Product Info
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Alarms, Notications, Communication Errors 1010 Alarms, Notications, Communication Errors
Warnings:
If you are unable to deactivate a Pod, it continues to pump insulin. Be sure to
remove the old Pod before activating a new Pod. Giving too much insulin can
cause hypoglycemia.
If your PDM is damaged or not working as expected, call Customer Care for
assistance. Be sure to check your blood glucose frequently. Remove your Pod
and contact your healthcare provider for treatment guidelines.
Error when canceling a bolus
If you are trying to cancel a bolus when a communication error occurs, the PDM
oers these options:
• CANCEL: Select this option to stop attempting to cancel the bolus. e Pod
continues to deliver the bolus.
Note: If the 'cancel bolus' instruction has already been sent, this CANCEL
option is not available.
• TRY AGAIN: Move to a new location, then select this option to tell the PDM to
continue attempting to communicate with the Pod.
• DEACTIVATE POD: Select this option and follow the PDM's instructions for
replacing your Pod.
If the 'cancel bolus' instruction has already been sent from the PDM when a
communication error occurs, the PDM oers these options:
• CHECK STATUS: Select this option to attempt to re-establish communication
with the pod and obtain the current status of the 'cancel bolus' command
• DEACTIVATE POD: Select this option to deactivate the pod when CHECK
STATUS is unsuccessful.
Error when sending insulin instructions to the Pod
A communication error may occur when the PDM attempts to send the following
insulin delivery instructions to the Pod—suspending or resuming insulin,
activating a new Basal Program, starting or canceling a temp basal, or starting a
bolus.
If a communication error occurs when the PDM attempts to send an insulin
delivery instruction, the PDM oers you dierent options. e options oered
depend on whether the PDM has sent the Pod the instruction and hasn't
received conrmation that it was carried out, or whether the PDM hasn't sent the
instruction.