home page hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation install operate cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs cartridges SCSI configuration UNIX configuration troubleshoot ordering supplies This is the User's Guide for HP Surestore DLT1 internal and external tape drives. It describes how to use HP Surestore DLT1 drives.
how to contact hp hp learning products issued october 2000 : http://www.hp.
americas hp learning products issued october 2000 : http://www.hp.
hp learning products hp learning products issued october 2000 : http://www.hp.
asia pacific hp learning products issued october 2000 : http://www.hp.
warranty hp learning products issued october 2000 : http://www.hp.com/go/support/tape may have a later version data protection contact hp americas europe warranty contents of this section asia pacific warranty customer service form warranty conditions exclusions limitations limited warranty statement for USA, Canada, Australia and New Zealand warranty conditions This warranty gives you specific legal rights. You may also have other rights which vary according to where you are located.
customer service form hp learning products issued october 2000 : http://www.hp.
before you start hp learning products http://www.hp.
operation hp learning products http://www.hp.
front panel lights hp learning products http://www.hp.
loading and unloading hp learning products http://www.hp.
cartridges hp learning products http://www.hp.
cleaning hp learning products http://www.hp.
features and specifications hp learning products http://www.hp.
hp surestore DLT1i hp learning products http://www.hp.
hp surestore DLT1e hp learning products http://www.hp.
media compatibility technical documentation http://www.hp.
diagnostics hp learning products http://www.hp.
troubleshooting technical documentation http://www.hp.
frequently asked questions hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs frequently asked questions For further troubleshooting information, refer also to our Customer Support web site: http://www.hp.
SCSI configuration hp learning products http://www.hp.
unix configuration guide hp learning products http://www.hp.com/support/tape may have a later version This topic is available in English only.
UNIX hp hp learning products http://www.hp.com/support/tape may have a later version data protection HP-UX systems (series 700 only) contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silicon graphics sun systems verify installation UNIX glossary ordering supplies This topic is available in English only.
Unix - dec hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silicon graphics sun systems verify installation UNIX glossary ordering supplies DEC systems, Digital UNIX 4.x This topic is available in English only.
UNIX ibm hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp IBM RS/600 systems, AIX home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silicon graphics sun systems verify installation UNIX glossary ordering supplies This topic is available in English only.
UNIX pc hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silicon graphics sun systems verify installation UNIX glossary ordering supplies PC-based UNIX, SCO and Linux This topic is available in English only.
UNIX sgi hp learning products http://www.hp.com/support/tape may have a later version data protection Silicon Graphics systems, IRIX contact hp home page before you start operation cartridge care This topic is available in English only.
UNIX sun hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp Sun systems, Solaris 2 (SunOS 5.x) home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silicon graphics sun systems verify installation UNIX glossary ordering supplies This topic is available in English only.
verify the installation hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp verify the installation home page before you start operation This topic is available in English only.
UNIX glossary hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp glossary home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silicon graphics sun systems verify installation UNIX glossary This topic is available in English only.
ordering supplies hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs ordering supplies contents of this section cables adapters rail kits media SCSI cables SCSI configuration UNIX configuration ordering supplies Part Number Item Description 1.
ordering supplies file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/manual/document/dlt1/user/reseller/eng/order.
SS DLT1 Int Eng 21/11/00 4:17 pm Page 2 hp surestore dlt1 internal tape drive DLT1 getting started guide
Dlt1getstart_int.fm Page 1 Thursday, November 16, 2000 1:47 PM For further details, see: see Before you start Check system prerequisites. (Always connect to a wide, Ultra SCSI-2 Low Voltage Differential (LVD) or Single-Ended (SE) SCSI bus.) Visit the HP Surestore DLT1 web page: //www.hp.com/ support/dlt1. For example, you can use HP Library & Tape Tools to help you install your drive. page 3 Step 1: Check the drive’s SCSI ID Check the tape drive’s SCSI ID.
Dlt1getstart_int.fm Page 2 Thursday, November 16, 2000 1:47 PM Copyright © 2000 by Hewlett-Packard Limited. October 2000 The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Limited.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 4 Thursday, November 16, 2000 1:47 PM Rails for Dell servers may also be ordered separately. Different models of server require different rail kits. For more details, refer to the HP support web site: //www.hp.com/support/dlt1 Other computers use non-standard mounting rails and do not include spares. If this is the case with your system, you will have to order these accessories from the computer manufacturer before you can install the tape drive.
