Owners Manual

ManualsBrandsInSinkErator ManualsPlumbingDigital Instant Hot Water Tank

Water and steam spits

forcefully from spout

without turning on the

dispenser.

Water taste or odor.

Water is not hot.

New lter does not t.

Water is too hot or not

hot enough.

Display lights on

front of tank do not

illuminate.

Display light on front of

tank is blinking.

The lter leaks.

Water comes out of the

vent instead of spout.

No water ow or low

water ow.

Water is dripping

from the spout/vent

intermittently.

Water is dripping

from the spout/vent

constantly.

Water discoloration/

rusty appearance.

Divided stream.

• Unit is boiling.

May be normal during initial set-up.

• Filter water ow direction is wrong.

• Filter needs to be ushed out.

• Life of lter has expired.

• The unit is unplugged.

• The electric outlet is inoperative.

• The power button is not on.

• Head and bracket not fully rotated.

• Filter O-ring breach.

• Thermostat is not adjusted to

your needs.

• The unit may not be plugged in.

• The electric outlet is inoperative.

• If two blinks, the unit was powered on

without water in the tank

• If three or four blinks, unit needs service

• Head and bracket not fully rotated.

• Filter O-ring breach.

• Outlet tube is blocked.

• Life of lter has expired.

• The expansion chamber is not

draining properly due to low water

pressure.

• The spout is blocked.

• Debris in the water line may be in

the dispenser valve seat, causing a

slow water leak.

• Corrosion of unit.

• Debris in the end piece.

• Depress or twist hot water dispenser handle to

release some water from the tank.

• Adjust water temperature using digital display up/

down arrows on tank front.

• Remember that at higher altitudes, water boils at

lower temperatures.

• Review lter tube connection instructions.

• Depress or twist the dispenser and run until the water is cold.

• If there is no change, replace lter cartridge.

• Make sure the unit is connected to a correctly

earthed electric outlet.

• Make sure the circuit breaker or fuses are

functioning correctly.

• Check that the outlet is not switched off.

• Take out the new lter, put in old lter.

• Remove, inspect, reinstall lter cartridge.

• Adjust the thermostat, then depress or twist hot

water dispenser handle for 20 seconds to bring in

fresh water to be heated at the new setting. Allow

5-7 minutes for water to reach new temperature.

• Make sure that the circuit breaker or fuses are

functioning properly.

• Check that the outlet is not switched off.

• Unplug the tank and repeat steps 15-17

• Contact InSinkErator.

• Test unit by reinstalling old lter and rotating to

full stop. Check for leaks.

• Check that outlet tube is not kinked, twisted

or pinched.

• Unscrew spout end piece and clean out any debris.

• Replace lter cartridge. See Care and Use section

of this manual.

• Unplug the unit. If the dripping does not stop after a

few minutes, check the supply valve to ensure that it

is fully open and there are no obstructions in the

water line reducing the pressure below 15 psi (103 kPa)

(ie, a poorly mounted saddle valve, a clogged water

lter or a partially opened shut-off valve).

• Unscrew spout end piece and clean out any debris.

• Depress or twist hot water dispenser handle 7-10

times to ush dispenser and lines.

• Unplug and drain unit as described in the Care

and Use section of this manual. If the water

discoloration remains after draining and relling the

unit, discontinue use and contact InSinkErator.

• Unscrew spout end piece and clean out any debris.

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

FILTRATION ISSUES

This limited warranty is provided by InSinkErator, a business unit of Emerson Electric Co., (“InSinkErator” or “Manufacturer” or

“we” or “our” or “us”) to the original consumer owner of the InSinkErator product with which this limited warranty is provided

(the “InSinkErator Product”), and any subsequent owner of the residence in which the InSinkErator Product was originally

installed (“Customer” or “you” or “your”).

InSinkErator warrants to Customer that your InSinkErator Product will be free from defects in materials and workmanship, subject

to the exclusions described below, for the “Warranty Period”, commencing on the later of: (a) the date your InSinkErator Product

is originally installed, (b) the date of purchase, or (c) the date of manufacture as identified by your InSinkErator Product serial

number. You will be required to show written documentation supporting (a) or (b). If you are unable to provide documentation

supporting either (a) or (b), the Warranty Period commencement date will be determined by Manufacturer, in its sole and absolute

discretion, based upon your InSinkErator Product serial number.

Permitted Uses

You may use your InSinkErator Product hot/cold water tank and filter system in combination with any genuine InSinkErator

Product instant hot water dispensers and component parts and/or Authorized OEM Products. “Authorized OEM Products”

mean those hot or hot/cold water dispensers and component parts that have been manufactured by an Authorized InSinkErator

original equipment manufacturer (“Authorized OEM”) and which have documentation expressly stating that such Authorized OEM

Products are compatible with the InSinkErator Product(s). Authorized OEMs may change from time to time. A list of Authorized

OEMs is available to you upon request or at: www.insinkerator.com/oem. Use of your InSinkErator Product in combination with any

products other than Authorized OEM Products will void this warranty.

