Use and Care Guide
1-800-9-HARDIE
10901 Elm Avenue Fontana, CA 92337
ColorPlus
®
Technology
Express Limited Finish Warranty
1. LIMITED WARRANTY COVERAGE - FINISH: James Hardie Building
Products, Inc. (“Hardie”) warrants for installation within the U.S. (except Alaska),
Puerto Rico and Canada (except Yukon Territory, Northwest Territories, Nunavut,
New Foundland and Labrador, Nova Scotia, Prince Edward Island, and New
Brunswick) to the purchaser and all transferees prior to and including the rst
owner of the structure to which the product is applied and the rst transferee of
such structure (each a “covered person”) that the nish on Hardie product with
ColorPlus® Technology (the “ Finish”) will be free from defects. When used for
its intended purpose, properly installed and maintained according to Hardie’s
published installation instructions, the Finish, for a period of 15 years from the
date of purchase: (a) will not peel (b) will not crack, and (c) will not chip. Hardie,
in its sole liability and in lieu of any direct, indirect or consequential damages will,
during the rst year, reimburse the covered person for reasonable fees for paint and
labor (an amount not to exceed $1.00 per square foot) for repair of the damaged
portion of the nish. During the 2nd through 15th year, the warranty payment shall
be reduced by 6.67% such that after the 15th year no warranty shall be applicable.
Hardie’s replacement of the defective Product or granting of a refund pursuant
to Section 1 of this Warranty SHALL BE THE SOLE EXCLUSIVE REMEDY
available to the covered person with respect to any defect.
2. CONDITIONS OF WARRANTY: Hardie’s liability hereunder to the covered
person shall be subject to the following terms and conditions:
A. e claimant must provide proof that he/she is a covered person.
B. e product must be stored according to the manufacturer’s instructions at all
times between purchase and installation. Installing wet product may result in
staining or shrinkage, neither of which is covered under the terms of this warranty.
C. e product must be installed according to Hardie’s printed installation
instructions and all building codes adopted by federal, state or local
governments or government agencies and applicable to the installation. Failure
to install and nish the product per the manufacturer’s published instructions
does aect product performance and may void this Warranty.
D. e covered person must provide written notice to Hardie within 30 days after
discovery of any claimed defect or failure covered by this Warranty and before
beginning any permanent repair. e notice must describe the location and
details of the defect and such information as is necessary for Hardie to investigate
the claim. Photos of the product, showing the defect or failure, must accompany
the notice. Product samples may be required by the Hardie Claims Department.
E. Upon discovery of a possible defect or failure, the covered person must
immediately, and at the covered person’s own expense, provide for protection
of all property that could be aected until the defect or failure is remedied.
Before any permanent repair to the Product, the covered person must allow
Hardie or Hardie’s agent to enter the property and structure where the product
is installed, and examine, photograph and take samples of the product.
3. EXCLUSIONS: is Warranty does not cover damage or defects resulting from, or
in any way attributable to: (a) the improper storage, shipping, handling or installation
of the Product (including, without limitation, failure of the Product to be installed
in strict compliance with the terms and conditions set forth in Section 2 (c) of this
warranty) (b) neglect; (c) abuse; (d) misuse; (e) repair or alteration; (f ) settlement or
structural movement and/or movement of materials to which the Product is attached;
(g ) damage from incorrect design or construction of the structure; (h) exceeding
the maximum designed wind loads; (i) acts of God including, but not limited to,
hurricanes, tornados, oods, earthquakes, severe weather or other natural phenomena,
(including, but not limited to, unusual climate conditions); (j) eorescence or
performance of any paints and/or coatings which are not Hardie; (k) growth of mold,
mildew, fungi, bacteria, or any organism on any surface of the siding (whether on the
exposed or unexposed surfaces) and in this respect, ANY CLAIMS OF DAMAGE
CAUSED BY MOLD OR MILDEW ARE EXPRESSLY EXCLUDED; (l) lack of
proper maintenance; and (m) any cause other than manufacturing defects attributable
to Hardie. is Warranty does not cover against fade or chalk of the Finish due
to normal weathering. Normal weathering is dened as exposure to sunlight and
extremes of weather and atmosphere, which will cause any painted surface to
gradually fade, chalk or accumulate dirt over time. is Warranty will cover the
Finish against excess color change beyond normal weathering. Excess color change is
dened as a change in color of the Finish by greater than four (4) delta E units within
the rst three (3) years of install of the Hardie product(s) with ColorPlus® Technology.
Hardie shall have sole discretion to determine whether the Hardie product(s) with
ColorPlus® Technology exhibits excess color change.
4. DISCLAIMER: e statements in this Warranty constitute the only warranty
extended by Hardie for the product. HARDIE DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, EXCEPT WHERE PRODUCT PURCHASE IS SUBJECT TO
CONSUMER PRODUCT WARRANTY LAW, IN WHICH INSTANCES THE
DURATION OF ANY APPLICABLE IMPLIED WARRANTIES ARE LIMITED
TO THE FIRST ELAPSE OF THE WARRANTY PERIOD PROVIDED
ABOVE, OR SUCH SHORTER PERIOD AS APPLICABLE LAW PERMITS OR
REQUIRES. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. NO OTHER WARRANTY
WILL BE MADE BY OR ON BEHALF OF THE MANUFACTURER OR
THE SELLER OR BY OPERATION OF LAW OR BY USAGE OF TRADE
OR COURSE OF DEALING WITH RESPECT TO THE PRODUCT OR
ITS INSTALLATION, STORAGE, HANDLING, MAINTENANCE, USE,
REPLACEMENT OR REPAIR. is Warranty gives you specic legal rights and
you may also have other rights which vary from state to state.
5. EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES: IN
NO EVENT SHALL HARDIE BE LIABLE FOR ANY INCIDENTAL, SPECIAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING
FROM NONDELIVERY OF THE PRODUCT, FROM THE USE, MISUSE,
OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE
PRODUCT. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation may not apply to you.
6. MODIFICATIONS AND ALTERATIONS OF PRODUCT: Hardie shall have
no responsibility hereunder for defective product subjected to further processing or
alteration after shipment.
7. SETTLEMENT OF CLAIM: Any refund or material replacement by Hardie pursuant
to Section 1 hereof shall constitute a full settlement and release of all claims of any covered
person hereunder for damages or other relief, and shall be a complete bar to any litigation
led subsequently to the covered person’s acceptance of such an agreement.
8. MODIFICATION OR DISCONTINUATION OF PRODUCTS: Hardie
reserves the right to discontinue or modify the product at any time without
notice. In the event that repair or replacement of the product pursuant to this
Limited Warranty is not possible, Hardie will fulll any repair or replacement
obligation under this Limited Warranty with a product of equal or greater value.
©2013 James Hardie Building Products, Inc. All rights reserved. TM, SM, and ® denote trademarks or registered trademarks of James Hardie Technology Limited. The and ColorPlus
logo are a trademark or registered trademark of James Hardie Technology Limited. HS12121 1/2013
Effective October 2012