Except as set forth in the Special Coverages section below, we warrant that if your JELD-WEN Product exhibits a defect in material
or workmanship within the time periods from the date of manufacture as specified below, we will, at our option, repair, replace
or refund the purchase price of the Product or component part. Skilled labor
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(where deemed necessary by us) to repair or
replace any component is provided for two (2) years from the date of manufacture.
Owner-Occupied Single-Family Residence Lifetime Warranty
We warrant our Products to the original owner of the owner-occupied single-family residence in which they are initially installed
for as long as you own and occupy your residence.
Transferability: The Owner-Occupied Single-Family Residence warranty is transferable as follows. In the event you sell your
residence or it becomes occupied by other than the original owner, the warranty is ten (10) years from the date of
manufacture.
Commercial Ten Year Warranty (Other than Owner-Occupied Single-Family Residence)
We warrant our Products for a period of ten (10) years from the date of manufacture.
Transferability: The Commercial warranty is transferable as follows. In the event you sell the building, this warranty is
transferable to subsequent owners.
Special Coverages (Applies to both Owner-Occupied and Commercial)
The following Special Coverages include
free replacement parts.
ImpactGard® Glass: We warrant each ImpactGard glass unit for ten (10) years.
Special Glazings (including laminate glass units other than ImpactGard): We warrant special glazings (including glass options
not listed in our product literature, e.g., leaded or decorative glass) for five (5) years.
Blinds/Shades Between the Glass: We warrant the insulated glass unit (including the seal), the external control mechanism,
and the operation of the shade/blind for ten (10) years.
Triple-Glazed Products: We warrant triple-glazed insulated glass units for twenty (20) years.
Spontaneous Glass Breakage: We warrant sealed glass units installed in windows and patio doors (excluding laminated glass,
and special glazings) for spontaneous breakage for one (1) year (to include free replacement glass and skilled labor
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necessary to replace the glass for one (1) year). Spontaneous breakage occurs when the glass develops a crack without sign
of impact.
Retractable Screens: We warrant retractable roll screens for five (5) years.
Colored Exterior and Laminated Interior: We warrant that our factory-applied painted exterior color and factory-applied
laminate interior finishes will not peel, blister, or flake for ten (10) years. Our applied exterior color will not exhibit
excessive color change
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for ten (10) years. Note: this coverage does not extend to discoloration, polish, surface damage, or
alteration caused by the use of natural or chemical solvents or an environmental factor causing such damage.
Accidental Screen Damage: On our Bravo, Primo and Ipex Replacement window and patio door product lines, our standard
component warranty (Owner-Occupied or Commercial) will extend to screen damage unless the damage is attributable to
acts of nature (e.g. fire, hurricane, etc.), civil disorder, building settling, structural failures of walls or foundations or
improper installation, construction job-site mishaps, storage, or handling.
Accidental Glass Breakage: On our Bravo, Primo and Ipex Replacement window and patio door product lines, and on any
Product Warranty