Hardware Reference Guide HP Point of Sale System rp5000 Document Part Number: 337853-002 June 2005 This guide provides basic information for upgrading this computer model.
© Copyright 2003–2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Windows is a trademark of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 Product Features Standard Configuration Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows Logo Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents A Specifications B Powered Serial Port Configuration C Hard Drive Installation Guidelines Using the Cable-Select Feature with Ultra ATA Devices. . . . . . . . . . . . . . . . . . . . . . . C–1 Guidelines for Installing Ultra ATA Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1 D Battery Replacement E Security Lock Provisions Installing a Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Product Features Standard Configuration Features The HP Point of Sale System rp5000 features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the Diagnostics for Windows® utility. Instructions for using this utility are provided in the Troubleshooting Guide on the Documentation CD. HP Point of Sale System rp5000 Hardware Reference Guide www.hp.
Product Features Front Panel Components Drive configuration may vary by model. Front Panel Components 1 Diskette Drive Activity Light (optional) 6 Power On Light 2 Diskette Drive (optional) 7 Power Button 3 Diskette Eject Button (optional) 8 Optical Drive Activity Light (optional) 4 Optical Drive (optional, CD-ROM or DVD-ROM) 9 Optical Drive Eject Button (optional) 5 Hard Drive Activity Light 1-2 www.hp.
Product Features Rear Panel Components Rear Panel Components 1 Power Cord Connector 7 n RJ-45 Network Connector 2 Voltage Select Switch 8 l Parallel Connector PS/2 Mouse Connector 9 c Monitor Connector 3 b 4 a PS/2 Keyboard Connector : o USB+Power Connector 5 o Universal Serial Bus (USB) ; k 6 m ✎ Audio connector Serial Connector Arrangement and number of connectors may vary by model. Hardware Reference Guide www.hp.
Product Features Windows Logo Key Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system. Windows Logo Key Functions Windows Logo Key Displays or hides the Start menu. Windows Logo Key + d Displays the Desktop. Windows Logo Key + m Minimizes all open applications. Shift + Windows Logo Key + m Undoes Minimize All. Windows Logo Key + e Launches My Computer. Windows Logo Key + f Launches Find Document.
Product Features Removing the Serial Port Cap The powered serial ports have been protected with a plastic cap. Turn off the computer and remove the cap before connecting a powered serial Point of Sale device. Removing the Serial Port Cap Hardware Reference Guide www.hp.
Product Features Serial Number and Product Number Location Each computer has a unique serial number and product number that are located on the top cover of the computer. Keep these numbers available for use when contacting customer service for assistance. Serial Number and Product Number Location 1-6 www.hp.
2 Hardware Upgrades Serviceability Features This computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
Hardware Upgrades Removing the Computer Access Panel and Front Bezel 1. Turn off the computer properly through the operating system, then turn off any external devices. 2. Disconnect the power cord from the power outlet and the computer, and disconnect any external devices. Ä CAUTION: Before removing the computer access panel, ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet. 3. On the top of the computer, locate the cover latch.
Hardware Upgrades 5. To remove the front bezel, gently pull up all three tabs 1 on the top of the bezel, then pull the bezel 2 away from the chassis. Removing the Front Bezel To reassemble the computer, reverse the above procedure. the front bezel, insert the two bezel bottom tabs, then ✎ Torotatere-install the front bezel forward to snap the three tabs on the top of the bezel in place. Hardware Reference Guide www.hp.
Hardware Upgrades Installing Additional Memory The computer comes with double data rate synchronous dynamic random access memory (DDR1-SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with up to two industry-standard DIMMs. These memory module slots are populated with at least one preinstalled memory module. To achieve the maximum memory support, you can populate the system board with up to 2 GB of memory.
Hardware Upgrades ■ DIMMs constructed with x8 and x16 DDR devices with four banks; DIMMs constructed with x4 SDRAM are not supported ✎ The system may not boot if you install unsupported DIMMs. The following processor bus frequencies are required for the system to run at the supported memory frequencies.
Hardware Upgrades Ä CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module. 1. Turn off the computer properly through the operating system, then turn off any external devices. 2. Disconnect the power cord from the power outlet and disconnect any external devices. 3. Remove the computer access panel and front bezel (see “Removing the Computer Access Panel and Front Bezel” in this chapter).
