HP HP LaserJet 1100 Printer User Guide Copyright© 1999 Hewlett-Packard Co. Printed in USA Manual Part No.
HP LaserJet 1100 Printer User Guide _________________
© Copyright HewlettPackard Company 2002 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number: C4224-90967 Second Edition: January, 2002 Warranty Trademark Credits The information contained in this document is subject to change without notice. Adobe is a trademark of Adobe Systems Incorporated. Hewlett-Packard makes no warranty of any kind with respect to this information.
Contents 1 Getting to know the printer Printer features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Print with excellent quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Save money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Create professional documents . . . . . . . . . . . . . . . . . . . . . . . .2 Printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Printer control panel . . . . .
3 Printing tasks Printing with manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Printing on both sides of the paper (manual duplexing) . . . . . . . .23 Manual duplex using the paper output bin (standard). . . . . . .24 Manual duplex (special) heavy-media, card stock . . . . . . . . .25 Printing watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Accessing the watermark feature . . . . . . . . . . . . . . . . . . . . . .
6 Service and support Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Obtaining hardware service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . . .65 Service information form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 HP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix D Warranty and licensing Hewlett-Packard software license agreement . . . . . . . . . . . . . . .104 Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . .106 Limited warranty for toner cartridge life . . . . . . . . . . . . . . . . . . . .
1 Getting to know the printer This chapter provides information on the following topics: Note EN ● Printer features and benefits ● Printer components ● Choosing paper and other media ● Loading paper into the printer ● Turning the power off ● Voltage conversions ● Accessing printer properties (driver) and help ● Printing a self-test page For installation instructions, see the “HP LaserJet Quick Reference Guide” that came with your printer.
Printer features and benefits Congratulations on the purchase of your new printer. You can . . . Print with excellent quality ● Print at 600 dots per inch (dpi) with Resolution Enhancement technology (REt). Save money ● Use EconoMode to save toner. ● Print on both sides of the paper to save paper (manual duplexing). ● Print multiple pages on a single sheet of paper to save paper (N-up printing). Create professional documents ● Protect your documents by using Watermarks such as “confidential.
Printer components 2 1. Printer control panel 2. Paper supports 3. Paper input tray 4. Single-sheet paper input tray (priority feed) 5. Paper guides 6. Paper-output lever 7. Straight-through output path 8. Printer door 9. Paper output bin 1 3 4 9 5 8 7 6 1. Power switch (220-240 volt printers) 2. Power receptacle 3. Memory door 4.
Printer control panel The printer control panel is comprised of two lights and one lighted button. These lights produce patterns that identify the status of your printer. Go button and light Ready light Attention light Note ● Go button and light: Press and release to print a self-test page or when in manual-feed mode, or press and hold for 5 seconds to reset the printer. ● Ready light: Indicates the printer is ready to print. ● Attention light: Indicates printer initialization, reset, and errors.
Printer paper input trays Rear paper input tray The paper input tray located closest to the back of the printer can hold up to 125 sheets of 20 lb. paper or it can hold multiple envelopes. Front (single-sheet) paper input tray The single-sheet paper input tray should be used when feeding single pages or media such as envelopes. You can print the first page on different media than the rest using the single-sheet paper input tray.
Printer paper output paths Paper output bin The paper output bin is located on the front of the printer. Printed paper will be collected here in the correct sequence when the paperoutput lever is in the up position. Use the output bin when printing large, collated documents or when copying documents so that the original is separated from the copies.
Printer door Open the printer door to access the toner cartridge, clear jams, and clean the printer. The printer door is located on the front of the printer. Open and close the printer door by firmly grasping the top left and right sides of the printer door and pulling it towards you. Note EN If the scanner is attached, it may be necessary to move the printer to the edge of your workstation before opening the printer door in order to get the full range of motion.
Choosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of print media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. Properties such as weight, grain, and moisture content are important factors, affecting printer performance and quality. To achieve the best possible print quality, use only high-quality paper designed for laser printers.
Loading paper into the printer Paper should be loaded with the top down and the side-to-be printed facing forward. Always adjust the paper guides to prevent jams and skewing. CAUTION Attempting to print on paper that is wrinkled, folded, or damaged in any way may cause a jam to occur. See “Printer paper specifications.” Note Always remove all paper from the paper input tray and straighten the stack when new paper is added.
