Software Owner manual

Problem Cause and solution

Cannot create Snapshot XP pairs.

Causes:

• There are not enough differential tables to create pairs.

• Conditions to create th e pair are not fulﬁlled.

• Volumes speciﬁed to create the pair are in SMPL(PD) status

because the pair is being deleted.

Solutions:

• Secure enough differential tables to create the Sn apshot XP

pairs. See Calculating the number of Snapshot XP pa irs you

can create.

• Fulﬁll conditions to create the pair and try the pair creation

again. See Creating Snapshot XP pairs.

• On the Business Copy XP main pane, verify that the volume's

status changes to SMPL, and try creating the pair a gain.

• Execute R AI D Manager XP's inqraid command, verify that

Snapshot XP is not using the volume, and then try the pair

creation again.

Snapshot

XP pairs are not displayed

in the vo

lume list.

Causes:

• Snapsho

t XP pairs are not created.

• Display

ing Snapshot XP pairs is prohibited by the ﬁltering

function.

Solutions:

• Create Snapshot XP pairs. See Creating Snapshot XP pairs.

• Change the settings in the Display Filter pane. See Specifying

condi

tionsforvolumesdisplayedinthevolumelist.

An error occurred while restoring the

pair.

Causes:

• A volume is blocked because a failure occurred in the hard

disk drive.

Solutions:

• Delete the blocked Snapshot XP pair, and contact your

HP account support representative. For more information about

restoring and deleting pairs, see Restoring Snapshot XP pairs.

HP StorageWorks Snapshot XP user guide