Hardware Upgrades 6. Open both latches of the memory module socket 1, then insert the memory module into the socket 2. Installing a DIMM module can be installed in only one way. Match the notch ✎ Aonmemory the module with the tab on the memory socket. 7. Push the module down into the socket, ensuring that the module is fully inserted and properly seated. Make sure the latches are in the closed position 3. Hardware Reference Guide www.hp.
Hardware Upgrades 8. Repeat steps 6 and 7 for any additional modules that you want to install. 9. Return the Easy Access drive bay to the down position. Be sure not to pinch the cables in the chassis when lowering the Easy Access drive bay. 10. Replace the front bezel and computer access panel. The computer automatically recognizes the additional memory the next time you power on the computer. Removing the Expansion Card Cage To remove the expansion card cage: 1.
Hardware Upgrades 4. Disconnect all cables attached to the expansion cards. 5. Grasp the expansion card cage by the green labels and pull it straight up to remove it from the chassis. Removing the Expansion Card Cage To replace the expansion card cage, reverse the above procedure. that the riser card seats properly into the PCI connector on the ✎ Ensure system board when reinstalling the expansion card cage. Hardware Reference Guide www.hp.
Hardware Upgrades Installing an Expansion Card The computer has two PCI expansion slots. Each slot can accommodate an expansion card up to 6.875 inches (17.46 cm) in length. To install an expansion card: 1. Turn off the computer properly through the operating system, then turn off any external devices. 2. Disconnect the power cord from the power outlet and disconnect any external devices. 3. Remove the computer access panel (see “Removing the Computer Access Panel and Front Bezel” in this chapter). 4.
Hardware Upgrades 7. Install the expansion card. Installing an Expansion Card 8. Rotate the slot cover retention latch back in place to secure the expansion card. you install an expansion card, make sure to line it up with ✎ When the corner bracket, then press firmly on the card so that the whole connector seats properly in the expansion card slot. 9. Replace the expansion card cage.
Hardware Upgrades Removing the HP USB+Power Card Ä CAUTION: For the computer to operate properly, an HP USB+Power card must be installed in the Acclerated Graphics Port (AGP) slot. ✎ An AGP card will not work in the AGP slot. To remove the card from the AGP slot: 1. Turn off the computer properly through the operating system, then turn off any external devices. 2. Disconnect the power cord from the power outlet and disconnect any external devices. 3.
Hardware Upgrades 6. Remove the USB data cable 1 and power cable 2 connected to the card. 7. Pull the retention arm away from the socket 3, then carefully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up, then pull it in toward the center of the chassis to maneuver it around the chassis frame. Be sure not to scrape the card against other components. Removing the USB+Power Card To replace the USB+Power card, reverse the above procedure.
Hardware Upgrades Installing Additional Drives The computer has two external drive bays. When installing additional drives, follow these guidelines: ■ For optimal performance, connect hard drives to the primary controller. Connect expansion devices, such as optical, IDE tape, and diskette drives, to the secondary controller using an 80-conductor IDE cable. ■ Install guide screws to ensure the drive will line up correctly in the drive cage and lock in place.
Hardware Upgrades Locating Drive Positions Desktop Drive Positions 1 3.5-inch drive bay (1.44-MB diskette drive shown)* 2 5.25-inch drive bay for optional drives* 3 3.5-inch, internal, standard hard drive bay *If the computer has a 1.44-MB diskette drive or 5.25-inch optical drive installed, it will be configured with a drive bezel as shown in the illustration. If the computer contains an empty 3.5-inch or 5.25-inch drive bay, then a bezel blank will be installed on the computer instead.
Hardware Upgrades Removing an Optical Drive or Diskette Drive Ä CAUTION: All removable media should be taken out of the drives before removing the drive from the computer. ✎ An optical drive is a CD-ROM or DVD-ROM drive. 1. Turn off the computer properly through the operating system, then turn off any external devices. 2. Disconnect the power cord from the power outlet and disconnect any external devices. 3.
Hardware Upgrades 7. Push the drive release latch 1 toward the rear of the chassis and hold. 8. Slide the drive 2 toward the front of the drive cage, then lift the drive out of the computer. Removing the Optical Drive or Diskette Drive To replace the drive, reverse the removal procedures. replacing the drive, transfer the four screws from the old drive ✎ When to the new one. The screws take the place of drive rails.
Hardware Upgrades To install the 5.25-inch bezel blank, align the bezel blank as shown in the following illustration and snap it into place. Installing a 5.25-inch Bezel Blank 2-18 www.hp.
