Use and Care Manual

3
BASIC INSPECTIONS AND MAINTENANCE
INSECT SCREENS
1. Inspect screens for:
• Cuts, scratches, or holes
• Looseness
2. Replace or repair damaged screens. Contact a local supplier
for repair or replacement information.
Note! Screens may not be covered under manufacturer’s
warranty. To be sure, ask your supplier or distributor.
Cleaning
1. Remove screen and place screen into tub or shower if indoors;
on lawn or hard surface if outdoors (avoid exposure to dirt).
2. Gently spray with water and brush lightly with soft bristle
brush until clean.
For stubborn dirt,
1. Gently scrub with soft bristle brush with mild soap and
water.
2. Rinse clean.
3. Reinstall screen.
Phantom Screens
®
Phantom Screens mount to the inside of the window and can be
retracted when not in use. The screen can be pulled down over the
window through tracks mounted in the side jambs.
Phantom Screens require the same type of care and maintenance
that conventional screens do. However, because of the nature of
the product, they do require some additional special care.
Use the following guidelines with Phantom Screens:
• Screens should be retracted into protective storage housing
when not in use.
• Spring loaded systems may retract suddenly.
• Do not push the mesh to release the magnet or latch.
• A safety feature releases the side bar if the mesh is lightly
bumped.
• When rolling the screen into the housing, ensure the mesh
rolls evenly.
• Retracting the product with creases in the screen can cause
wrinkles.
• Ensure tracks are kept free of dirt and debris, which may
cause the screen to perform poorly.
• Clean the mesh fabric, housing tracks and slide bar with mild
soap and water and a soft brush. Do not use chemicals or
pressure washers. Allow the mesh to dry before rolling it back
up into the housing.
SASH/PANEL INSPECTION
• Inspect optional opening control devices for proper operation.
Contact us if not operating properly.
• Inspect sash or patio door panel annually (monthly for coastal
areas).
• Inspect stiles and rails for damage (cracks or splits in wood
surfaces, dents or scratches to cladding).
• Immediately repair scratches or cracks in painted or nished
surfaces. Note! For scratches on aluminum clad surfaces, call
us or your supplier for a paint touch-up kit. For damage other
than scratches, call a service technician for assistance.
• Check glass for cracks. If cracked, call your local glass supplier
for replacement.
• For insulating glass units, look for moisture or fogging
between glass panes (most likely to occur on cold mornings).
This may be an indication of seal failure. Call us for
recommendations.
• For insulating glass units with grids between the panes, verify
the grids do not rattle against the glass during operation.
Some movement is expected, but contact us if the grids touch
the glass.
WEEP SYSTEM
Some windows and patio doors are designed with weep systems.
These systems channel water out of the window or door and away
from the structure. When water does not drain properly to the
exterior, it could drain to the interior and cause extensive damage.
For products with weep holes, clean as follows:
1. Regularly clean sill track with vacuum, or wipe thoroughly
with damp cloth.
2. Pour small amount
of water (1 cup) into
interior sill track.
The system is clear if
water drains through
exterior weep holes.
If not, carefully clear
with a thin wire.
Repeat until water
runs clear to the exterior. If not successful, call a service
technician.
CARE AND MAINTENANCE
Wood Windows and Patio Doors (JCM003)