Operation Manual

reference guide
troubleshooting information
117
troubleshooting
The front panel displays
the wrong language
The HP Officejet has been set up with the incorrect language or
country/region. Usually, you set the language and country/region
when you first set up the HP Officejet. However, you can change these
settings at any time by using the following procedure:
1 Press Setup.
2 Press 6, then press 3.
This selects Preferences and then selects Set Language &
Country/Region.
After starting the routine, the following prompt is presented on the
front panel display:
Press 11 for English?
If you want to change the language to English, enter 11 using
the keypad, or you can also scroll through the countries/regions
using or . Otherwise, wait for five seconds and the
display changes automatically to the next available language.
When you see the language you want, enter its two-digit number
using the keypad.
3 When prompted to confirm the language, press 1 for Yes or 2 for
No.
You are prompted with all the countries/regions for the selected
language. You can also scroll through the countries/regions
using or .
4 Using the keypad, enter the two-digit number for the desired
country/region.
5 When prompted, press 1 for Yes or 2 for No.
6 You can confirm the language and country/region by printing a
Self-Test Report, as follows:
a. Press Setup.
b. Press 1, then press 4.
This selects Print Report, and then selects Self-Test Report.
I received a message
on the front panel
display to align the
print cartridges
The HP Officejet prompts you to align cartridges every time you install
a new print cartridge. For more information, see align the print
cartridges on page 65.
My HP Officejet does
not power on
If the HP Officejet does not power on, make sure each connection from
the power outlet to the HP Officejet is firmly connected, and wait a few
seconds for the HP Officejet to power on. Also, if the HP Officejet is
plugged in to a power strip, make sure the strip is turned on.
problem possible cause and solution