Hardware Upgrades Installing an Optional Optical Drive Ä CAUTION: If an optical drive is installed, you cannot install a secondary hard drive. There are not enough power supply connectors to support this configuration. Doing so could result in damage to the computer. To install an optional optical drive: 1. Turn off the computer properly through the operating system, then turn off any external devices. 2. Disconnect the power cord from the power outlet and disconnect any external devices. 3.
Hardware Upgrades replacing the drive, transfer the four screws from the old drive ✎ When to the new one. The screws take the place of drive rails. Installing Guide Screws in the Optical Drive 2-20 www.hp.
Hardware Upgrades 6. Position the guide screws on the drive into the J-slots in the drive bay 1. Then, slide the drive toward the rear of the computer 2. Installing the Optical Drive drive release latch automatically locks in place when installing a ✎ The drive. Hardware Reference Guide www.hp.
Hardware Upgrades 7. Raise the Easy Access drive bay to the upright position and connect the flat ribbon cable and audio cable to the system board. 8. Connect the power cable and flat ribbon cable to the rear of the optical drive. Connecting the Power and Flat Ribbon Cable 9. Return the Easy Access drive bay to the down position. Be sure not to pinch the cables in the chassis when lowering the Easy Access drive bay. 10. Replace the front bezel and computer access panel.
Hardware Upgrades Upgrading the Hard Drive Removing and Replacing the Hard Drive The preinstalled 3.5-inch hard drive is located beneath the optical drive bay. To remove and replace the hard drive: 1. Turn off the computer properly through the operating system, then turn off any external devices. 2. Disconnect the power cord from the power outlet and disconnect any external devices. 3.
Hardware Upgrades 6. Press and hold the drive release latch 1. 7. Slide the drive to the right of the bay 2, then pull the drive from the bay 3. Removing the Hard Drive To replace the hard drive, reverse the above procedure. replacing the hard drive, transfer the four screws from the old ✎ When drive to the new one. The screws take the place of drive rails. You will need a Torx T-15 screwdriver to remove and re-install the guide screws.
Hardware Upgrades Installing a Drive into the 3.5-inch Drive Bay Depending on the computer configuration, the 3.5-inch drive bay on the left side of the computer may be configured with a diskette drive or it may be an empty drive bay. The type of bezel covering the drive bay will vary depending on the original computer configuration. If the computer was not configured with the optional diskette drive, you can install a 3.5-inch device, such as a diskette drive or hard drive, into the drive bay at any time.
Hardware Upgrades guide screws on a 3.5-inch diskette drive 1 are placed closer ✎ The together than on the hard drive 2. Guide Screw Locations To install a drive into the bay: 1. Turn off the computer properly through the operating system, then turn off any external devices. 2. Disconnect the power cord from the power outlet and disconnect any external devices. 3. Remove the computer access panel and front bezel (see “Removing the Computer Access Panel and Front Bezel” in this chapter). 2-26 www.hp.
Hardware Upgrades 4. Remove the diskette drive bezel by pushing the tab inward 1 and pulling the diskette drive bezel 2 away from the front bezel. ✎ The type of bezel will vary depending on the computer configuration. Removing the Diskette Drive Bezel Hardware Reference Guide www.hp.
Hardware Upgrades 5. Insert the rear screws of the hard drive 1 into the rear J-slots. Slide the drive 2 toward the back of the drive cage until the front screws are aligned with the front J-slots. Then lower the front of the drive. Continue to slide the drive all the way back until it locks into place. Ä CAUTION: You cannot install a secondary hard drive if an optical drive is installed.There are not enough power supply connectors to support this configuration.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Hardware Upgrades 6. Replace with the appropriate bezel by pushing the bezel into place. Ä CAUTION: For proper air circulation to cool internal components during operation, you must install a 3.5-inch bezel. The type of bezel you need will depend on the type of device you are installing. If you are installing a diskette drive, you must install a diskette drive bezel. If you are installing a hard drive, you must install a bezel blank as shown in the illustration below. If you are installing a 3.
Index USB+Power card 2–12 RJ-45 connector 1–3 routine care G–1 standard B–1 shipping preparation, guidelines G–3 socket locations, DIMM 2–5 S U SDRAM (synchronous dynamic random access memory) 2–4 security lock provisions E–1 serial number location 1–6 serial port cap, removing 1–5 serial ports B–1 jumper location B–3 powered B–1 Ultra ATA cable-select feature C–1 installation guidelines C–1 USB+Power card 2–12 removing 2–12 Hardware Reference Guide W Windows Logo key 1–4 www.hp.
