Product Data Sheet / Brochure
Table Of Contents
QuickSpecs
HPE ProLiant ML110 Gen10 Server
Service and Support
Page
14
HPE Pointnext - Service and Support
Protect your business beyond warranty with HPE Support Services
HPE Pointnext provides a comprehensive portfolio including Advisory and Transformational, Professional, and Operational
Services to help accelerate your digital transformation. From the onset of your transformation journey, Advisory and
Transformational Services focus on designing the transformation and creating a solution roadmap. Professional Services
specializes in creative configurations with flawless and on-time implementation, and on-budget execution. Finally, operational
services provides innovative new approaches like Flexible Capacity and Datacenter Care, to keep your business at peak
performance. HPE is ready to bring together all the pieces of the puzzle for you, with an eye on the future, and make the
complex simple.
Connect your devices:
Unlock all of the benefits of your technology investment by connecting your products to Hewlett Packard Enterprise. Reduce
down time and improve diagnostic accuracy with a single con
solidated view of your environment. By connecting, you will receive
24x7monitoring, pre-failure alerts, automatic call logging, and automatic parts dispatch. HPE Proactive Care Service and HPE
Datacenter Care Service customers will also benefit from proact
ive activities to help prevent issues and increase optimization. All
of these benefits are already available to you with your server storage and networking products, securely connected to HPE
support. Learn more about getting connected at
http://www.hpe.com/services/getconnected
Parts and Materials
HPE will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in
operating condition, including parts and materials for available and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth
in the manufacturer's operating manual, product quick-specs, or the technical product data sheet will not be provided, repaired,
or replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by HPE due to
malfunction.
Other related Services
HPE Server Hardware Installation
Provides for the basic hardware installation of HPE branded servers, storage devices and networking options to assist you in
bringing your new hardware into operation in a timely and professional manner.
https://www.hpe.com/h20195/V2/GetPDF.aspx/5981-9356EN.pdf
HPE Education Services
Keep your IT staff trained making sure they have the right skills to deliver on your business outcomes. Book on a class today
and learn how to get the most from your technology investment. http://www.hpe.com/ww/learn
HPE Support Center
The HPE Support Center is a personalized online support portal with access to information, tools and experts to support HPE
business products. Submit support cases online, chat with HPE experts, access support resources or collaborate with peers.
Learn more http://www.hpe.com/support/hpesc
HPE's Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an agent for live support. Now,
you can get access to personalized IT support anywhere, anytime.
HPE Insight Remote Support and HPE Support Center are available at no additional cost with a HPE warranty, HPE Support
Service or HPE contractual support agreement.
*HPE Support Center Mobile App is subject to local availability.
For more information: http://www.hpe.com/services