Turning the power off Printers that require 100-127 volts of power must be unplugged to turn the power off. Printers that require 220-240 volts can be switched off (the switch is located on the left side of the power plug) or unplugged. Note To ensure safety when working inside the printer for any reason, it is best to unplug the printer. Voltage conversions HP LaserJet printers are manufactured to different specifications for different countries.
Accessing printer properties (driver) and help This section provides information on the following topics: ● Printer properties (driver) ● Printer online help Printer properties (driver) Printer properties control the printer and allow you to change default settings, such as paper size, printing on both sides of the page (manual duplexing), printing multiple pages on a single sheet of paper (N-up printing), resolution, watermarks, and printer memory.
Printer online help Printer properties online help The printer properties (driver) online help includes information specific to the functions within the printer properties. This online help will guide you when changing default settings for your printer. Access the printer properties help system by opening the printer properties and then clicking on the Help button. Online help The HP LaserJet 1100 online help includes information for all of the printing, copying, and scanning software applications.
Printing a self-test page Among other items, a self-test page provides all of the printer configuration settings, scanner attachment verification, a sample of the print quality, and provides information for printer page counts as well as scan and copy page counts. A self-test page can also help you verify the printer is printing correctly. To print a self-test page, press and release the Go button on the printer control panel while the printer is in the Ready state.
14 Chapter 1 Getting to know the printer EN
2 Printing media This chapter provides information on the following topics: EN ● Printing transparencies ● Printing envelopes ● Printing labels ● Printing letterhead ● Printing cards 15
Printing transparencies Only use transparencies recommended for use in laser printers, such as HP transparency film. See “Printer paper specifications.” CAUTION Inspect the transparencies to ensure they are not wrinkled or curled, and that they do not have any torn edges. 1 Adjust the paper-output lever to the down position. 2 Load with the top down and the side-to-be-printed (rough side) facing toward the front of the printer. Adjust the paper guides.
Printing envelopes CAUTION EN Only use envelopes recommended for laser printers. See “Printer paper specifications.” 1 Adjust the paper output-lever to the down position. 2 Load with the narrow, stamp-side down and the side-to-beprinted facing toward the front of the printer. Adjust the paper guides to fit the envelope. 3 Select the correct envelope size in the software application. This setting can be accessed through the printer properties. See “Printer properties (driver).” 4 Print.
Printing labels Only use labels recommended for laser printers, such as HP LaserJet labels. See “Printer paper specifications.” CAUTION Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way. Do not feed a sheet of labels through the printer twice. The adhesive backing is designed for one pass through the printer. Also, do not use continuous feed labels or labels that require moisture to stick. 1 Adjust the paper output-lever to the down position.
Printing letterhead 1 Load with the top down and the side-to-be-printed facing toward the front of the printer. Adjust the paper guides to fit the width of the paper. 2 Print. To print a single page cover letter, using letterhead, followed by a multi-page document, load the letterhead in the single-sheet paper input tray and load the standard paper in the multi sheet paper input tray. By default, the printer prints from the single sheet paper input tray first. Cover letter followed by document.
Printing cards The HP LaserJet 1100 does not support paper smaller than 76 by 127 mm (3 by 5 in.). Verify cards are not stuck together before loading. 1 Adjust the paper output-lever to the down position. 2 Load with the narrow side down and the side-to-be-printed facing toward the front of the printer. Adjust the paper guides to fit the card. 3 Select the correct card size in the software application being used. (Software settings can override printer properties.) 4 Print.
3 Printing tasks This chapter provides information on the following topics: EN ● Printing with manual feed ● Printing on both sides of the paper (manual duplexing) ● Printing watermarks ● Printing multiple pages on a single sheet of paper (N-up printing) ● Printing booklets ● Canceling a print job ● Changing print quality settings ● Print using EconoMode (save toner) 21
Printing with manual feed Use manual feed when printing mixed media; for example, an envelope, then a letter, then an envelope, and so forth. Load an envelope in the single sheet paper input tray and load letterhead in the multiple-page paper input tray. Also, use manual feed to protect your privacy when printing to a network printer. To print using manual feed, you must access the printer properties or printer setup in your software application and select Manual Feed from the Source drop down list.