Dlt1getstart_int.fm Page 5 Thursday, November 16, 2000 1:47 PM The HP Surestore DLT1 web site: //www.hp.com/support/dlt1 contains drivers, useful utilities, and information to help you install and use your tape drive. HP product registration To register your new tape drive electronically via the web, use the “Product Registration” link. Drivers For detailed information about drivers, refer to the “Drivers” link. There is a separate link for each operating system.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 7 Thursday, November 16, 2000 1:47 PM Note 1 Your HP Surestore DLT1 drive is shipped with a default SCSI ID of 5, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is usually reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk. We do not recommend installing the drive onto a narrow SCSI bus, as this will restrict performance. (See “SCSI host bus adapter” on page 3.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 9 Thursday, November 16, 2000 1:47 PM Caution To avoid personal injury or damage to the computer or tape drive, ensure that the computer is disconnected from the mains while you install the drive. Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available. If not, after you have disconnected power from the computer and removed the cover, touch a bare metal part of the chassis.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 11 Thursday, November 16, 2000 1:47 PM If your computer requires special rails or other hardware to install the tape drive, mount them on the tape drive in this step. If your computer does not require special mounting hardware, proceed to step 1 on page 13 now. 1 Attach the appropriate rails: • If you are installing in an HP NetServer L-series, place the tape drive in the mounting tray supplied, as shown in figure 3.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 13 Thursday, November 16, 2000 1:47 PM Note Write the model name, product number, serial number, and SCSI ID of your drive somewhere safe for future reference. The model name is on the front of the drive and the product and serial numbers are on a label on the top of the drive. 1 Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay, as shown in figure 4.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 15 Thursday, November 16, 2000 1:47 PM 1 Attach a spare power cable from the computer's internal power supply to the power connector, as shown in figure 5. 2 Attach a spare SCSI cable on the computer’s SCSI ribbon cable to the SCSI connector, as shown in figure 5. Note If the drive is the last or only device on the SCSI chain, it must be terminated.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 17 Thursday, November 16, 2000 1:47 PM 1 Secure the tape drive into place with screws. If you used mounting hardware that screws to the front of the computer, use the screws you removed in step 2 to fix the drive in place. If your computer does not require mounting hardware, check that the holes in the chassis are aligned with the holes in the sides of the drive and use the four screws provided with the rail kit to secure the drive, as shown in figure 6.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 19 Thursday, November 16, 2000 1:47 PM There are three LEDs and an eject button on the front panel of your tape drive, as shown in figure 7. For more information about using the eject button, see “To unload a cartridge” on page 23. Front panel LEDs There are three LEDs as illustrated in figure 7. Write Protected • On: the DLTtape cartridge is write-protected. • Off: the DLTtape cartridge is write-enabled. Ready • On: the DLTtape cartridge is loaded and ready to use.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 21 Thursday, November 16, 2000 1:47 PM HP Surestore DLT1 drives use only DLTtape IV cartridges. Your HP Surestore DLT1 tape drive can read but not write DLTtape IV cartridges that use the DLT 4000 format. Note Your HP Surestore DLT1 tape drive automatically ejects any other cartridge types and any cartridges whose format it cannot read.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 23 Thursday, November 16, 2000 1:47 PM Check operation Once you have installed the drive hardware, you should verify that it is functioning properly before you store your valuable data. 1 Switch on the drive and the computer. Every time you turn on the tape drive it runs a POST which takes several seconds to complete. At the end of POST, all LEDs turn off. Read more about the selftest and front panel lights in “Troubleshooting” on page 27.
Dlt1getstart_int.
Dlt1getstart_int.fm Page 25 Thursday, November 16, 2000 1:47 PM HP Library & Tape Tools software provides a number of utilities for getting information about your tape drive and troubleshooting problems.
Dlt1getstart_int.fm Page 26 Thursday, November 16, 2000 1:47 PM Once you have installed and tested your HP Surestore DLT1 tape drive, please take a few minutes to register your product. This will give you the opportunity to receive up-to-date information about our products, services and support. Please register via the web (www.hp.com/go/tapereg) or by using the Customer Care card in the box.
Dlt1getstart_int.fm Page 27 Thursday, November 16, 2000 1:47 PM The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host computer and its connections, or with the way the system is being operated. If none of the following advice helps you solve the problem, refer to our World Wide Web Customer Care pages on: //www.hp.com/support/dlt1 or call for assistance.
Dlt1getstart_int.fm Page 28 Thursday, November 16, 2000 1:47 PM The SCSI host adapter might be in a defective expansion slot. Move the SCSI host adapter to a different expansion slot. The SCSI bus might be too long Make sure the total length of the SCSI bus does not exceed the ANSI SCSI standard of 3 meters (10 feet) for an SE bus, 12 meters (40 feet) for an LVD SCSI bus with multiple devices, or 25 meters (82 feet) for an LVD SCSI bus with a single device.
SS DLT1 Int Eng 21/11/00 4:16 pm Page 1 http://www.hp.com/go/storagemedia http://www.hp.
SS DLT1 Ext Eng 21/11/00 2:11 pm Page 2 hp surestore dlt1 external tape drive DLT1 getting started guide
For further details, see: Before you start Check system prerequisites. (Always connect to a wide, Ultra SCSI-2 Low-Voltage Differential (LVD) or Single-Ended (SE) SCSI bus.) Visit the HP Surestore DLT1 web page: //www.hp.com/support/dlt1. For example, you can use HP Library & Tape Tools to help you install your drive. page 3 Step 1: Check the drive’s SCSI ID Check the tape drive’s SCSI ID on the SCSI ID switch on the rear panel of drive.
Copyright © 2000 by Hewlett-Packard Limited. October 2000 The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Limited.
