Operating Guide

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PRODUCT GUIDE

Wood Patio Doors (JPG012)

The advice offered herein can be done by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider such as a

competent and licensed construction contractor or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of these instructions.

Any reliance upon the information or advice is at the risk of the party so relying. The information contained herein may be changed from time to time without notication.

All other trademarks are the property of their respective owners.

(04/15)

SLIDING PATIO DOOR ANATOMY

SWINGING PATIO DOOR ANATOMY

This guide contains procedures for common user serviceable repair tasks

found on wood patio doors. If a condition arises that is not covered in

this guide, please contact us for professional help. This product guide

covers our current JELD-WEN Custom, Siteline and W-2500 Series patio

doors as well as our historical products with the following names: Pozzi,

Caradco, Norco and Wenco. For help identifying your patio door model,

refer to your product purchase paperwork or call us for additional help.

Sliding/Gliding patio doors consist of at least two side-by-side panels,

one may be a stationary panel and at least one is an operating panel

(options also include multiple panel patio doors with three or more

panels). The operating panel(s) slide back and forth horizontally to

open and close. An insect screen is mounted on the exterior side of the

operating panel(s). Swinging patio doors swing out on side hinges and

may have single-panel or double-panel congurations.

For questions, feel free to contact us by phone or email:

• Email: customerserviceagents@jeld-wen.com

• Phone: 1-(800)-JELD-WEN/1-(800)-535-3936

TABLE OF CONTENTS

Precautions and Safety ............................................................................... 2

Needed Tools and Materials ....................................................................... 2

Basic Information and Screen Removal and Installation .......................... 2

Screen Roller Removal and Replacement ............................................ 3

Panel Removal and Installation for Sliding/Gliding Panels ....................... 3

Panel Removal and Installation for Swinging Panels ................................ 7

Hardware Replacement and Adjustment ................................................. 7

Screw Hole Repair and Hardware Alignment ........................................... 7

Blinds Between the Glass ...................................................................... 7

Sliding/Gliding Roller Adjustment and Replacement ......................... 8

Lock Replacement and Adjustment ..................................................... 8

Swinging Lock Handing Change ........................................................ 11

Hinge Adjustment for Swinging Doors.............................................. 11

Weatherstrip Replacement ....................................................................... 13

Sliding/Gliding Doors .......................................................................... 13

Swinging Doors ................................................................................... 15

Check for Proper Installation ................................................................... 16

Troubleshooting Operational Problems ................................................. 17

Glossary ...................................................................................................... 19

INTRODUCTION

Do-It-Yourself Technician

Top rail

Operating

panel

Operating

panel

Check/Meeting

stile

Stationary

panel

Sill

Side jamb

Bottom rail

Frame Head jamb

Head jamb

Side jamb

Stationary

panel

Summary of content (19 pages)

