User's Manual

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14. WARRANTY POLICY AND LIMITATION OF LIABILITY
IDTECK warrants this product against defects in material and workmanship for the period specified
below from the date of purchase under normal customer use. This Warranty doesn’t apply: 1) to any
product which has been dismantled without authorization of IDTECK or/and has a damaged or
detached QC label on its back side; 2) to any losses, defects, or damages caused by improper
testing, operation, installation, maintenance, modification, alteration, or adjustment; 3) to any product
with a damaged or faded serial number on it; or 4) to any losses, defects, or damages caused by
lightning or other electrical discharge, natural disaster, misuse, accident or neglect.
This Limited Warranty is in lieu of all other warranties, obligations, or liabilities on the part of IDTECK,
and IDTECK DISCLAIMS ANY AND ALL WARRANTY, WHETHER EXPRESS OR IMPLIED, OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.IDTECK does not, and cannot,
know who is present, what property is located, where this product will be used; it would be extremely
difficult to determine the actual damages that may result from a failure of the product to perform as
anticipated; and the low price of this product is based upon the nature of the product provided and
the limited liability that IDTECK assumes. IDTECK IS NOT RESPONSIBLE FOR ANY PERSONAL
INJURY, PROPERTY DAMAGE OR LOSS, DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR OTHER LOSS, AND IDTECK’S MAXIMUM LIABILITY SHALL
NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT.
To obtain repair or replacement under the terms of this warranty, visit IDTECK’s Website
(http://www.idteck.com) and place an online RMA request. After an RMA code is issued, return
the product along with the authorization RMA code.
>> Warranty Period
Product Category
Warranty Period
1
RF CARDS (ACTIVE TYPE)
1 year
FINGERPRINT MODULE / SENSOR
2
RF READERS (WITHOUT EPOXY POTTING)
2 years
3
STANDALONE CONTROLLERS
4
CONTROL PANELS
5
FINGERPRINT READERS
6
RF READERS (WITH EPOXY POTTING)
Lifetime
7
RF CARDS (PASSIVE TYPE)