Warranty Guide

“JELD-WEN Products” shall refer to window and patio door products (except United Collection products) manufactured in the United

States and/or Canada and marketed under the JELD-WEN brand name for use in the United States and/or Canada. See our separate

United Collection warranty, or our Export Warranty for applicable coverage on products used outside the United States and Canada.

“Skilled labor” refers to tasks where specialized technical knowledge, experience, methods or tools are required to properly identify,

diagnose and/or correct product-related problems.

“Chalking” of the exterior nish is not a defect unless it exceeds a numerical rating of eight (8) when measured in accordance with

the standard procedures specied in ASTM D4214. Fading or changing in color of the exterior nish is not a defect unless it exceeds

ve (5) E units, calculated in accordance with ASTM D2244, paragraph 6.2. Color change shall be measured on an exposed area of

nish that has been cleaned of surface soils and chalk, and the corresponding values measured on the original or unexposed area

of nish. Fading or color changes may not be uniform if the surfaces are not equally exposed to the sun and elements. If the above

ASTM standards change, the standard in effect at the time of purchase applies. As an option to replacement, we may choose to

renish the product.

Important Legal Information -- Please read this carefully. It affects your rights.

This Limited Warranty document sets forth our maximum liability for our products. We shall not be liable for special, indirect,

consequential, or incidental damages. Your sole and exclusive remedy with respect to any and all losses or damages resulting

from any cause whatsoever shall be as specied above. We make no other warranty or guarantee, either express or implied,

including implied warranties of merchantability and tness for a particular purpose to the original purchaser or to any subsequent

user of the Product, except as expressly contained herein. In the event state or provincial law precludes exclusion or limitation

of implied warranties, the duration of any such warranties shall be no longer than, and the time and manner of presenting any

claim thereon shall be the same as, that provided in the express warranty stated herein. This Limited Warranty document gives

you specic legal rights, and you may have other rights that vary from state/province to state/province.

Any dispute, controversy or claim arising out of or relating to this warranty, any alleged breach thereof, or the use or sale of the

products to which this warranty applies shall be resolved by mandatory and binding arbitration administered by the American

Arbitration Association in accordance with its commercial arbitration rules. Original purchaser agrees that they may assert claims

against JELD-WEN in their individual capacity only, and not as a plaintiff or class member in any purported class action proceeding.

Rejection of these dispute resolution provisions must be sent to JELD-WEN at the address provided herein within thirty (30) days

of original purchaser’s receipt of the Products to which this warranty applies.

No distributor, dealer or representative of JELD-WEN has the authority to change, modify or expand this warranty. The original

purchaser of this Product acknowledges that they have read this warranty, understand it and are bound by its terms and agrees to

provide this warranty to the original owner of the structure into which the Product is installed.

Product or component performance decline due to •

aging, inert gas dissipation, natural processes or failure

to provide proper maintenance. Note: Other than inert

gas loss due to seal failure, the migration of an inert

gas, such as argon, is a natural process that occurs over

time and is not a defect.

Labor and materials for repainting or renishing •

activities or the removal or disposal of defective

product(s); labor exceeding the time periods specied

above.

Incidental or consequential damage. Some states/•

provinces do not allow the exclusion or limitation of

incidental or consequential damages, so this may not

apply to you.