Use and Care Manual

ManualsBrandsJELD-WEN ManualsDoors & Windows71-1/4 in. x 79-1/2 in. W-2500 Arctic Silver Prehung Left-Hand Clad-Wood Sliding Patio Door with 15-Lite Grids

The advice offered herein can be done by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider

such as a competent and licensed construction contractor or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of

these instructions. Any reliance upon the information or advice is at the risk of the party so relying. The information contained herein may be changed from time to

time without notication.

All other trademarks are the property of their respective owners.

CARE & MAINTENANCE

Wood Windows & Patio Doors (JCM003)

INTRODUCTION

This guide provides important information that will help

keep wood windows and patio doors looking beautiful

and operating smoothly for many years while maintaining

warranty coverage. Regular inspections and minor

maintenance are the best ways to keep these products in

good condition.

Do-It-Yourself Technician

For optimal performance, new wood products should be nished or painted as soon as possible after installation. Finishing is

necessary because by nature, wood is porous. Painting and nishing seals porous surfaces, maintains, protects and enhances the

beauty of the product by keeping it less susceptible to debris and easier to clean. Keeping wood properly nished is the rst step in

effective maintenance.

TABLE OF CONTENTS

Precautions and Safety .............................. 2

Needed Materials & Tools ........................... 2

Basic Inspections & Maintenance ...................... 3

Cleaning Glass ..................................... 4

Hardware Cleaning & Lubrication ..................... 5

Cleaning Wood & Cladding .......................... 8

Finishing & Renishing .............................. 9

Glossary ......................................... 12

Inspection Checklist ............................... 13

For questions, feel free to contact us by phone or email:

• Email:customerserviceagents@jeld-wen.com

• Phone:1-(800)-JELD-WEN/1-(800)-535-3936

WINDOW & PATIO DOOR PARTS

Top Rail

Sill Bottom Rail

Lower

Sash

Upper

Sash

Lite

Side Jamb

Sash Lock

Stile

Glazing/Glass

Check/

Meeting Rail

Head Jamb Grille

Top Rail

Frame

Head Jamb

Check/Meeting

Stile

Operating

Panel

Side

Jamb

Bottom

Rail

Stationary

Panel

Sill

(10/11)

Summary of content (13 pages)

