Warranty

WARRANTY OVERVIEW
This warranty policy is applicable to only products purchased after October 1, 2012 from
authorized dealers. Italia Faucets, Inc. provides no warranty for any products purchased prior to
October 1, 2012 or for products purchased from unauthorized dealers.
Italia Faucets, Inc.'s faucet brands (Italia, Fontaine by Italia, and Brienza by Italia) carry a
Limited 10-year Warranty.
Improper care and maintenance voids warranty
. Customer must
present a dated, valid proof of purchase (payment receipt from an authorized Italia Faucets, Inc.
reseller) to receive replacement parts covered by the warranty. In some instances, the
manufacturer may require a digital picture and/or the physical product sent for inspection to
verify the defect. For faucets that are discontinued and no longer replaceable, a pro-rated credit
towards a purchase of another similar Italia Faucets, Inc. branded faucet will be issued. For
faucets outside the warranty period, replacement parts may be available for purchase.
WHO IS COVERED BY THE WARRANTY
The warranty extends to the original consumer purchaser only. The warranty is not transferrable.
WHAT IS COVERED BY THE WARRANTY
Italia Faucets, Inc. warrants its product against defects in material and manufacturing
workmanship. Italia Faucets, Inc. will replace or provide parts for repair for any product that
proves defective because of improper workmanship under normal installation for residential use.
LENGTH OF WARRANTY
•
Faucets installed in residential applications: 10-year Limited Warranty
•
Faucets installed in commercial applications: 1-year mechanical replaceable parts.
WHAT THE WARRANTY DOES NOT COVER
1. Conditions, malfunctions, or damage not resulting from defects in material or manufacturing
workmanship.
2. Conditions, malfunctions, or damage resulting from:
•
normal wear and tear
•
improper installation
•
improper maintenance
•
misuse
•
neglect
•
accident
•
alteration