Installation Instructions

C22-R00-0305
IDEAL DOOR® Limited Warranty
Steel Door Limited Warranty Information
We will repair or replace (at our option) any garage door section or hardware that is defective in material or workmanship pursuant to the
terms of this limited warranty. This warranty extends to and benefits only the original purchaser of the garage door. This warranty does not
apply to commercial, industrial or any other non-residential installation.
We will provide, at no cost to you, sections/section components, hardware, springs/spring components or windows to repair or replace
defective sections, hardware, springs/spring components or windows. All labor costs associated with the removal and reinstallation of any
repaired section/section components, hardware or spring/spring components, and the installation of replacement sections/section
components, hardware, spring/spring components, or windows will be your responsibility. We reserve the right to inspect and/or verify any
claimed defect.
The applicable limited warranty periods are as follows:
Model # Paint System
Hardware/
Springs Sections Window
Limited Lifetime 3 yrs. 5 yrs. 5 yrs.
Terms and limitations of the limited warranty are further detailed below:
Paint System Limited Warranty
Clopay warrants the sections of the Models listed above against rust through due to the paint finish cracking, checking or peeling (losing
adhesion) as follows: (a) in residential single family installations for the years designated above from the date of delivery to the original
purchaser; (b) in all other residential installations (including installations on facilities owned in common by condominium associations or similar
organizations), for ten (10) years from date of delivery to the original purchaser, pursuant to the terms of this limited warranty.
Hardware/Spring & Spring Component/Sections/Section Components Limited Warranty
We will repair or replace (at our option) any garage door hardware, section/section components, spring and/or spring component that is
defective in material or workmanship for the term defined in the chart above, pursuant to the terms of this limited warranty. In addition, we will
repair or replace (at our option) any garage door section/section component that is defective in material or workmanship.
Decorative Windows – 5 Year Limited Warranty
Designer windows, snap-in inserts, clear acrylic windows and window frames are warranted for five (5) years from date of purchase against
manufacturing defects and excessive discoloration. This warranty does not cover any damage or loss caused by harmful chemical action,
abrasive cleansers, or breakdowns due to climate extremes or environmental conditions. No warranty is available for single pane glass.
WE WILL NOT PAY FOR ANY DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES, CAUSED BY OR RESULTING
FROM DEFECTIVE GARAGE DOOR SECTIONS OR HARDWARE. Some states do not allow the exclusion of incidental or consequential
damages, so the above limitation may not apply to you.
Our warranty shall not extend to or cover deterioration due to damage or rust to the garage door caused by fire, an act of God, other accident
or casualty, vandalism, radiation, harmful fumes or foreign substances in the atmosphere, or occurring as a result of any physical damage or
the failure of paint that is not applied per the manufacturer's specifications after the garage door left our factory, or failure to follow all
installation and maintenance instructions. Nor shall our warranty extend to or cover any damages due to normal wear and tear, or claims with
respect to any products that in any way or degree have been altered, processed, misused or improperly handled or installed.
If your garage door does not conform to this warranty, notify us in writing at the following address promptly after discovery of the defect.
Clopay Building Products, Attn: Consumer Services Dept., 101 Miller Road, Russia, Ohio 45363. Additional copies of our installation and
maintenance instructions may be obtained by calling 1-800-225-6729.
WE MAKE NO OTHER WARRANTIES, REPRESENTATIONS, OR COVENANTS, EXPRESS OR IMPLIED, WITH RESPECT TO THIS
PRODUCT, INCLUDING BUT NOT LIMITED TO WARRANTIES, REPRESENTATIONS OR COVENANTS AS TO WORKMANSHIP,
DESIGN, CAPACITY, QUALITY, CONDITION, MERCHANTABILITY, OR FITNESS FOR ANY PURPOSE OF THE PRODUCT, EXCEPT FOR
ANY “IMPLIED WARRANTY” AS THAT TERM IS DEFINED IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION
IMPROVEMENT ACT, SUCH IMPLIED WARRANTIES TO BE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF
PURCHASE.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
© Clopay Building Products Company, Inc.
A Griffon Company, Inc. 2005

