How to Guide
2
PRODUCT GUIDE
Wood Double-Hung Windows (JPG010)
NEEDED TOOLS
Note! Each tool is not required for every task.
• Tape measure
• Level
• Putty knife/prying tool
• Utility knife
• Phillips head screwdriver
• Hammer
• Drill with bits
• Spiral adjustment tool (ask your
supplier for one) or locking
needle-nose pliers
• Follow all manufacturers’ instructions and labels.
• Use proper and safe equipment and precautions if servicing the
exterior side of windows above ground level.
• Window insect screens are not security devices and will not prevent
children, other people, or pets from falling through.
• Use extra care when driving screws near glass unit to avoid breakage.
• Use caution when tightening screws to avoid stripping the
screwholes.
• Sash removal can be awkward and could cause physical injury or
product damage; we recommend the help of a second person.
• Maintain a strong grip on balance when removing or installing.
Balances are spring-loaded and they will relax quickly if released,
possibly causing personal injury and/or product damage.
• Beware of oil causing slippery surfaces.
• Use sharp tools with care to avoid damage to wood surfaces.
PRECAUTIONS AND SAFETY
TOOLS AND MATERIALS
BASIC OPERATION AND OPTIONAL WINDOW PARTS
NEEDED MATERIALS
• String
• Tape
• Silicone sealant for stationary
sash installation
For screw hole repair:
• Wooden toothpicks or dowels
• Wood glue
• Fine sandpaper
• Finishing supplies
LOCK/UNLOCK
• To unlock, turn
locking handle all the
way to the right.
• To lock, make sure
lock is turned fully to
the right, close both
sashes, make sure
check rails are lined
up, then turn lock
latch all the way to
the left.
OPEN/CLOSE
• To open lower sash, unlock and lift up.
Note! If sash does not have a handle or finger groove, grip rails to
move up and down.
• To close lower sash, pull all the way down.
• To open upper sash, unlock and pull down.
• To close upper sash, push all the way up.
TILT FOR CLEANING
Note! Remove the lower sash before tilting out the upper sash
Unlock and open sash about 6".
For windows with retainer latches:
• Slide both latches toward the center and tilt sash down.
For windows with concealed tilt latches:
• Operate the sash lock to disengage the tilt latches then tilt the
sashdown.
For windows without latches:
• Using both hands, simultaneously grip both ends of sash top and
press against jamb liners and tilt sash down.
OPTIONAL WINDOW OPENING CONTROL DEVICE OPERATION
Move either sash to
the opening control
devices. On the upper
sash, push devices
in on each side until
they retract and stay
behind the check rail
on the lower sash.
Move either sash past
devices. The devices
will automatically reset
when both sashes are
sufcientlyclosed.
ENERGY PANEL REMOVAL AND INSTALLATION (IF APPLICABLE)
An energy panel is
an aluminum-framed
single piece of glass
designed to mount
on the exterior of a
window to increase
thermal performance.
An energy panel can
easily be removed for
cleaning by turning the
panel clips.
If an energy panel
clip loosens and won’t
hold position, the screw hole may be stripped. If so, refer to Screw Hole
Repair in “HARDWARE REPLACEMENT.”
Lock
Lock
Lower
sash
Keeper
Opening
control devices
Check rail
Energy Panel Clip Open
Energy Panel Clip
Closed