Printing on both sides of the paper (manual duplexing) To print on both sides of the paper (manual duplexing), you must run the paper through the printer twice. You can print using the paper output bin or the straight-through output path. HP recommends using the paper output bin for light-weight paper. Use the straight-through output path for any heavy media or media that tends to curl when printed, such as envelopes and card stock.
Manual duplex using the paper output bin (standard) 1 1 Adjust the paper-output lever to the up position. 2 Access the printer properties. See “Printer properties (driver).” On the Finishing tab, click Manual Duplex (standard), and then click OK. Print the document. 3 After side one has been printed, remove the remaining paper from the paper input tray and set it aside until after you finish your manual duplexing job.
Manual duplex (special) heavy-media, card stock For heavy media (card stock, etc.), use the straight-through output path. 1 1 Adjust the paper-output lever to the down position. 2 Access the printer properties. See “Printer properties (driver).” On the Finishing tab, click Manual Duplex (special), and then click OK. Print the document. 3 After side one has been printed, remove the remaining paper from the paper input tray and set it aside until after you finish your manual duplexing job.
Printing watermarks The watermark option allows you to print text “underneath” (in the background) of an existing document. For example, you may want to have large gray letters reading “draft” or “confidential” printed diagonally across the first page or all pages of a document. Accessing the watermark feature 1 From your software application, access the printer properties. See “Printer properties (driver).
Printing multiple pages on a single sheet of paper (N-up printing) You can select the number of pages you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages will appear decreased in size and will be arranged on the sheet in the order that they would otherwise be printed. Specify up to 9 pages per sheet of paper. Accessing the multiple pages per sheet feature EN 1 From your software application, access the printer properties.
Printing booklets You can print booklets on letter, legal, executive, or A4 size paper. 1 2 1 Load the paper, and then adjust the paper-output lever to the up position. 2 From your software application, access the printer properties. See “Printer properties (driver).” On the Finishing tab click Booklet printing, and then click OK. Print the document. 3 After side one has been printed, remove the remaining paper from the paper input tray, and set it aside until your booklet job is complete.
5 5 Place the pages from side one back in the paper input tray. The printed text should be oriented sideways and facing toward the back of the printer. Click OK (on screen). The printer will finish printing. 6 Fold and staple the pages.
Canceling a print job A print job can be canceled from a software application or a print queue: ● Remove remaining paper from the printer: This will stop the printer immediately. Use either of the next two options after the printer is stopped. ● Software application: Typically, a dialog box will briefly appear on your screen allowing you the option to cancel the print job. ● Print queue: If a print job is waiting in a print queue (PC memory) or print spooler, delete the job there.
Changing print quality settings Print quality settings affect such things as how light or dark the print on the page is and the style in which you would like graphics printed. You can change the settings in printer properties to accommodate the types of jobs you are printing.
32 Chapter 3 Printing tasks EN
4 Managing the toner cartridge This chapter provides information on the following subjects: EN ● HP toner cartridges ● Redistributing toner ● Changing the toner cartridge 33
HP toner cartridges HP policy on non-HP toner cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new, refilled, or remanufactured. Since they are not HP products, HP cannot influence their design or control their quality. Note Warranty does not apply to defects resulting from software, interfacing, parts, or supplies not supplied by HP. Toner cartridge storage Do not remove the toner cartridge from its package until you are ready to use it.
Redistributing toner When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve print quality by redistributing the toner. The following procedure may allow you to finish the current print job before replacing the toner cartridge. Note If the scanner is attached, it may be necessary to move the printer to the edge of the work space before opening the printer door in order to get the full range of motion.
Changing the toner cartridge 1 To change the toner cartridge, follow the instructions below: Note If the scanner is attached, it may be necessary to move the printer to the edge of the work space before opening the printer door in order to get the full range of motion. 2 1 Open the printer door and remove the old toner cartridge. See “Recycling toner cartridges” for recycling information.
5 Troubleshooting the printer This chapter provides information on the following subjects: Note EN ● Finding the solution ● Improving print quality ● Cleaning the printer ● Clearing printer paper jams ● Resetting the printer See HP’s Web site for software and printer driver updates, frequently asked questions, and additional troubleshooting information. See “Online services” for your specific Web address.
