User's Manual

4. Troubleshooting
This chapter covers how faults can be recognized and rectified. There are some common problem sources:
 The environment including large objects between antenna and ILR
®
Tags, electrical disturbance sources,
intervention by persons, etc.
 The quality of the technical design, including alignment between antenna, data, ratio of task
requirements/available communication time etc. The information about system performance is contained in the
relevant datasheets.
When planning the total system, do not overlook the problem sources and “Fault finding procedures on system
level” should be included in the host system. How this could look in detail depends on the relevant system concept
and very likely varies from one system to another.
A Brief Checklist
 Are all housings intact?
 Are all cables intact?
 Are all connectors intact?
 Are all connectors securely fastened?
 Are all screws still tight?
 Is there a sudden malfunction at a specific unit?
 What are the status of the LEDs? is the ‘RUN’ LED flashing?
5. Maintenance
When installed correctly the iQ355 XP tag will operate virtually maintenance free for many years. However, in the
event maintenance is required, only trained and authorized personnel are permitted to perform the updates,
changes and necessary maintenance.
Regular Cleaning of the Surface
If the device needs cleaning, use a soft cloth moistened with a mild rinsing agent. Do not use cleaning products
containing chemical additives.
Precautionary Maintenance
A regular check of the system is recommended. Unstable connections could lead to damage and malfunctions of
the system and should therefore be repaired as soon as possible.
5.1 Firmware Update
The firmware is stored in a FLASH memory and can be updated if needed.
5.2 Spare Parts
Recommended spare parts stock