PAGE 1
PRODUCT GUIDE Wood Patio Doors (JPG012) This guide contains procedures for common user serviceable repair tasks found on wood patio doors. If a condition arises that is not covered in this guide, please contact us for professional help. This product guide covers our current JELD-WEN Custom, Siteline and W-2500 Series patio doors as well as our historical products with the following names: Pozzi, Caradco, Norco and Wenco.
PAGE 2
PRODUCT GUIDE Wood Patio Doors (JPG012) PRECAUTIONS AND SAFETY • Follow all manufacturers’ instructions and labels. • Use extra care when driving screws near glass unit to avoid breakage. • Use proper and safe equipment and precautions when cleaning and servicing the exterior side of patio doors above ground level. • Use caution when tightening screws to avoid stripping the screw holes. • Insect screens are not security devices and will not prevent a child, other person, or pet from falling through.
PAGE 3
PRODUCT GUIDE Wood Patio Doors (JPG012) SCREEN REMOVAL AND INSTALLATION AND SCREEN ROLLER REMOVAL AND REPLACEMENT - CONTINUED These instructions are for the removal and installation of the Truth patio door screen roller utilized on the JELD-WEN 1350 or 1580 aluminum series screen door. SCREEN ROLLER REMOVAL 1. Locate the wheel inside the wheel pocket. Wheel 2. Grab the wheel between your thumb and index finger and rotate the wheel assembly upwards (perpendicular to the door frame). a.
PAGE 4
PRODUCT GUIDE Wood Patio Doors (JPG012) SLIDING/GLIDING PATIO DOOR PANEL REMOVAL AND INSTALLATION - CONTINUED The head track can now be pulled out from above the operating panel. 6. Tilt the top of the panel toward the interior (the head track will be sitting on top of the panel), and lift the head track from the top of the panel. 7. Lift the panel up and over the sill track. 8. Lay operating panel on a flat surface with interior side facing up. 9. For bi-parting panels, repeat process for passive panel.
PAGE 5
PRODUCT GUIDE Wood Patio Doors (JPG012) SLIDING/GLIDING PATIO DOOR PANEL REMOVAL AND INSTALLATION - CONTINUED CUSTOM (1996-PRESENT) Removal 1. Unscrew and remove the exterior side and head filler located on the exterior track of the operating panel side and head jamb. Exterior head filler Exterior side filler 2. Unscrew the stationary panel clip in the head jamb located at the top of the stationary panel. This clip was concealed by the exterior head filler. 3.
PAGE 6
PRODUCT GUIDE Wood Patio Doors (JPG012) SLIDING/GLIDING PATIO DOOR PANEL REMOVAL AND INSTALLATION - CONTINUED SITELINE AND CARADCO FRENCH MANOR STATIONARY PANEL 1. Remove operating panel. 2. For clad: With putty knife, pry from one edge Head and remove plastic closure head closure on the operating panel side. 3. Unscrew and remove head filler from operating panel side of head jamb. Head 4. Unscrew and filler remove stationary aluminum interlock from stationary panel stile. Head 5.
PAGE 7
PRODUCT GUIDE Wood Patio Doors (JPG012) SWINGING PATIO DOOR PANEL REMOVAL AND INSTALLATION Because panel removal can be awkward and could cause physical injury or product damage, we recommend the help of additional people. OPERATING PANEL All inswing doors will have a removable hinge pin. Some (typically outswing hinges only) may have a set screw on the barrel that will have to be loosened to allow the pin to come out.
PAGE 8
PRODUCT GUIDE Wood Patio Doors (JPG012) HARDWARE REPLACEMENT AND ADJUSTMENT - CONTINUED SLIDING/GLIDING ROLLER ADJUSTMENT AND REPLACEMENT Note! Adjusting door too high may allow water and air leakage. Adjusting rollers too low can cause panel to drag on lower track. Adjust rollers just high enough to clear sill track and keep the weatherstrip hidden when the door is closed. You may need to raise one roller and lower the other. Check by almost closing the door and looking for an even, parallel gap. 1.
PAGE 9
PRODUCT GUIDE Wood Patio Doors (JPG012) HARDWARE REPLACEMENT AND ADJUSTMENT - CONTINUED MULTI-POINT SLIDING DOOR HANDLE SET REPLACEMENT When removing screws and parts, keep track of their exact locations for reinstallation. To replace, follow instructions included with the new handle set. Compare replacement components to existing hardware to verify you have the correct replacement part(s). 1. Open panel. Multi-Point Sliding Door Handle and Lock 2.
PAGE 10