Finding the solution Use this section to find the solution to common printer problems. Pages did not print . . . ● Light patterns: What light pattern is displayed on the printer control panel? See “Printer light patterns.” ● Error messages on screen: Is there a message on the screen? See “Error messages on screen.” ● Paper handling: Is paper being pulled into the printer incorrectly? Are there paper jams? See “Paper handling problems.” Pages printed; however . . .
Printer light patterns Light status legend Symbol for “light off” Symbol for “light on” Symbol for “light blinking” Control panel light messages Light status Condition of the printer PowerSave mode (or the printer is off) The printer uses PowerSave mode to conserve energy. Action Pressing the Go button on the printer control panel or printing will awaken the printer from PowerSave mode.
Control panel light messages (continued) Light status Condition of the printer Action Door open, no toner cartridge, or paper jam The printer is in an error state. Check the following: ● The printer door is closed. ● The toner cartridge is correctly installed in the printer. See “Changing the toner cartridge.” ● There are no paper jams. See “Clearing printer paper jams.” Paper out The printer is out of paper. Load paper into the printer. See “Loading paper into the printer.
Error messages on screen Error messages on screen Error Message Solution Printer not responding/ error writing to LPT1 Verify the following: ● Ready light is on. ● Power cord and parallel cable are correctly connected. Try the following: Disconnect and reconnect the power cord and parallel cable at both ends. ● Use another IEEE-1284 compliant parallel cable. ● Cannot access port (in use by another application) There is a device conflict.
Error messages on screen (continued) Error Message Solution Illegal operation/General This error indicates that a problem occurred in protection fault/Spool 32 Windows with your computer system resources error (memory or hard disk). To clear this error, restart your PC. To help prevent this error from occurring in the future, use some or all of the following recommendations: ● Run fewer applications at the same time. Close (rather than minimize) the applications that you are not using at the current time.
Paper handling problems Paper handling problems Problem Solution Paper jam ● ● ● Print is skewed (crooked ) ● ● Adjust the paper guides to the width of the paper being printed and try reprinting. See “Printer paper guides” or “Loading paper into the printer.” See “Page skew.” More than one sheet of ● paper feeds through the printer at one time The paper input tray may be overfilled. See “Loading paper into the printer.” Verify the paper is not wrinkled, folded, or damaged.
Printed page is different than what appeared on screen Printed page problems Problem Solution Print job prints extremely slow The maximum speed of the printer is 8 pages per minute, which cannot be exceeded. This speed is measured using “Letter” sized paper. “Letter” is a U.S. standard paper size, which is smaller than European A4. Your print job may be very complex. Try the following: ● Reduce the complexity of your document (reduce the number of multiple graphics, and etc.).
Printed page problems (continued) Problem Solution Missing graphics The file may have blank pages. Try the following: or text ● Check the file to make sure that your file does not contain blank pages. The graphic settings in the printer properties may not be correct for the type of job you are printing: ● Try a different graphic setting in the printer properties. To access the printer properties, see “Printer properties (driver).” The printer driver may not work for the type of job you are printing.
Improving print quality This section provides information on the following topics: ● Image defect examples ● Correcting print defects Image defect examples Light print or fade Toner specks Vertical lines Gray background 46 Chapter 5 Troubleshooting the printer Dropouts Toner smear EN
EN Loose toner Vertical repetitive defects Misformed characters Page skew Curl or wave Wrinkles or creases Improving print quality 47
Correcting print defects Light print or fade ● The toner supply is low. You may be able to temporarily extend the toner cartridge life. See “Managing the toner cartridge.” ● The paper may not meet HP’s paper specifications (for example, the paper is too moist or too rough). See “Printer paper specifications.” ● If the whole page is light, the print density adjustment is too light or EconoMode may be on. Adjust the print density and disable EconoMode within the printer properties.
Gray background ● Decrease the print density setting. This will decrease the amount of background shading. Access this setting under “Printer properties (driver).” ● Change the paper to a lighter basis weight. See “Printer paper specifications.” ● Check the printer’s environment; very dry (low humidity) conditions can increase the amount of background shading. ● Install a new HP toner cartridge. See “Changing the toner cartridge.