Painting your Door
Paint: Your steel garage door can be painted with a high quality,
100% acrylic latex (flat, satin, or semi-gloss) exterior grade paint.
oil-based
Cleaning: Before painting your door, it must be free of dirt, oils,
chalk, waxes and mildew. The prepainted surfaces can be
cleaned of dirt, oils, chalk and mildew with a diluted solution of
trisodium phosphate. Trisodium phosphate is available over the
counter at most stores under the name SOILAX®, in many
laundry detergents without fabric softener additives, and in some
general purpose cleaners. Check the label for trisodium
phosphate content. The recommended concentration is 1/3 cup
of powder to 1–1/2 to 2 gallons of water. After washing the door,
always rinse well with clear water and allow to dry.
If the door has ever been waxed, the wax must be removed
before painting. Doors are not waxed during the manufacturing
process. The wax can be removed by wiping door surface with a
rag saturated with Xylene (Xylol), available at most paint or
hardware stores. Wiping should be done at moderate pressure
and Xylene must not be allowed to sit on the door for an
extended time. Damage to your door’s paint system can occur if
overexposed to this or other solvents.
Caution: Safety instructions on the solvent’s container must be
followed. After de-waxing the door, clean with trisodium
phosphate, as stated previously.
NOTE: Sanding could remove rust-inhibiting compounds,
therefore, sanding should be done only to damaged areas where
bare metal has been exposed. Refer to the “Paint Repair”
section of these instructions.
Paint Repair: Should your door’s paint finish become damaged,
exposing the bare metal, it will become necessary to repair this
area to prevent rust from forming. The damaged area should be
lightly sanded with a medium to fine sandpaper making sure to
remove all visible red and white rust. Wipe this area with a dry,
clean rag. Coat the sanded area with a high quality, rust
inhibiting, zinc enriched primer. This type of primer can be found
at most paint or hardware stores, and should be labeled for
covering bare and galvanized steel. Once the primer is applied,
wait the time specified on the primer’s instructions before you
finish painting your door.
Paint: Your steel garage door can be painted with a high quality,
100% acrylic latex (flat, satin, or semigloss) exterior grade paint.
Since all paints are not created equal, the following test needs to
be performed: paint should be applied on a small area of the
door (following the instructions on the paint container), allowed to
dry, and evaluated prior to painting the entire door. Paint defects
to look for are blistering and peeling. An additional test is to
apply a strip of masking tape over the painted area and peel
back, checking to see that the paint adheres to the door and not
to the tape.
After satisfactorily testing a paint, follow the directions on the
container and apply to the door. Be sure to allow adequate
drying time should you wish to apply a second coat.
Window frames & inserts can be painted with a high quality,
100% acrylic latex. The plastic should first be lightly sanded to
remove any surface gloss.
NOTE: Do not apply paint when door surface temperature is
different from manufacturer’s suggested temperature range for
application.
Snap-In Grille Removal And Replacement:
NOTE: DO NOT REMOVE SCREWS from the window frame.
Decorative grilles are designed to snap-in and out of the window
frame.
Some doors with windows have a decorative grille attached in
front of the window. The grille can be removed for cleaning or
painting purposes.
1) Remove the tabs on the vertical legs of the grille (two on
short panel windows, six on long panel windows) from the
notches in the front window frame.
2) The grille can be firmly pulled out of the window.
3) Replacing the grille is the reversal of the process described
for removal. The two or six longer tabs on the vertical legs of
the grille must be placed in the notches under the lip of the
front window frame. The two shorter tabs on the horizontal
leg of the grille must be placed under the lip of the front
window frame.
Glass Replacement
To avoid injury, use extreme caution in handling glass window
pane. When the frame is removed, the exposed steel edge of the
door may be sharp. Avoid contact with the steel edges.
Glass Replacement: If your door is equipped with windows and
the glass should need replacement, follow the steps below:
1) With someone holding the outside frame, remove the screws
from the inside window frame.
2) Pull the inside frame out of the door.
3) Carefully remove the broken or old glass.
4) Insert the new glass. The glass should be 17-5/8” x 14-1/16”
(short panel windows) or 40-1/8” x 14-1/16” (long panel
windows). See illustration below for glass dimensions of
single or double arched windows. (FIG. Glass-1)
5) With someone holding the outside frame, reinsert the screws
into the inside frame, trapping the glass.
FIG. Glass-1
NOTE: Do not use oil-based paint. Using oil-based paint will
void the warranty on your door.
Double Arch Glass Dimensions
Single Arch Glass Dimensions
:$51,1*


Painting preparation: Clean surface first with a diluted
solution of Trisodium Phosphate. The recommended
concentration is 1/3 cup of powder to 1-1/2 to 2 gallons of
water. A cleaning pad (3M Synthetic steel wool GRAY not
green) should be used saturated with this cleaning solution.
Rub with even pressure to lightly scuff the surface while ap-
plying the cleaning solution over all surfaces to be painted.
A final wipe and rinse with clean water and sponge should
be done to remove any loose material. Change water often
to ensure clean rinse and allow to dry. Pre test your paint
on a small area (see paragraph Paint below). If the paint
shows signs of poor adherence, (tape test below) there may
be a problem with the paint or the surface preparation. DO
NOT PROCEED! A new paint or further preparation of the
surface is called for.
Alternate cleaning compounds: Areas of the country that
do not carry Trisodium Phosphate can use a biodegradable
cleaner with the cleaning pad above. Follow above
directions to rinse completely and pre test paint.
Painting: Your steel garage door can be painted with a
high quality 100% acrylic latex (flat, satin, or semigloss)
exterior grade paint. Before painting the door it must be free
of dirt, oil, caulk, waxes and mildew.
Do not use any type of oil based paint or Alkyd modified
acrylic latex paint. These paints will void the warranty of
your door.
ED4L, ED4LV, ED4S, ED4SV, MR4L,
MR4S, MR4SV, MR4LV
C22-R02-0707