User Manual

• If the picture is blurry or streaked, clean the printhead, align the printer, and then print this diagnostic
page again.
Sample demonstration picture - blurry
Sample demonstration picture - streaks
NOTE: If cleaning the printhead and aligning the printer do not solve this print quality issue, contact
HP support for service.
• If the picture has a smear or scrape, check to see if the paper is wrinkled. Insert clean, wrinkle-free paper,
and then print this diagnostic page again.
Sample demonstration picture - smeared or scraped
NOTE: If you still encounter this issue after inserting clean, wrinkle-free paper, contact HP support
for service.
4. Look at the adjacent yellow and magenta color blocks, below the large text. The division between the two
colors should be sharp and clean, with no blurriness or area of mixed color.
Adjacent color blocks - expected result
• If the division between the colors is blurry, fuzzy, or the color seems mixed, clean the printhead, and
then print this diagnostic page again.
Chapter 12
114 Solve a problem