Misformed characters ● If characters are improperly formed, producing hollow images, the paper stock may be too slick. Try a different paper. See “Printer paper specifications.” ● If characters are improperly formed, producing a wavy effect, the laser scanner may need service. Verify that characters are improperly formed on a self-test page. If so, contact an HPauthorized dealer or service representative. See “Service and support.
Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing.
Cleaning the toner cartridge area 1 2 3 Cleaning the toner cartridge area is not necessary on a regular basis. Before cleaning, look for excessive toner in the compartment. WARNING! Before cleaning the printer, turn the printer off by unplugging the power cord, and then wait for the printer to cool. 1 Turn the printer off by unplugging it, and then wait for the printer to cool. 2 Open the printer door and remove the toner cartridge.
Cleaning the printer paper path This process uses copier-grade paper to remove dust and toner from the paper path. Do not use bond or rough paper. Use this process if you are experiencing toner specks or dots on printouts. This process will produce a page with toner debris, which should be discarded. Note EN 1 Ensure the printer is loaded with paper. 2 Ensure the printer is in the Ready state.
Clearing printer paper jams Occasionally, paper becomes jammed during a print job. Some of the causes include the following: Note ● The paper input trays are loaded improperly or overfilled. See “Loading paper into the printer.” ● The paper output path is changed during rather than before a print job. ● Media that does not meet HP specifications is used. See “Printer paper specifications.” Always remove all paper from the paper input tray and straighten the stack when new paper is added.
Removing a jammed page If the scanner is attached to the printer, you may need to pull the printer to the edge of the work space so the door hangs over the edge to enable full door extension. 1 2 1 Open the printer door. If the paper can be removed without removing the toner cartridge, do so; see step 3. Otherwise, continue with step 2. 2 Remove the toner cartridge and place it aside, covering it with a sheet of paper. CAUTION Paper jams in this area may result in loose toner on the page.
3 3 With both hands, grasp the side of the paper that is most visible (this includes the middle) and then carefully pull it free from the printer. Note If the paper tears, see “Paper jam: removing torn pieces of paper.” 4 4 When the jammed paper has been removed, replace the toner cartridge and close the printer door. Note If you had to move the printer to the edge of the desk to accommodate the scanner, check the printer cable and power connections to ensure they are securely fastened.
Paper jam: removing torn pieces of paper 1 Sometimes a piece of jammed paper can tear when being removed. Use the following procedure to remove any small pieces of paper left in the printer. 1 Make sure the toner cartridge is installed and the printer door is closed. 2 Turn the printer off and then back on. As the printer restarts, the rollers will advance the piece(s) of paper. 2 Note Printers powered by 220-240 volts can be turned off and on with the switch. See “Turning the power off.
Changing the pickup roller If the printer regularly mispicks (no paper is fed through or more than one sheet feeds through), you may need to change or clean the pickup roller. See “Accessories and ordering information” to order a new pickup roller. 1 2 1 Unplug the power cord from the printer, and then allow the printer to cool. 2 Open the door and remove the toner cartridge. 3 Locate the pickup roller. 4 Rotate the bottom of the pickup roller towards the front of the printer.
5 6 5 Gently pull the pickup roller straight out. 6 Position the new part within the slot of the old pickup roller. 7 Rotate the bottom of the new pickup roller towards the back of the printer until it snaps into place. 8 Use the eraser end of a pencil to press the spring arm behind the white cam roller. WARNING! Failure to complete this procedure can cause damage to the printer. 7 9 Reinstall the toner cartridge and close the printer door. Note Plug the printer in to turn it back on.
Cleaning the pickup roller If you wish to clean the pickup roller rather than replace it, follow the instructions below: Remove the pickup roller as described in “Changing the pickup roller.” 1 1 Dab a lint-free cloth in isopropyl alcohol, and then scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from open flame. Allow alcohol to dry completely before closing the printer and plugging in the power cord.
Resetting the printer To reset the printer, press and hold the Go button on the printer control panel for 5 seconds.
