How to Guide

PRODUCT GUIDE
Vinyl Single and Double-Hung Windows (JPG006)
2
NEEDED TOOLS
Note! Each tool is not required for every task.
• Tape measure
• Level
• Putty knife
• Flat head
screwdriver
• Phillips head
screwdriver
• Spiral adjustment
tool (ask your
supplier for one) or
locking needle-nose
pliers
• Utility knife
• Mini hacksaw
• Needle nose pliers
• Pencil or scribe
• File
• Follow all manufacturers’ instructions and labels.
• Use proper and safe equipment and precautions if servicing the
exterior side of windows above ground level.
• Window insect screens are not security devices and will not prevent
children, other people, or pets from falling through.
• Use extra care when driving screws near glass unit to avoid breakage.
• Use caution when tightening screws to avoid stripping the screw holes.
• Sash removal can be awkward and could cause physical injury or
product damage; we recommend the help of a second person.
• Maintain a strong grip on balance when removing or installing.
Balances are spring-loaded and they will decompress quickly if
released, possibly causing personal injury and/or product damage.
• Beware of oil causing slippery surfaces.
PRECAUTIONS AND SAFETY
NEEDED TOOLS AND MATERIALS
SASH REMOVAL AND INSTALLATION
NEEDED MATERIALS
• Replacement parts
• String
• Tape
• Scrap wood
Thumb
latch
Take-out
clip
Lower
sash
A tilt sash has thumb
latches (sash retainer
latches) on the top two
corners of the sash and
can vary in shape and
size.
A side load sash does
not tilt, is removed
from the side, and has
metal take-out clips
in the side jamb just
above the lower sash.
TILT SASH REMOVAL & INSTALLATION
Note: Double-hung windows require the lower sash be removed before
the upper sash and the upper sash installed before the lower sash.
Label top and bottom sash for reinstallation. The lock is on the bottom
sash.
REMOVAL
1. Open sash at least half way.
2. Press sash thumb latches toward center of window.
3. Pull sash toward the
interior and hold
horizontally while
tilting out to keep
the balance shoe
from releasing and
popping up. Take
note of which jamb
channel the sash is in
(the sash will need to
be reinstalled in the
same channel).
4. Tilt sash toward
interior at a 90º
angle.
5. Lift one side of sash
to release pivot pin
from balance shoe
in the side jamb.
Notice the position
of the balance shoe
in the side jamb for
replacement.
6. Slightly swing sash to remove.
INSTALLATION
1. Insert one pivot pin on one corner of the sash into the balance shoe
in the side jamb or slide the pivot pin into the balance shoe from the
top depending on conguration of pin/shoe combination.
2. Carefully slide engaged pivot pin and balance shoe downward or
upward until pivot pin on the opposite side can be aligned and
inserted into balance shoe. Sash should be horizontal at this point.
3. Tilt the sash up into place and engage both thumb latches.
4. Test the sash operation. If the sash does not move freely in the
window frame, the pivot pins may not be engaged properly. Remove
and reinstall taking care to engage the pivot pins on both sides.
–Continued