PRODUCT GUIDE Wood Patio Doors (JPG012) HARDWARE REPLACEMENT AND ADJUSTMENT - CONTINUED SITELINE SLIDING DOOR HANDLE SET REPLACEMENT When removing screws and parts, keep track of their exact locations for reinstallation. To replace, follow instructions included with the new handle set. Compare replacement components to existing hardware to verify you have the correct replacement part(s). 1. Open panel. Siteline Handle and Lock Assembly 2. Remove screws from Exterior the interior handle. handle 3.
PAGE 11
PRODUCT GUIDE Wood Patio Doors (JPG012) HARDWARE REPLACEMENT AND ADJUSTMENT - CONTINUED SINGLE AND MULTI-POINT SWINGING DOOR 90O TURN CYLINDER Removal 90 Turn Cylinder for Swing Doors 1. Remove cylinder screw. 2. Loosen set screw on Drive Key Cylinder Knob tab knob and remove knob from body of cylinder. 3. The arrow and drive Cylinder Ring Set tab must be pointing shaft screw wrench down.
PAGE 12
PRODUCT GUIDE Wood Patio Doors (JPG012) HARDWARE REPLACEMENT AND ADJUSTMENT - CONTINUED Horizontal Adjustment 1. With 5/32" allen wrench, turn “LOCK” screws counterclockwise in each H hinge to unlock 2. With allen wrench, one hinge at a time, turn screw in “H” slot in all three hinges to move panel side to side to desired position 3. Gently re-tighten “LOCK” screws in H hinges to maintain adjustment.
PAGE 13
PRODUCT GUIDE Wood Patio Doors (JPG012) WEATHERSTRIP REPLACEMENT ORDERING NEW WEATHERSTRIP Possible Weatherstrip Locations on Sliding Doors Dust pads, weatherstrip gaskets and other weatherstrip placement are critical to water and air infiltration control. Check placement and quality of weatherstrip. Sliding door weatherstrip is usually located around the perimeter of the operating panel(s), and in interlocks.
PAGE 14
PRODUCT GUIDE Wood Patio Doors (JPG012) WEATHERSTRIP REPLACEMENT - CONTINUED SLIDING DOOR SILL ANGLE SEAL REPLACEMENT (CUSTOM & POZZI DOORS ONLY) Replace the angle and angle seal as a single unit. The angle holds the angle seal (weatherstrip) which Rail runs along the bottom of the operating panel Angle seal and blocks air from Sealant entering the structure at the sill. Removal 1. Call us to order a new angle and angle seal. 2. Remove operating panel. 3. Locate angle at bottom of operating panel. 4.
PAGE 15
PRODUCT GUIDE Wood Patio Doors (JPG012) WEATHERSTRIP REPLACEMENT - CONTINUED SWINGING PATIO DOOR WEATHERSTRIP REPLACEMENT FRAME/THRESHOLD/ASTRAGAL/MULLION WEATHERSTRIP When replacing both the side and the head weatherstrip in the frame, install head weatherstrip first. Threshold weatherstrip fits into a kerf in the exterior side of the sill on outswing patio doors.
PAGE 16
PRODUCT GUIDE Wood Patio Doors (JPG012) PROPER PATIO DOOR INSTALLATION • Proper installation is essential for keeping patio doors operating smoothly. If a patio door fails to operate properly, an inspection is necessary to determine if it was installed correctly. • A contractor or installer can assist in determining the cause of a patio door being “out of specification” and possibly correct it. Patio door problems due to improper installation are usually not covered by the manufacturer’s warranty.
PAGE 17
PRODUCT GUIDE Wood Patio Doors (JPG012) PROPER PATIO DOOR INSTALLATION - CONTINUED STRAIGHT SIDE JAMBS FRAME/PANEL BOW Place level against inside of side jamb. Look for gaps anywhere between level and side jamb. Repeat steps for other side jamb. Inspect interior and exterior frame jambs, or stiles/rails of panel (not glass) to determine if bowed. String 1. Cut piece of string slightly longer than Frame/ Panel height of frame or Gap panel. 2.
PAGE 18
PRODUCT GUIDE Wood Patio Doors (JPG012) PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS Door swings open by itself Panel not plumb Adjust hinges Hinge plates not flush with frame or panel Make hinge plates flush Hinge screws not flush with hinge plates Ensure proper hinge placement; tighten screws Panel(s) not aligned properly • • • • • • • Improper installation Inspect installation Panel(s) misaligned Remove obstructions/shipping blocks Panel painted to weatherstrip Un-stick painted-over weath
PAGE 19
PRODUCT GUIDE Wood Patio Doors (JPG012) GLOSSARY Active Panel Active panel(s) are any panel(s) that operate and include lock hardware. Astragal The vertical trim attached to one of the panels of a patio door that bridges the gap between the panels when closed and provides weather and overswing (swinging doors) protection. Boot-glaze The method by which glass is set and sealed into a panel with a rubberlike beige or gray gasket (“boot”).