62 Chapter 5 Troubleshooting the printer EN
6 Service and support This chapter provides information on the following topics: EN ● Availability ● Obtaining hardware service ● Guidelines for repacking the printer ● Service information form ● HP Support ● Worldwide sales and service offices 63
Availability HP provides a variety of service and support options around the world. Availability of these programs will vary depending upon your location. Obtaining hardware service If your hardware should fail during the warranty period, HP offers the following support options: ● HP repair services: HP will arrange to pick up the unit, repair it, and return it to you within 5-10 days, depending on your location.
Guidelines for repacking the printer CAUTION ● If possible, include print samples and 5-10 sheets of paper or other media that did not print correctly. ● Remove and retain any DIMMs (memory) installed in the printer. See “Removing DIMMs.” ● Remove the scanner. ● Remove and retain any cables and optional accessories installed in the printer. Static electricity can damage DIMMs.
Service information form Service information form Who is returning the equipment? Date: Person to contact: Phone: Alternate contact: Phone: Return shipping address: Special shipping instructions: What is being sent? Model number: Serial number: Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (manuals, cleaning supplies, etc.) What needs to be done? 1.
HP Support Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally. Please have the model number, serial number, date of purchase, and description of the problem ready for your HP Support representative. The following support information is available: ● Customer Support and product repair assistance (U.S.
European Customer Support Center language and in-country options available Open Monday through Friday 8:30–18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis.
Italian Italy: (39) (2) 264-10350 Spanish Spain: (34) (90) 232-1123 Portuguese Portugal: (351) (1) 441-7199 In-country/region support numbers: If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see “Worldwide sales and service offices.
Russia (7) (95) 923-5001 Singapore (65) 272-5300 Taiwan (886) (02) 717-0055 Thailand 66 (2) 661-4011-4 Turkey (90) (212) 224-5925 70 Chapter 6 Service and support EN
Online services For 24-hour access to information over your modem, we suggest these services: World Wide Web URL Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. http://www.hp.com/support/lj1100 in Europe http://www2.hp.com Printer drivers may be obtained from the following sites: in Korea http://www.hp.co.kr in Taiwan http://www.hp.com.tw or the local driver website http://www.dds.com.
Obtaining software utilities and electronic information Obtain printer drivers. U.S. and Canada Phone: (1) (805) 257-5565 Mail: Hewlett-Packard Co. P.O. Box 907 Santa Clara, CA 91380-9007 U.S.A. Asia-Pacific countries/regions Contact Fulfill Plus at (65) 740-4477 (Hong Kong, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893. Australia, New Zealand, and India For Australia and New Zealand, call (61) (2) 565-6099.
HP direct ordering for accessories or supplies Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP Support Assistant compact disc This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong Kong, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.
Hong Kong (852) 2506-2422 Hungary (36) (1) 252-4647 India +91 (0) 11 682 6031 Indonesia +62 (0) 21 352 2044 Italy 1678-59020 Korea +82 (0) 02 769 0543 Malaysia +60 (0) 3 298 2478 Netherlands 0800-0222420 New Zealand +64 (0) 09 356 6642 Norway 800-11319 Portugal 05 05 313342 Philippines +65 275 7251 Singapore +65 275 7251 Spain 900-993123 Sweden 020-79-5743 Switzerland (German) 0800-551527 Switzerland (French) 0800-551526 Taiwan (886) (2) 719-5589 Thailand +66 (0) 2 661 3
Worldwide sales and service offices Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the “HP Support” section. Products should not be returned to the following offices. Argentina Canada Hewlett-Packard Argentina S.A. Montañeses 2140/50/60 1428 Buenos Aires Phone: (54) (1) 787-7100 Fax: (54) (1) 787-7213 Hewlett-Packard (Canada) Ltd.
Czech Republic Germany Hewlett-Packard s. r. o.
Korea New Zealand Hewlett-Packard Korea 25-12, Yoido-dong, Youngdeungpo-ku Seoul 150-010 Phone: (82) (2) 769-0114 Fax: (82) (2) 784-7084 Hardware Repair Center: Phone: (82) (2) 3270-0700 (82) (2) 707-2174 (DeskJet) (82) (2) 3270-0710 (Hardware) Extended Warranty Support: Phone: (82) (2) 3770-0365 (Bench) (82) (2) 769-0500 (Onsite) Hewlett-Packard (NZ) Limited Ports of Auckland Building Princes Wharf, Quay Street P.O.
