Warranty

WARRANTY & SERVICES
LIMITED PRODUCT WARRANTY
Your quality CURTIS product is warranted to be free from manufacturer’s defects in material and workmanship,
provided that the unit is used under the normal operating conditions intended by the manufacturer.
If you encounter any problems with your product, please look through our FAQ and Trouble Shooting Forums. You
can also download a wide variety of user manuals from our Customer Service Webpage located at
www.Curtisint.com/support/manuals.asp.
If you cannot find the product support that you need from our website, please contact our customer service
department. If you are in USA or Canada, please dial 1-800-968-9853. If you are in UK, dial 0-800-032-5264. Our
customer service is open 24 hours a day and 7 days a week.
TERMS OF WARRANTY
C.I. Service Dept. warrants all appliances and televisions (kitchen TV excluded) to be free from defects in materials
and workmanship for 90 days on labor and 1 year on parts from the purchase date. The products other than appliances
& televisions are warranted to be free from defects in materials and workmanship for 90 days on labor and 90 days on
parts from the purchase date. If you originally purchased your product more than 90 days ago, a repair fee may apply.
TO OBTAIN REPAIRS UNDER THE TERMS OF THIS WARRANTY
1.The original purchaser must present a copy of the original bill of sale and the service warranty card.
2.Any alterations, abuse, misuse, battery corrosion or accidental damage voids the warranty.
3.The warranty does not cover cabinets and accessories.
4.No warranty or insurance contained or set out shall apply when damage or repair is caused by power failure; damage
in transit or when moving the unit; improper power supply; use for commercial or industrial purposes; service calls
resulting in customer education, etc.
5.The defective product should be mailed to:
In Canada In the U.S.A.
Curtis International Ltd. Curtis International Ltd.
315 Attwell Drive 1399 Perry Road
Etobicoke, Ontario Plainfield, IN 46168
Canada, M9W-5C1 U.S.A.
C/O Personal Repair C/O Liquidity Services/Liquidation.com
If mailing the product, the freight must be prepaid and a money order for $7.00 should be included to cover the cost of
insurance and the return of the product. The money order must be made payable to Curtis International Ltd in Canada
or Hyper Microsystems in the US.
7.Curtis International Ltd. reserves the right to repair or replace the part(s) which have become defective at their
discretion.
8.Please make sure to include your complete name and mailing address (including phone number), copy of bill of sale
and description of defect with your product.
9.Please call our customer service dept at above-mentioned number and obtain an RA number prior to mailing the
product.