How to Guide

This guide contains procedures for common user serviceable repair
tasks found on wood patio doors. If a condition arises that is not
covered in this guide, please contact us for professional help. This
product guide covers our current JELD-WEN Custom, EpicVue
, Siteline
and W-2500 Series patio doors as well as our historical products with
the following names: Pozzi, Caradco, Norco, Wenco, Siteline EX and
Tradition Plus. For help identifying your patio door model, refer to
your product purchase paperwork or call us for additional help.
Do-It-Yourself Technician
Sliding Patio Door Anatomy
Sliding/Gliding patio doors consist of at least two side-by-side panels, one
may be a stationary panel and at least one is an operating panel (options
also include multiple panel patio doors with three or more panels). The
operating panel(s) slide back and forth horizontally to open and close. An
insect screen is mounted on the exterior side of the operating panel(s).
Swinging patio doors swing out on side hinges and may have single-panel
or double-panel congurations.
Contact Us
For questions, feel free to contact us by phone or email:
• Email: customerserviceagents@jeld-wen.com
• Phone: 1-(800)-JELD-WEN/1-(800)-535-3936
Table of Contents
Precautions and Safety ....................................... 2
Needed Tools and Materials ................................... 2
Basic Information and Screen Removal and Installation ............... 2
Screen Roller Removal and Replacement ....................... 3
Panel Removal and Installation for Sliding/Gliding Panels ............. 3-6
Panel Removal and Installation for Swinging Panels .................. 7
Hardware Replacement and Adjustment ....................... 7-13
Screw Hole Repair and Hardware Alignment .................... 7
Blinds Between the Glass .................................. 7
Sliding/Gliding Roller Adjustment and Replacement .............. 8
Lock Replacement and Adjustment ........................... 8
Swinging Lock Handing Change ............................ 11
Hinge Adjustment for Swinging Doors ..................... 12-13
Weatherstrip Replacement ................................. 14-16
Sliding/Gliding Doors .................................... 14
Swinging Doors ........................................ 16
Check for Proper Installation ............................... 17-18
Troubleshooting Operational Problems ....................... 18-19
Glossary ................................................. 20
Swinging Patio Door Anatomy
Top rail
Top rail
Operating
panel
Operating
panel
Check/Meeting
stile
Fixed
panel
Foot lock location
(optional)
Sill
Sill
Side jamb
Bottom rail
Bottom rail
Frame Head jamb
Head jamb
Side jamb
Fixed panel
Product Guide
Wood Patio Doors (JPG012)
The repair tasks offered herein can be accomplished by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider such as a competent and
licensed construction contractor or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of these instructions. Any reliance upon the information or advice is at
the risk of the party so relying. The information contained herein may be changed from time to time without notication.
© 2019 JELD-WEN, inc. | JELD-WEN and the JW icon are trademarks or registered trademarks of JELD-WEN, inc., Oregon USA.
All other trademarks are the property of their respective owners.
05/19
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IMPORTANT INFORMATION
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TABLE OF CONTENTS
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GLOSSARY

Summary of content (20 pages)