Spain Turkey Hewlett-Packard Española, S.A. Carretera de la Coruña km 16.
A Printer specifications This chapter provides information on the following topics: EN ● Specifications ● FCC compliance ● Environmental Product Stewardship Program ● Material safety data sheet ● Regulatory statements 79
Specifications Printer specifications Environmental specifications Operating environment Storage environment Printer plugged into an AC outlet: ● Temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F) ● Humidity: 20%–80% (no condensation) Printer unplugged from an AC outlet: Temperature: 0 °C to 40 °C (32 °F to 104 °F) ● Humidity: 10%–90% (no condensation) ● Acoustics Noise level During printing: 6.
Printer specifications (continued) Physical specifications Dimensions ● ● ● Weight (cartridge installed) Width: 367 mm (14.5 in.) Depth: 325 mm (12.8 in.) Height: 378 mm (14.9 in.) 7.3 kg (16.1 lb) Printer capacities and ratings Print speed 8 pages per minute (“letter” size paper) Paper input bin capacity 125 sheets of regular weight 20 lb (75 g/m2) paper or up to 10 envelopes Paper output bin capacity 125 sheets of regular weight 20 lb (75 g/m2) paper Minimum paper size 76 x 127 mm (3 x 5 in.
FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental Product Stewardship Program Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment. This HP LaserJet printer eliminates: Ozone production The printer uses charging rollers in the electrophotographic process and therefore generates no appreciable ozone gas (O3).
The design of this HP LaserJet printer facilitates the recycling of: Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer’s life. HP toner cartridges In many countries/regions, this product’s toner cartridge/drum can be returned to HP through the HP Planet Partners Toner Cartridge Recycling Program. This easy to use program is available in over 20 countries/regions.
Material safety data sheet The Toner Cartridge/Drum MSDS can be obtained by contacting the HP LaserJet Supplies website at http://www.ljsupplies.com/ planetpartners/datasheets.htm. If you do not have access to the internet, try calling the U.S. HP FIRST (Fax Information Retrieval Support Technology) at (1) (800) 231-9300. Use Index number 7 for a listing of the Toner Cartridge/Drum Material/Chemical Safety Data Sheets.
Regulatory statements Declaration of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1100 Model Number: C4224A Product Options: ALL conforms to the following Product Specifications: Safety: IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4 EMC: IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED) CISPR 22:1993+A1 /
Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1100 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
B Paper specifications This chapter provides information on the following topics: EN ● Printer paper specifications ● Supported paper sizes (printer) ● Guidelines for using paper 89
Printer paper specifications HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this manual.
Guidelines for using paper For best results, use conventional 20 lb (75 g/m2) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Symptom Problem with Paper Solution Poor print quality or toner adhesion.
Labels Label construction When selecting labels, consider the quality of each component: ● Adhesives: The adhesive material should be stable at 392 °F (200 °C), the printer’s maximum temperature. ● Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams. ● Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 in.) of curl in any direction.
Envelopes Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ● Weight: The weight of the envelope paper should not exceed 28 lb (105 g/m2), or jamming may result.
Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 392 °F (200 °C). The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope storage Proper storage of envelopes helps contribute to good print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, the envelope may wrinkle during printing.
Card stock and heavy media Many types of card stock can be printed from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 42 lb (157 g/m2). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.
96 Appendix B Paper specifications EN
C Memory (DIMMs) This chapter provides information on the following topics: EN ● Installing DIMMs (memory) ● Test DIMM installation ● Removing DIMMs 97
Installing DIMMs (memory) Adding memory (RAM only) to the HP LaserJet 1100 will enable you to print more complex print jobs. To install DIMMs, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, anti-static device can damage the DIMM chip. 1 2 1 Unplug the printer. 2 Open the printer memory door by gently pulling out and upward on the bottom edge until the door supports itself.
4 5 4 Position the DIMM chip over the slot located inside the printer memory door. The gold contacts should be pointing down and the cutouts should be on the left side. 5 Carefully press the DIMM chip into the slot, ensuring it is straight and all the way down. The cam latches should rotate inward. 6 Lock the cam latches into place by pressing the handles towards each other.