What is Covered

This limited warranty covers defects in materials or workmanship, subject to the exclusions below, in InSinkErator Products

used by a consumer Customer for residential use only, and includes all replacement parts and labor costs. YOUR SOLE AND

EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE

INSINKERATOR PRODUCT, PROVIDED THAT IF WE DETERMINE IN OUR SOLE DISCRETION THAT NEITHER REMEDY

IS PRACTICABLE, WE MAY PROVIDE YOU A REFUND OF YOUR PURCHASE PRICE OR A CREDIT TOWARDS ANOTHER

INSINKERATOR PRODUCT.

What is not Covered

This limited warranty does not extend to and expressly excludes:

• Losses or damages or the inability to operate your InSinkErator Product resulting from conditions beyond the Manufacturer’s

control including, without limitation, accident, alteration, misuse, abuse, neglect, negligence (other than Manufacturer’s),

failure to install, maintain, assemble, or mount the InSinkErator Product in accordance with Manufacturer’s instructions or

local electrical and plumbing codes.

• Wear and tear expected to occur during the normal course of use, including without limitation, cosmetic rust, scratches, dents

or comparable and reasonably expected losses or damages.

• Losses or damages caused by any product or component part used with the InSinkErator Products, including both Authorized

OEM Products and other products and components.

In addition to the above exclusions, this warranty does not apply to InSinkErator Products installed in a commercial or

industrial application.

No Other Express Warranty Applies

This limited warranty is the sole and exclusive warranty provided to the Customer identified above. No other express warranty,

written or verbal, applies. No employee, agent, dealer, or other person is Authorized to alter this limited warranty or make any

other warranty on behalf of Manufacturer. The terms of this limited warranty shall not be modified by the Manufacturer, the

original owner, or their respective successors or assigns.

What we will do to Correct Problems

If your InSinkErator Product does not operate in accordance with the documentation provided to you, or you have questions concerning your

InSinkErator Product or how to determine when service is needed, please contact the Authorized InSinkErator Service Center for your area

as identified on back cover of this manual, or visit our website at www.insinkerator.com. You may also notify us at: InSinkErator Service

Center, 1250 International Drive, Mount Pleasant, WI 53177 USA or InSinkErator Canada, 66 Leek Crescent, Richmond Hill, ON L4B 1H1.

The following information must be provided as part of your warranty claim: your name, address, phone number, your InSinkErator

Product model and serial number, and if necessary, upon request, written confirmation of either: (a) the date shown on your

installation receipt, or (b) the date shown on your purchase receipt.

Manufacturer or its Authorized service representative will determine, in its sole and absolute discretion, if your InSinkErator

Product is covered under this warranty. You will be given the contact information for your closest Authorized InSinkErator Service

Center. Please contact your InSinkErator Service Center directly to receive in home warranty repair or replacement service. Only

an Authorized InSinkErator service representative may provide warranty service. InSinkErator is not responsible for warranty

claims arising from work performed on your InSinkErator Product by anyone other than an Authorized InSinkErator

service representative.

If a covered claim is made during the Warranty Period, Manufacturer will, through its Authorized service representative, either

repair or replace your InSinkErator Product. Cost of replacement parts or a new InSinkErator Product, and cost of labor for repair

or installation of the replacement InSinkErator Product are provided at no cost to you. Repair or replacement shall be determined

by Manufacturer or its Authorized service representative in their sole discretion. All repair and replacement services will be

provided to you at your home. If Manufacturer determines that your InSinkErator Product must be replaced rather than repaired,

the warranty on the replacement InSinkErator Product will be limited to the unexpired term remaining in the original

Warranty Period.

This instant hot water dispenser is covered by Manufacturer’s limited warranty. This limited warranty is void if you attempt to

repair the InSinkErator Product. For service information, please visit www.insinkerator.com or contact the Authorized InSinkErator

Service Center for your area as identified on back cover of this manual.

Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANUFACTURER OR ITS AUTHORIZED SERVICE REPRESENTATIVES

BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS,

WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE INSINKERATOR PRODUCT OR THE

MANUFACTURER’S OR ITS AUTHORIZED SERVICE REPRESENTATIVE’S NEGLIGENCE. MANUFACTURER SHALL NOT BE LIABLE FOR

DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF

ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL

MANUFACTURER’S LIABILITY TO YOU EXCEED THE PRICE PAID BY THE ORIGINAL OWNER FOR THE INSINKERATOR PRODUCT.

The term “consequential damages” shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use

or revenue, cost of capital or loss or damage to property or equipment.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply

to you. This limited warranty gives you specific legal rights and you may also have other rights which vary from area to area.

HWT300-F2000S: 4-year warranty

HWT300 (tank used without lter): 4-year warranty

Filtration System (excluding replaceable ltration cartridge): 1-year warranty

Dispenser (See dispenser ICU for warranty period)