Operation Manual

Scanner error
●
Verify that the paper meets product size requirements. The product does not support pages longer
than 381 mm (15 in) for faxing.
●
Copy or print the original onto letter, A4, or legal size paper and then resend the fax.
The control panel displays a Ready message with no attempt to send the fax
●
Check the fax activity log for errors.
a.
Touch the Setup
button, and then touch the Print Reports menu.
b. Open the Fax Reports menu.
c. Open the Fax Log menu.
d. Select the Print Log Now option.
●
If an extention phone is connected between the product and the wall, make sure that the phone is
hung up.
●
Connect the product directly into the wall telephone jack and resend the fax.
The control panel displays the message "Storing page 1" and does not
progress beyond that message
●
Delete stored faxes from memory.
a.
From the Home screen, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Fax Tools menu.
d. Select the Clear Fax Log item.
Faxes can be received, but not sent
Send fax and nothing happens.
1. Check for a dial tone on the phone line by using the Start Fax button.
2. Turn the product off then on.
3. Use the control panel or the HP Fax Setup Wizard to configure the fax time, date, and fax header
information.
a.
From the Home screen, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
186 Chapter 12 Fax ENWW