- HP Printer User Manual

3-136 Troubleshooting Analysis Guide (TAGs)
TAG 704: Lower Cassette Malfunction
Error Code: 704
Symptoms: Lower cassette does not load or unload properly
Lower cassette does not latch properly
Possible Defects: Lower cassette
Lower pressure lever
Lower cassette release latch
Lower cassette release
Lower cassette release cam
Spring
1 Inspect the lower cassette for damage.
Is the lower cassette in good working order?
No: Replace the lower cassette, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
2 Inspect the following for damage:
• Lower pressure lever
• Lower cassette release latch
• Lower cassette release
• Lower cassette release cam
•Spring
Are all the parts in good working order?
No: Repair or replace the damaged part, then turn to TAG 002: Check & Problem Resolution.
Yes: Only mechanical defects and malfunctions can cause this type of problem. Carefully rein-
spect each part. Repair or replace the damaged part, then turn to TAG 002: Check &
Problem Resolution.