User Manual

Table Of Contents
HP support
For the latest product updates and support information, visit the product support website at
www.support.hp.com. HP online support provides a variety of options for help with your printer:
Drivers & downloads: Download software drivers and updates, as well as product manuals and documentation
that came in the box with your printer.
HP support forums: Visit HP Support Forums for answers to common questions and issues. You can view
questions posted by other HP customers, or sign in and post your own questions and comments.
Troubleshooting: Use HP online tools to detect your printer and nd recommended solutions.
NOTE: You can also use the HP mobile app to check printer errors and get troubleshooting assistance. For
information about this app, see Get the mobile app on page 19.
Contact HP
If you need help from an HP technical support representative to solve a problem, visit the Contact Support
website. The following contact options are available at no cost for in-warranty customers (HP agent-assisted
support for out-of warranty customers may require a fee):
Chat with an HP support agent online.
Call an HP support agent.
When contacting HP support, be prepared to provide the following information:
●
Product name (Located on the printer, such as HP rockit)
●
Product number (located inside the cartridge access door)
●
Serial number (located on the back or bottom of the printer)
92 Chapter 9 Solve a problem ENWW
English