PAGE 1
CARE & MAINTENANCE Wood Windows & Patio Doors (JCM003) This guide provides important information that will help keep wood windows and patio doors looking beautiful and operating smoothly for many years while maintaining warranty coverage. Regular inspections and minor maintenance are the best ways to keep these products in good condition. Do-It-Yourself Technician INTRODUCTION For optimal performance, new wood products should be finished or painted as soon as possible after installation.
PAGE 2
PRECAUTIONS, SAFETY & CLEANING RECOMMENDATIONS PRECAUTIONS & SAFETY • Some windows have opening control devices installed to help prevent falls, while allowing full operation when manually released. Know how to operate these devices before an emergency occurs. • Window insect screens are not security devices and will not prevent a child or anyone from falling through. RECOMMENDATIONS • Do not power-wash windows or use a garden hose; this can cause seal failure and allow water to enter the structure.
PAGE 3
BASIC INSPECTIONS & MAINTENANCE INSECT SCREENS 1. Inspect screens for: • Cuts, scratches, or holes • Looseness 2. Replace or repair damaged screens. Contact a local supplier for repair or replacement information. Note! Screens may not be covered under manufacturer’s warranty. To be sure, ask your supplier or distributor. • When rolling the screen into the housing, ensure the mesh rolls evenly. • Retracting the product with creases in the screen can cause wrinkles.
PAGE 4
BASIC INSPECTIONS & MAINTENANCE – CONTINUED WEATHERSTRIP Weatherstrip Repair Inspecting and maintaining weatherstrip can help avoid costly structural damage from water leakage and energy loss due to air and/or water infiltration. Replace weatherstrip, that is missing, torn, cracked, brittle, discolored, gummy, or that has no “bounce back” when pressed down. Call us for replacement instructions. If weatherstrip is loose or falling out of the kerf: 1. Carefully remove weatherstrip. 2.
PAGE 5
CLEANING GLASS – CONTINUED STUBBORN STAIN REMOVAL Commercial glass cleaning products may be necessary. • Apply small amount directly to the stain. Avoid spilling or dripping down the glass. • Some persistent stains may need higher strength cleaning solutions that contain active ingredient chemicals such as denatured alcohol or acetone. Special care must be taken when using these types of cleaners. MORE INFORMATION ON GLASS CLEANING • The Glass Association of North America (GANA): www.glasswebsite.
PAGE 6
HARDWARE LUBRICATION Different hardware parts need different types of lubricants. Casement/Awning Hardware – Continued For operators with removable covers: Suggested Lubricant Types White or Lithium Grease: Protects metal surfaces against corrosion, reduces friction and wear on moving parts, and is an excellent multi-purpose lubricant. Light Oil (such as 3-in-One ): Use for sliding or rotating joints. ® Note! Some handle styles don’t have screws and will just pull off. 1.
PAGE 7
HARDWARE LUBRICATION - CONTINUED Tilt & Turn Casement - Continued Patio Door Rollers & Multi-Point Locks Snapper Lock Keeper Removing patio door panels can be dangerous and should be performed by service personnel or at least with additional help. Rollers 1. Remove door panel. Latch point 2. Tip door panel for access to rollers on the bottom. 3. Lubricate rollers where the shaft goes through the middle of the wheels with light oil.
PAGE 8
CLEANING WOOD SURFACES & CLADDING Wood window care includes proper finishing and maintenance of wood and cleaning and caring for metal clad surfaces. Bi-annual inspections are sufficient for most areas; however, coastal areas require monthly inspections because of moisture and salt in the air. EXPOSED WOOD SURFACES ALUMINUM CLADDING – CONTINUED Clean exposed wood surfaces with mild soap and water.
PAGE 9
FINISHING & REFINISHING This is a guideline for painting and finishing wood surfaces on windows and patio doors. Consult a paint professional for specific “how-to” instructions and additional materials. During manufacturing of primed wood products, a waterborne, modified acrylic primer is applied for good paint film adhesion and some wood protection during shipping, handling and installation. If storing before installation, place in a dry, well-ventilated, protected area.
PAGE 10
2 PREPARE TO FINISH 1. Observe weather conditions. • Do not attempt painting/finishing in wet weather or any extreme environmental conditions. • The normal temperature range recommended by paint manufacturers is 50°-85°. After finish application, the temperature should not drop below the minimum for at least four hours. Some products have a wider temperature range. • The relative humidity should be below 85%.
PAGE 11
3 PREPARE WOOD SURFACE – CONTINUED 5. Sand smooth (with the grain) any surface roughness with a cork, felt, or rubber-backed sanding block to avoid uneven depressions in the wood. Sand with the folded edge of the sandpaper facing the direction of travel (an open edge is more likely to catch under a sliver of wood and lift it). 4 6. Apply sufficient sealant/caulk to joints where wood parts come together to prevent moisture access (100% silicone if left exposed, 100% polyurethane if painted). 7.
PAGE 12
GLOSSARY Casement A window with a sash that opens from the side like a door. Clad A metal protective shell on the exterior of some wood windows and patio doors. Usually aluminum or copper. Double-Hung A window with an upper and lower sash that slide vertically past each other. Egress Hinge A hinge used in conjunction with certain casement windows to allow a wider opening to meet emergency exit requirements.
PAGE 13
INSPECTION CHECKLIST EXTERIOR INSPECTION DATE _____/_____/_____ NOTES • Paint/Cladding  Dirty  Cracks, scratches, blisters, other damage • Sealant Joint  Cracks, voids, other damage  Deterioration, loss of adhesion • Glass  Dirty  Scratched, cracked, other damage • Weatherstrip  Missing or loose  Tears, cracks, other damage  Brittle, gummy, discolored  No “bounce back” • Insect Screen  Dirty  Missing or loose  Mesh damaged or loose • Gutters  Dirty  Damaged  Missing INTERIOR • Paint or Fi