To install and use your new tape drive, you will need the following: • A wide, Ultra SCSI-2 LVD or SE-SCSI bus • LVDS compliant SCSI cable (supplied with the tape drive) • Backup software that supports the HP Surestore DLT1 tape drive SCSI host bus adapter You need a properly installed and configured SCSI host bus adapter or a built-in SCSI controller on your computer’s motherboard (SCSI-2 or SCSI-3 compliant). Check the server documentation for the specification of any built-in SCSI channels.
Backup software You need a backup application that supports the HP Surestore DLT1 drive. A TapeWare CD-ROM containing backup software by Yosemite Technologies is supplied with your tape drive. As a general rule, native backup applications (such as NTBackup and tar) do not provide the data streaming rate required to support the full performance of your HP Surestore DLT1 tape drive.
The HP Surestore DLT1 web site: //www.hp.com/support/dlt1 contains drivers, useful utilities, and information to help you install and use your tape drive. HP product registration To register your new tape drive electronically via the web, use the “Product Registration” link. Drivers For detailed information about drivers, refer to the “Drivers” link. There is a separate link for each operating system. The tape drive must be installed before installing the driver.
Figure 1: checking the SCSI ID 6
Note 1 Your HP Surestore DLT1 drive is shipped with a default SCSI ID of 5, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk. We do not recommend installing the drive onto a narrow SCSI bus, as this will restrict performance. (See “SCSI host bus adapter” on page 3.) Determine whether you need to change the SCSI ID from the default of 5.
Figure 2: connecting the SCSI cable 8
Caution To avoid damaging the computer or tape drive, ensure that both are powered off while you attach the SCSI cable. For optimum performance, we recommend that your HP Surestore DLT1 drive is installed on a dedicated SCSI bus. 1 Perform a normal system shutdown and turn off the computer and any connected peripherals. A 68-pin wide LVDS SCSI cable is provided. Do not connect the cable to a VHD SCSI port.
Figure 3: connecting the power cable 10
An external HP Surestore DLT1 drive will operate using any voltage in the range 100–240 volts (5060 Hz). No adjustment is needed. To connect your drive to the power supply, proceed as follows: 1 Plug the power cable securely into the socket on the rear panel of the drive. (See figure 3.) 2 Plug the other end of the power cable into the power outlet. Write the model name, product number, serial number, and SCSI ID of your drive at the back of this guide for future reference.
Figure 4: tape drive front panel 12
There are three LEDs and an eject button on the front panel of your tape drive. For more information about using the eject button, see “To unload a cartridge” on page 17. Front panel LEDs There are three LEDs as illustrated in figure 4. Write Protected • On: the DLTtape cartridge is write-protected. • Off: the DLTtape cartridge is write-enabled. Ready • On: the DLTtape cartridge is loaded and ready to use. • Off: no cartridge is loaded. • Flashing: tape is in motion.
Figure 5: write-protecting cartridges 14
HP Surestore DLT1 drives use only DLTtape IV cartridges. Your HP Surestore DLT1 tape drive can read but not write DLTtape IV cartridges that use the DLT4000 format. Note Your HP Surestore DLT1 tape drive automatically ejects any other cartridge types and any cartridges whose format it cannot read. If you want to reuse cartridges that have been formatted with a drive other than DLT1, use a magnetic bulk eraser to prepare the cartridges for use with your HP Surestore DLT1 tape drive.
Figure 6a: loading a DLTtape cartridge Figure 6b: unloading a DLTtape cartridge 16
Check operation Once you have installed the drive hardware, you should verify that it is functioning properly before you store your valuable data. 1 Switch on the drive and the computer. Every time you turn on the tape drive it runs a POST which takes several seconds to complete. At the end of POST, all LEDs turn off. Read more about the selftest and front panel lights in “Troubleshooting” on page 21. 2 Verify that the tape drive installation was successful.
Figure 7: using HP Library & Tape Tools 18
HP Library & Tape Tools software provides a number of utilities for getting information about your tape drive and troubleshooting problems.
Once you have installed and tested your HP Surestore DLT1 tape drive, please take a few minutes to register your product. This will give you the opportunity to receive up-to-date information about our products, services and support. Please register via the web (www.hp.com/go/tapereg) or by using the Customer Care card in the box. To ensure your registration is complete, there are a number of questions on the Customer Care card and electronic form that are mandatory. Other questions are optional.
The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host computer and its connections, or with the way the system is being operated. If none of the following advice helps you solve the problem, refer to our World Wide Web Customer Care pages on: //www.hp.com/support/dlt1 or call for assistance. None of the drive’s LEDs illuminate Possible reason Recommended action The drive is not receiving power.
The SCSI bus might be improperly terminated. 1. If your HP Surestore DLT1 drive is the last or only device on the SCSI bus, make sure the device is properly terminated. 2. If your HP Surestore DLT1 drive is not the last or only device on the SCSI bus, check all SCSI cable connections and make sure the last device on the SCSI bus is terminated.
SS DLT1 Ext Eng 21/11/00 2:11 pm Page 1 http://www.hp.com/go/storagemedia http://www.hp.