Test DIMM installation Test the DIMM installation by printing a self-test page and checking the “memory available” specified on the page. See “Printing a self-test page.
To remove DIMMs, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, anti-static device can damage the DIMM chip. 1 2 1 Unplug the printer. 2 Open the printer memory door by gently pulling out and upward on the bottom edge until the door supports itself. 3 Unlock the cam latches by pressing them outward. 4 Grasp the DIMM chip on the top edge, gently pull straight up, and then remove the chip from the printer.
102 Appendix C Memory (DIMMs) EN
D Warranty and licensing This chapter provides information on the following topics: EN ● Hewlett-Packard software license agreement ● Hewlett-Packard limited warranty statement ● Limited warranty for toner cartridge life 103
Hewlett-Packard software license agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP. License Grant. HP grants you a license to use one copy of the Software. "Use" means storing, loading, installing, executing, or displaying the Software.
Transfer. Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee. The transferee must accept these License Terms as a condition to the transfer. Termination. HP may terminate your license upon notice for failure to comply with any of these License Terms.
Hewlett-Packard limited warranty statement DURATION OF WARRANTY: One year from date of purchase. 1. HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies, will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new.
7 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Limited warranty for toner cartridge life Note The warranty below applies to the toner cartridge that came with this printer. HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new Hewlett-Packard toner cartridge. How long does the coverage last? The coverage lasts until the HP toner is depleted, at which time the warranty expires.
How does State, Province or Country Law apply? This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province, or country to country. This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product.
110 Appendix D Warranty and licensing EN
E Accessories and ordering information You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1100 Printer and the HP LaserJet 1100A PrinterŽCopierŽScanner to ensure optimum performance.
Ordering information Item Printer memory Cables and interface accessories Printing supplies Toner cartridge Description or Use Dual in-line memory Boosts the ability of the printer to module (DIMM) handle complex print jobs. ● Maximum add on: 16 MB ● Available DIMMs: 4 MB 8 MB 16 MB Order Number C4135A C4136A C4137A Parallel cables Method of connectivity from printer to PC.
Ordering information (continued) Supplementary documentation Replacement parts EN Item Description or Use Order Number HP LaserJet Printer Family Paper Specification Guide A guide to using paper and other print 5021-8909 media with HP LaserJet printers. HP LaserJet 1100A PrinterŽCopierŽScan ner hard-copy user guide A printed and bound user guide for the HP LaserJet 1100A PrinterŽCopierŽScanner.
114 Appendix E Accessories and ordering information EN
Index A F Accessories and ordering information 111 part numbers 112 Faster printing printer setting 31 H B Best quality printer setting 31 Booklets printing 28 C Cancel print job 30 Cards printing 20 Cleaning printer 51– 53 printer paper path 53 Compatibility LaserJet III 31 Components printer 3– 7 Control panel printer 4 Customer support 70 Help, online 12 HP FIRST 73 I Image defects printer 46 Image defects printer dropouts 48 gray background 49 light print or fade 48 loose toner 49 misformed chara
M Manual duplexing 23 Manual duplexing, card stock 25 Manual feed 22 Media cards, printing 20 envelopes, printing 17 labels, printing 18 letterhead, printing 19 printer choosing 8 specifications 8, 89 transparencies, printing 16 Memory DIMM available 100 installation 98 removal 101 testing 100 Multiple pages per sheet printing 27 N N-up printing 27 O Online help printer 12 P Paper choosing 8, 89 loading printer 9 specifications printer 90– 95 supported sizes and types printer 8 Paper handling printer tro
S V Sales office locations 75 Save toner EconoMode 31 Screen messages printer 41 Service agreements 73 availability 64 hardware 64 information form 66 office locations 75 providers 73 Service and support availability 64 see also Support 63 Settings print quality 31 printer properties (driver) 11 Software license agreement 104 printer properties (driver) 11 Specifications printer 80– 81 paper 90– 95 Support 67 America Online 71 availability 64 CompuServe 71 HP FIRST 73 HP Support Assistant CD 73 online ser
118 Index EN
HP HP LaserJet 1100 Printer User Guide Copyright© 2002 Hewlett-Packard Co. Manual Part No.