- Hewlett-Packard PhotoSmart User Guide

If paper is jammed in the printer, try the following
solutions:
● If the paper came part way through the front of
the printer, gently pull the paper towards you to
remove it.
● If the paper did not come part way through the
front of the printer, try the following solutions:
– Remove the paper from the input tray.
– Gently pull the jammed paper to remove it
from the back of the printer.
● If you cannot grasp the edge of the jammed
paper to remove it, try the following:
– Turn off the printer.
– If the optional HP Photosmart Internal
Battery is not installed in the printer, unplug
the printer power cord. Wait about 30
seconds, and then plug the power cord back
in.
– If the optional HP Photosmart Internal
Battery is installed in the printer, unplug the
printer power cord, if it is plugged in. Open
the battery compartment cover and remove
the battery. Wait about 30 seconds, and
then reinstall the battery. Plug in the power
cord.
– Turn on the printer. The printer checks for
paper in the paper path and will
automatically eject the jammed paper.
When you fix the problem, press OK to continue
printing.
58 HP Photosmart A310 series