Warranty Guide

LIMITED WARRANTY ON
JACUZZI
®
BRANDED BATHTUBS
WR05000 www.jacuzzi.com Limited Warranty
WARRANTY REGISTRATION
To register your product, please go to our website www.Jacuzzi.com/baths, select SUPPORT, then WARRANTY REGISTRATION at the bottom of the page.
You will then be prompted to enter your product Serial Number followed by your warranty registration information. You may also register the warranty by
completing the registration card provided with your product and mailing it to the Company at the address provided below. The warranty must be registered
online or by lling out and returning to the Company the Warranty Registration card within thirty (30) days from the date of purchase in order for this
warranty to become effective.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user. They are responsible for
ensuring the unit is free of defect or damage. Notices are placed on and in the unit and on the shipping carton advising the installer of this responsibility. In
the event of a problem, the unit must not be installed. The Company is not responsible for failures or damage that could have been discovered, repaired, or
avoided by proper inspection and testing (including proper water testing) prior to installation. Damage occurring in transit is the responsibility of the carrier.
The user or installer MUST open the crate and inspect the unit for damage when it is delivered. If damage is discovered, it must be reported immediately to
the seller and the carrier in writing, and an inspection requested. Failure of the carrier to respond should be reported to the seller and the carrier. Your freight
claims should be led promptly thereafter. Damage occurring to the unit during installation is the responsibility of the installer and/or building contractor and
damage occurring thereafter is the responsibility of the user. Failure of any optional equipment is the sole responsibility of the equipment manufacturer except
as provided above and shall not extend to or apply to any replacement parts for the options and accessories. Any replacement parts shall be covered only by
the original equipment manufacturer warranty, if any. The distributor or dealer is responsible for knowing local code requirements and notifying the
installing contractor and/or user of these requirements at the time of purchase. The Company is not responsible for costs to modify any product to obtain
any code approval, such as city, county, or state building codes in U.S.A. or federal, municipal, provincial or other codes in Canada and Mexico.
WARRANTY SERVICE
For the user’s benet, the Company maintains a list of independent service personnel to perform required warranty service repairs. Such rms are not agents
or representatives of the Company and cannot bind the Company by words or conduct. The Company will provide the warranty service described above
when the following conditions have been met: the failure is of the nature or type covered by the warranty; the user has informed an Authorized Jacuzzi
Luxury Bath Service Agent or Warranty Service Department Representative of the nature of the problem during the warranty period; conclusive evidence
(e.g., proof of purchase or installation) is provided to the foregoing by the user proving that the failure occurred or was discovered within the warranty
period; and, an authorized independent service person or Company representative has been permitted to inspect the unit during regular business hours
within a reasonable time after the problem was reported by the user. In order to obtain warranty service, contact Jacuzzi Luxury Bath at:
www.jacuzzi.com or
Warranty Service Department
14525 Monte Vista Avenue
Chino, California 91710
Call: [phone]
To obtain warranty replacement for factory installed components or Company supplied options and accessories manufactured and supplied by the Company,
call or write the above. Provide a description of the problem and proof of purchase. You will be instructed how to obtain replacements and where to return,
at your expense, the failed component(s), option(s), or accessory(ies).
All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced.
The Company’s warranty obligation shall be discharged upon tender of replacement or repair. The customer’s refusal to accept the tender terminates the
Company’s warranty obligation.
LEGAL RIGHTS: This Limited Warranty gives you specic legal rights. There are no warranties applicable to Jacuzzi
®
products except as expressly stated
herein or as implied by applicable state and federal laws. You may also have other rights that vary from state to state. Some states do not allow limitations on
how long an implied warranty lasts, disclaimer of certain warranties, or the exclusion or limitation of incidental damages, so some of the above limitations may
not apply to you. Company will not be responsible for any statements or representations made in any form that go beyond, are broader than or are inconsis-
tent with any authorized literature or specications furnished by the Company. Some states do not allow limitations on how long an implied warranty lasts, or
the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.